Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,421 Reviews)
Rating breakdown 6,421 reviews
5 Stars
4,855
4 Stars
1,300
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on March 1, 2023
Posted by: Rexine
[This review was collected as part of a promotion.] I have a small kitchen & not room enough for a larger model. My biggest problem is the door. I have left it open many times cause you have to push it hard to close it. I'm use to hitting it with my arm & all my past ones close right away. I have my arms full & I turn around & its still open. I realize things change but I'm having a problem with getting use to this dang door. I won't tell you how many times I have returned to the kitchen & the door is still open. It says there is a alarm but I have yet to find it. Other wise I love it & only wish I had a larger one but my kitchen size is not your problem.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great fridge, terrible noise.
on March 1, 2023
Posted by: MabelJean
[This review was collected as part of a promotion.] I've had my fridge for a little less than a month, and it's working well. The fridge part is bright, and I love the side shelves/bins. I also like the different drawers in the freezer, and I haven't minded the fact that there is no light down there. My only complaint is that it started making a terribly annoying noise about one week into ownership, and it drives me bananas.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 2, 2023
Hi, MabelJean! It's great to hear that the refrigerator is working well for you, except for your concerns about the noises. High-efficiency refrigerators may introduce unfamiliar sounds. These sounds normally indicate the refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You will see the normal operating sound on page 21 of the Complete Owner's Guide manual for this concern. If this does not resolve the issue, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator review
on March 1, 2023
Posted by: Snappy1224
[This review was collected as part of a promotion.] So far so good
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2023
Posted by: georgeandlynn
[This review was collected as part of a promotion.] Love my new Frig.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I've been looking for this refrigerator for years
on March 2, 2023
Posted by: judyAC
[This review was collected as part of a promotion.] Living in a small condo built in the 70's has it's challenges. Small places for appliances such as water heaters and refrigerators as examples. As the refrigerator that came with the place slowly died (thankfully) with it's wire shelves and freezer on top, I had been looking for a modern replacement. Unfortunately, most that would fit in my small space were the same freezer on top models. Finally I found a freezer on the bottom and french door model that fit perfectly in my space. Love it!!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful Refrigerator
on March 2, 2023
Posted by: MJMJMJM
[This review was collected as part of a promotion.] Purchased this a month ago, very nice and is a beautiful stainless steel color, not too shiny and silvery...sort of a dark stainless color. My old refrigerator was the same size, but freezer on top and this one has much more room! I love the freezer on the bottom.
Very quiet.
My only complaint & the reason I did not give it 5 stars was because after it was unpacked and installed, we inspected it and there was a large gouge-like dent in the lower right side!
I don't understand why Frigidaire cannot pack these so that they don't get damaged in shipping. They had already taken our old refrigerator & put it in the truck, we would have had to wait about 3 days for a replacement and we had all this food to put back. So we accepted it and had to fight for a less than reasonable amount of credit from the dealer. (They said they only get 10% of the price of the fridge back from Frigidaire. ). It's horrible that you pay full price for a refrigerator, and they're quite expensive today, and it arrives all damaged.
So I love the refrigerator, just wish there was a way the consumer could be sure it wouldn't arrive damaged!
Very quiet.
My only complaint & the reason I did not give it 5 stars was because after it was unpacked and installed, we inspected it and there was a large gouge-like dent in the lower right side!
I don't understand why Frigidaire cannot pack these so that they don't get damaged in shipping. They had already taken our old refrigerator & put it in the truck, we would have had to wait about 3 days for a replacement and we had all this food to put back. So we accepted it and had to fight for a less than reasonable amount of credit from the dealer. (They said they only get 10% of the price of the fridge back from Frigidaire. ). It's horrible that you pay full price for a refrigerator, and they're quite expensive today, and it arrives all damaged.
So I love the refrigerator, just wish there was a way the consumer could be sure it wouldn't arrive damaged!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Review
on March 3, 2023
Posted by: gnorris50
[This review was collected as part of a promotion.] This is a great refrigerator... a bit smaller than our previous one, but adequate for just the two of us. The freezer is designed nicely as well.
Written by a customer while visiting frigidaire.com
Customer Rating
3
JP Fridge review
on March 3, 2023
Posted by: JP67FRWM
[This review was collected as part of a promotion.] Works fine. Nice look and space. It is a bit too loud when the fan is running.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 6, 2023
Hello there. It's really nice to hear that a valued customer is happy with their appliance. Each appliance makes noises and sounds on occasion. However, if a loud or unusual noise is present, this can point to an internal issue with the device. We want to make sure you receive the appropriate help. Please contact us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com