Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,421 Reviews)
Rating breakdown 6,421 reviews
5 Stars
4,855
4 Stars
1,300
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
1
Looks nice and sleek but had issues less than a week after it was delivered
on March 3, 2023
Posted by: Matt G 88
[This review was collected as part of a promotion.] The fridge looks nice and has good storage. However, it started freezing all the food in the refrigerator portion less than a week after it was delivered. A technician already had to come out to my house and apparently there is a computerized mechanism that opens and closes the damper that is malfunctioning with the fridge leaving the damper open at all times constantly blowing cold air from the freezer. The thermostat is set to 45, which is the highest setting, but the fridge temperature is actually 15 degrees. The new part is on order and I'm hopeful it will resolve the issue but not overly optimistic. The frigid temps also caused the water filter that makes ice to crack and was leaking water in the fridge. Hopefully the retailer that I purchased the fridge from will replace that at no cost since the fridge is less than 2 weeks old.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, March 6, 2023
Good day, Matthew! We never like to hear about one of our appliances not working as designed, and we can definitely understand your concern. While we are happy that you love your new appliance, We are confident that the service technician will be able to restore your appliance to proper working order. If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM–8 PM EST).
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 3, 2023
Posted by: Att100
[This review was collected as part of a promotion.] Met or exceeded all expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on March 3, 2023
Posted by: WB West Chester
[This review was collected as part of a promotion.] This is a great refrigerator for smaller spaces that require maximum usage functionality. It's unassuming..lots of room and well constructed for optimum storage capacity. Looks more expensive than price tag.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on March 4, 2023
Posted by: Shell0910
[This review was collected as part of a promotion.] Love it. For the money. Great space
Written by a customer while visiting frigidaire.com
Customer Rating
4
Noisy
on March 4, 2023
Posted by: HisFavoriteWife
[This review was collected as part of a promotion.] I love the look and room this refrigerator has. It is however rather loud.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 4, 2023
Posted by: Bridogg72
[This review was collected as part of a promotion.] Love the looks of the refrigerator, it definitely completes the kitchen. Have had the refrigerator for just about a month now and have never heard it stop running. Not sure if this is normal being energy star rated. Should be getting my first electric bill any day now. I guess that should tell alot
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 5, 2023
Posted by: FunToGo123
[This review was collected as part of a promotion.] Works great, looks great!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 5, 2023
Posted by: Kelsey91
[This review was collected as part of a promotion.] Small but well designed fridge. Not as much space as it looks like but the three drawer pull out freezer makes organizing easier.
Written by a customer while visiting frigidaire.com