Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,421 Reviews)
Rating breakdown 6,421 reviews
5 Stars
4,855
4 Stars
1,300
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
on February 20, 2023
Posted by: FridgeWhisperer
[This review was collected as part of a promotion.] Limited options due to space constraints in our older kitchen, and we wanted french doors
and counter depth so this was really the only option. Fridge works fine, but it's noticeably louder than our 15 year old fridge that it's replacing. There's a constant fan noise. The door bins are poorly designed. Only the top two on each side are adjustable/movable, and the spacing options really only allow a single spacing that makes any sense, otherwise one bin on each side will be basically unusable. Nice that the shelves are adjustable, but the fridge needs a meat/cheese drawing and some other storage options rather than needing to buy them separately from a third party. The depth is very, very shallow, more so than our last counter depth fridge, but again very limited options for our space. I don't think the freezer can fit a frozen pizza laying flat. Overall, it's an decent choice if you're limited on space and want something very basic.
and counter depth so this was really the only option. Fridge works fine, but it's noticeably louder than our 15 year old fridge that it's replacing. There's a constant fan noise. The door bins are poorly designed. Only the top two on each side are adjustable/movable, and the spacing options really only allow a single spacing that makes any sense, otherwise one bin on each side will be basically unusable. Nice that the shelves are adjustable, but the fridge needs a meat/cheese drawing and some other storage options rather than needing to buy them separately from a third party. The depth is very, very shallow, more so than our last counter depth fridge, but again very limited options for our space. I don't think the freezer can fit a frozen pizza laying flat. Overall, it's an decent choice if you're limited on space and want something very basic.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, February 21, 2023
Hi Eric, Our team will evaluate your review to help implement future design improvements to our
product lines.
Please know that our design and engineering teams are constantly monitoring our brand pages for
feedback and experiences, such as yours, for future reference. Please allow us to support you. Note that your high-efficiency refrigerator may introduce unfamiliar sounds. These new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floorplans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation.
We appreciate your business and hope to see you again soon!
If you have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
product lines.
Please know that our design and engineering teams are constantly monitoring our brand pages for
feedback and experiences, such as yours, for future reference. Please allow us to support you. Note that your high-efficiency refrigerator may introduce unfamiliar sounds. These new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floorplans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation.
We appreciate your business and hope to see you again soon!
If you have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely Perfect
on February 21, 2023
Posted by: Michael1524
[This review was collected as part of a promotion.] Wonderful look, size, configuration and price!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refridgerator
on February 21, 2023
Posted by: Tambob
[This review was collected as part of a promotion.] We love the size. So smooth and sleek. Ice maker is wonderful.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge! Quiet.
on February 21, 2023
Posted by: hbwnc
[This review was collected as part of a promotion.] Love the layout/setup of this refrigerator. First time with a French Door style and find myself mainly using one side. If you open both doors, you just need to be sure you close the first one you opened first. The freezer drawers make great use of the space, and the ice maker works well. The fridge overall is very quiet, too, which was one of the main reasons I bought this one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!
on February 22, 2023
Posted by: ObxGuy
[This review was collected as part of a promotion.] A very handsome refrigerator, clean lines. At 68" inches, it is the perfect height for the space I have without having to move cabinets above. I would recommend this refrigerator if you have space constraints or looking for a mid size refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic⭐⭐⭐⭐⭐
on February 22, 2023
Posted by: Randomrobbie
[This review was collected as part of a promotion.] My new Frigidaire refrigerator is sleek and compact. Fits my space perfectly. The interior is very convenient. Super easy to clean👍😊
Written by a customer while visiting frigidaire.com
Customer Rating
5
17.6 Cu. Ft. Counter-Depth French Door Refrigerator
on February 22, 2023
Posted by: DeeSans3
[This review was collected as part of a promotion.] I did not realize the ref has a lot of space so I am happy with the purchase. I took the risk looking online hoping its the right one.
Written by a customer while visiting frigidaire.com
Customer Rating
2
New machine - no ice
on February 22, 2023
Posted by: jackal1j
[This review was collected as part of a promotion.] Fridge looks great, nice look and I like the way the doors close. Lighting is nice too as it's gradient lighting. BUT - ice maker not working... so now awaiting new part and then need to get technician. Very disappointing when you're paying good money for these appliances. Doesn't give me a lot of confidence on quality
Response from frigidaire.comBy Christian , Online Outreach Specialist, February 23, 2023
Good day, Jeff!
Thank you for sharing your experience with our product. First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had with us. Our goal is to deliver the highest quality of service to all our consumers. We'd like to learn more about your specific situation and make things right. At your convenience, please connect with us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. We look forward to hearing from you!
Best Regards
-Christian
Thank you for sharing your experience with our product. First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had with us. Our goal is to deliver the highest quality of service to all our consumers. We'd like to learn more about your specific situation and make things right. At your convenience, please connect with us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. We look forward to hearing from you!
Best Regards
-Christian
Written by a customer while visiting frigidaire.com