Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frigidaire Fridge
on August 18, 2026
Posted by: Laura6869
[This review was collected as part of a promotion.] It works great, quiet.
Love the bottom freezer
Love the bottom freezer
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 18, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re delighted to hear that your refrigerator is working great and that you’re enjoying its quiet operation. It’s wonderful to know that you’re also loving the convenience of the bottom-freezer design.
We truly appreciate you choosing our brand and taking the time to share your experience. Enjoy your new refrigerator!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re delighted to hear that your refrigerator is working great and that you’re enjoying its quiet operation. It’s wonderful to know that you’re also loving the convenience of the bottom-freezer design.
We truly appreciate you choosing our brand and taking the time to share your experience. Enjoy your new refrigerator!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge.
on August 18, 2026
Posted by: 321Joan
[This review was collected as part of a promotion.] Love this fridge. The refrigerator section has plenty of storage. The freezer has 3 drawers and an ice maker. Our vegetarian daughter is able to have a dedicated drawer for her grozen food, away from meat packages. Would recommend buying this fridge!
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 21, 2026
Hi, 321Joan!
Thank you for your wonderful review! We're thrilled to hear you're loving your Frigidaire refrigerator and its generous storage space. It's great to know the three freezer drawers are helping you keep everything organized and even provide convenient separation for different types of frozen foods. We truly appreciate your recommendation and hope you continue enjoying your new fridge for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for your wonderful review! We're thrilled to hear you're loving your Frigidaire refrigerator and its generous storage space. It's great to know the three freezer drawers are helping you keep everything organized and even provide convenient separation for different types of frozen foods. We truly appreciate your recommendation and hope you continue enjoying your new fridge for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice and quiet
on August 17, 2026
Posted by: akbug5
[This review was collected as part of a promotion.] We needed a smallish fridge to fit in our space and this is working well for us so far. The shelves are very flexible as to where they are placed and look easy to clean on the sides. The produce drawers seem a little smaller than our previous ones, but they pull out a decent amount and are dry inside (a bonus from our last fridge). The two drawers in the freezer I think have been helpful for organization and easy access. The fridge was a bit loud the first day while it was working overtime to cool down, but since then has been nice and quiet. The one thing that doesn't make sense is that the middle containers on the doors don't fit into the lower adjustable option (there isn't enough space between the two "holders" in the door to fit the storage basket between them for the lower one). Luckily we wanted to use the upper option, so it wasn't a significant issue. Overall, we've been happy with our choice!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi akbug5!
Thank you for sharing your experience with your Frigidaire refrigerator! We’re delighted to hear that it’s working well for your space and that you’re enjoying its flexible shelving, freezer organization, and quiet operation.
We also appreciate you pointing out the concern with the door storage placement. Feedback like yours is important to us and helps us identify opportunities to improve our products and customer experience.
If you ever need any assistance with your refrigerator or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire refrigerator! We’re delighted to hear that it’s working well for your space and that you’re enjoying its flexible shelving, freezer organization, and quiet operation.
We also appreciate you pointing out the concern with the door storage placement. Feedback like yours is important to us and helps us identify opportunities to improve our products and customer experience.
If you ever need any assistance with your refrigerator or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on August 17, 2026
Posted by: Okiedoky
[This review was collected as part of a promotion.] I love my new refrigerator
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 21, 2026
Hi, Okiedoky! Thank you for your wonderful review! We’re so happy to hear that you’re loving your new Frigidaire French-door refrigerator and that it’s the perfect size for your needs. We truly appreciate you choosing Frigidaire and sharing your experience with us!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help and are just a chat or call away! -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help and are just a chat or call away! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not a vintage look.
on August 17, 2026
Posted by: BonK
[This review was collected as part of a promotion.] I needed a small counter-depth refrigerator because of space. I was doing a complete redo and wanted a white fridge. I bought another brand because of that and it arrived dented and the quality was completely lacking. Forced because of size to buy stainless - however correct size. I am very happy with the quality and function. Love the air filter. Wish it would have come with a user manual. But I had to pay my contractor to cover it with white vinyl. Extra cost. But it works.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi BonK!
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re glad to hear that you’re happy with its quality, functionality, and air filter, especially after a challenging start with your previous appliance.
We also appreciate your feedback regarding the user manual and finish options. We understand that finding the right refrigerator for your space and design can be important, and your comments are valuable to us.
If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re glad to hear that you’re happy with its quality, functionality, and air filter, especially after a challenging start with your previous appliance.
We also appreciate your feedback regarding the user manual and finish options. We understand that finding the right refrigerator for your space and design can be important, and your comments are valuable to us.
If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool fridge
on August 17, 2026
Posted by: WinterKnight
[This review was collected as part of a promotion.] Needed a new one after old reliable fell to ruin. Live my new ice maker!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi WinterKnight!
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your new Frigidaire refrigerator and especially loving the ice maker. We’re happy to be part of your kitchen upgrade!
If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your new Frigidaire refrigerator and especially loving the ice maker. We’re happy to be part of your kitchen upgrade!
If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far So Good
on August 17, 2026
Posted by: Tonya S
I have had my new refrigerator for a month. So far I am not having any issues. Ice maker is working perfectly and the temperatures for the top and the bottom are good.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 19, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying your new refrigerator and that it has been performing well during your first month.
It’s great to know that the ice maker is working perfectly and that both the refrigerator and freezer sections are maintaining the temperatures you expect. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to provide reliable performance for many years to come.
If you have any questions or need assistance with your refrigerator or ice maker, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for sharing your experience! - Maria
It’s great to know that the ice maker is working perfectly and that both the refrigerator and freezer sections are maintaining the temperatures you expect. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to provide reliable performance for many years to come.
If you have any questions or need assistance with your refrigerator or ice maker, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great For Smaller Spaces
on August 17, 2026
Posted by: Tkushner
[This review was collected as part of a promotion.] Overall we love the new fridge. Look awesome, has all features we need and actually fit into our house and perfectly in our smaller kitchen. The only thing it’s missing is a light in the freezer. Just seems weird not to have one in there. Otherwise we just love it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 19, 2026
Good day, Tkushner! Thank you for sharing your wonderful feedback! We’re thrilled to hear that you love your new Frigidaire refrigerator and that its sleek design, features, and compact size are a perfect fit for your smaller kitchen.
We also appreciate your feedback about the lack of a light in the freezer. We understand how helpful it would be to have better visibility when accessing items, especially in a smaller space. We’ll be sure to share your comments with our product team for consideration.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We also appreciate your feedback about the lack of a light in the freezer. We understand how helpful it would be to have better visibility when accessing items, especially in a smaller space. We’ll be sure to share your comments with our product team for consideration.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com