Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,455 Reviews)
Rating breakdown 7,455 reviews
5 Stars
5,659
4 Stars
1,504
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on August 5, 2025
Posted by: Tmm23
[This review was collected as part of a promotion.] I am happy with my purchase of my Frigidaire refrigerator. The freezer is a good size with 3 different storage drawers. I like that the ice maker makes smaller cubes.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 7, 2025
Thank you for your feedback, Tmm23, and we're so glad to hear that you're happy with your Frigidaire refrigerator!
It's great to know that the freezer space and the three storage drawers are working well for your needs, and we're especially pleased that you're enjoying the smaller ice cubes from the ice maker—those little details can make a big difference in everyday convenience.
We appreciate you choosing Frigidaire, and we hope your refrigerator continues to serve you well for years to come. If you ever need assistance, don’t hesitate to reach out—we’re always here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It's great to know that the freezer space and the three storage drawers are working well for your needs, and we're especially pleased that you're enjoying the smaller ice cubes from the ice maker—those little details can make a big difference in everyday convenience.
We appreciate you choosing Frigidaire, and we hope your refrigerator continues to serve you well for years to come. If you ever need assistance, don’t hesitate to reach out—we’re always here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Value
on August 5, 2025
Posted by: MikeyJo
[This review was collected as part of a promotion.] This refrigerator is an excellent choice where the height of the opening is limited to 68 inches. I love the French doors and the 3 level pull out freezer is an outstanding feature.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great space
on August 5, 2025
Posted by: Kim95
[This review was collected as part of a promotion.] Love it, smaller than our old refrigerator but it feels like we have more room. One minus is the right door will not stay open but otherwise great product.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice
on August 5, 2025
Posted by: eileneb
I like the refrigerator. Nicely evenly cools. I don't like the freezer at the bottom and I hate stainless steel. Please return to the USA and offer more colors. You changed the height by 3" and I had to take out a cabinet. What part of this is ok.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 4, 2025
Posted by: Rocky173
[This review was collected as part of a promotion.] Brightly lit when opened. Lots of storage on the doors. Love the 3 freezer sections
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 6, 2025
Thank you for sharing your thoughts! We’re so glad to hear that you're loving the bright interior lighting and the ample door storage in your refrigerator. The three freezer sections are such a great feature too, offering lots of organization options.
If you ever need anything else or have more feedback, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need anything else or have more feedback, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on August 4, 2025
Posted by: DEJ67
[This review was collected as part of a promotion.] Perfect size for our little space and looks great
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 6, 2025
Thank you for sharing! We're glad to hear it's the perfect size for your space and that it looks great too — a perfect fit both functionally and visually.
If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The fridge being counter depth fits perfectly in my kitchen as I have limited room for opening doors, the finish is beautiful
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 4, 2025
Thank you for sharing your experience! We’re delighted to hear that the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator fits perfectly in your kitchen and that you love the finish.
If you ever need assistance or have questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever need assistance or have questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet Refrigerator
on August 4, 2025
Posted by: RichGraf
[This review was collected as part of a promotion.] We previously had a Maytag refrigerator and also a Whirlpool refrigerator, but this Frigidaire refrigerator is the quietest by far and it works great. One word of advice to anyone else that owns this appliance - if you're not getting any ice from the ice maker, then try setting the refrigerator (top part) to 37 degrees (if the refrigerator section is too cold, it may prevent ice from being made down below).
Written by a customer while visiting frigidaire.com