Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,455 Reviews)
Rating breakdown 7,455 reviews
5 Stars
5,659
4 Stars
1,504
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
1st Frigidaire fridge
on August 7, 2025
Posted by: Gavasker
[This review was collected as part of a promotion.] So far so good. No issues connecting and setup. Does what it’s suppose to. Will update in 6months or 1yr
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on August 7, 2025
Posted by: SD Retired
[This review was collected as part of a promotion.] I was skeptical about the little square ice cubes but they stay frozen for a longer period of time. The whole fridge is smaller than our last one but seems to workout better. I love the 2 doors.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great size!
on August 7, 2025
Posted by: Barbara D in AZ
[This review was collected as part of a promotion.] My only complaint is that the ice maker is a bit loud. It's not as quiet as the expensive models. Too bad they don't make a better insulated model in the smaller sizes
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator takes a toll on our swear jar
on August 7, 2025
Posted by: Karen3287
[This review was collected as part of a promotion.] I live in a condo with my son that recently graduated from college. We had only a small refrigerator in a location built into the cabinets. The freezer was always full and items would fall out when opened, causing the need for the swear jar. On occasions, we even used a bungee cord to keep the freezer shut. It was not a good situation!
I decided to purchase a larger refrigerator to be placed on another wall and added a shelving unit to the space between the cabinets where the former refrigerator was stored.
Because we did not wait for the old refrigerator to ‘die’, research was performed on appliance brands that last and require little maintenance. Frigidaire was at the top of the list and was the choice when we purchased. We opted to get a refrigerator with a bottom freezer with two draws. I keep meats in one draw and vegetables in another, the main area is used to store other items like ice cream, pizza, etc… This has made my life so much easier, I can immediately find the steak and side vegetables. We are no longer picking items off the floor or playing a game of Tetris whenever using the freezer. Not only has this new refrigerator made our life less stressed, but it has improved our vocabulary.
I decided to purchase a larger refrigerator to be placed on another wall and added a shelving unit to the space between the cabinets where the former refrigerator was stored.
Because we did not wait for the old refrigerator to ‘die’, research was performed on appliance brands that last and require little maintenance. Frigidaire was at the top of the list and was the choice when we purchased. We opted to get a refrigerator with a bottom freezer with two draws. I keep meats in one draw and vegetables in another, the main area is used to store other items like ice cream, pizza, etc… This has made my life so much easier, I can immediately find the steak and side vegetables. We are no longer picking items off the floor or playing a game of Tetris whenever using the freezer. Not only has this new refrigerator made our life less stressed, but it has improved our vocabulary.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 8, 2025
Hi, Karen. We’re so glad to hear your new refrigerator has made such a difference in your daily life — and even helped keep the swear jar empty! It’s wonderful that the bottom freezer drawers are making organization easier and helping you find what you need right away. Thank you for choosing Frigidaire and for sharing your thoughtful and fun story with us!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
FRFG1723AV
on August 6, 2025
Posted by: Idontuseanickname
It's a very nice appliance that is just the perfect size capacity, etc. for me and my hubby.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 8, 2025
Thank you for sharing your experience, valued consumer! We’re delighted to hear that your Frigidaire appliance is the perfect size and capacity for you and your husband. If you ever need any support, we’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy wife
on August 6, 2025
Posted by: Tae17
[This review was collected as part of a promotion.] Perfect refrigerator for a small space but with all the luxury.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 7, 2025
Thank you for your feedback! We're delighted to hear the refrigerator fits your small space perfectly while still offering all the luxury you want. Enjoy! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Thank you
on August 6, 2025
Posted by: Sharonskj
[This review was collected as part of a promotion.] After trouble shooting over the phone I had to leave home for a week and hoping it would be fine once I returned home. Although an appointment was made just in case. To my surprise I opened my refrigerator and everything was working perfectly including the ice maker.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 8, 2025
Thank you for sharing your experience, Sharonskj! We're so happy to hear that your refrigerator—and ice maker—were working perfectly when you returned. It’s great news that everything is running smoothly. If you ever need any further assistance, don’t hesitate to reach out. We’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 6, 2025
Posted by: wrob89
[This review was collected as part of a promotion.] We bought this refrigerator during our kitchen remodel. We needed a Counter-Depth model. So far we like this model. I think it will suit our needs just fine. Nice looking and we like the French doors so only one needs to be opened sometimes. I would ask for future development that they add a light in the freezer. That would be helpful. Otherwise we are very happy we this.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 6, 2025
Thank you for sharing your experience! We’re glad to hear the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is a great fit for your kitchen remodel and that you’re enjoying the convenience of the French doors.
We appreciate your suggestion about adding a light in the freezer — that’s valuable feedback for our product team as we continue to improve.
If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We appreciate your suggestion about adding a light in the freezer — that’s valuable feedback for our product team as we continue to improve.
If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com