Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,455 Reviews)
Rating breakdown 7,455 reviews
5 Stars
5,659
4 Stars
1,504
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Just what we needed.
on August 9, 2025
Posted by: Mkd6
[This review was collected as part of a promotion.] Fridge was delivered and ice-maker installed. This is a 2nd fridge for us- just right size, shelves easy manipulated. The shelving on doors less so but we figured it out. As with most appliances these days- no manual. Had to search online and that was fruitless.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 11, 2025
Thank you for sharing your feedback with us. We’re glad to hear your new refrigerator is the right size for your needs and that you’re enjoying its features. We appreciate your comments about the shelving and manual availability, and we’ve shared them with our team.
Your input helps us improve, and if you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your input helps us improve, and if you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 9, 2025
Posted by: Dweener
[This review was collected as part of a promotion.] Love the fridge. Was surprised there was no light in freezer. Would have preferred one. Otherwise awesome.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 11, 2025
Hi there. We’re happy to hear you love your fridge overall and appreciate your feedback regarding the freezer light. We’ll share your comments with our product team as we continually look for ways to improve. Thank you for sharing your experience!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small and Efficient
on August 9, 2025
Posted by: Foothills Fam
[This review was collected as part of a promotion.] My new Frigidaire is perfect for my small kitchen. It’s quite practical in both size and layout. Plenty of room and well organized inside. For a small fridge, it has a surprising amount of storage. It’s quiet and keeps everything nice and evenly cold. I am very pleased with my purchase!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 11, 2025
Hi there. We’re delighted to hear your new Frigidaire is a perfect fit for your small kitchen and that you appreciate its practical size, layout, and quiet operation. It’s great to know it keeps everything evenly cold and well organized. Thank you for sharing your positive experience!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good for its size
on August 9, 2025
Posted by: DcB29
[This review was collected as part of a promotion.] My 5 year old LG died and I needed another fridge to fit my kitchen space. I love the interior lighting and how both doors stay open and don’t fall inward. I wish it came with a meat drawer besides only 2 crisper drawers. I did pick up an OXO under shelf add on meat drawer that works. I’ve also ordered an OXO 8x14 open drawer and adjustable shelf add on. It will give the fridge more interior storage flexibility. The exterior handles hiding fingerprints well. If it came with an exterior water access-it would be even better. I’m happy it has an ice cube maker. The freezer drawer storage options are very nice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 11, 2025
Thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the lighting, door design, and storage flexibility of your refrigerator, as well as the freezer features. We appreciate your suggestions about additional drawers and exterior water access, and we’ve shared them with our team.
Your input helps us improve, and if you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your input helps us improve, and if you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 9, 2025
Posted by: July 25
[This review was collected as part of a promotion.] Have limited space - this fits it. Freezer divided into drawer sections which is nice. Haven’t hooked up ice maker yet but like the included scoop. Would have liked a deli drawer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 11, 2025
Thank you for sharing your feedback with us. We’re glad to hear your refrigerator fits your space well and that you’re enjoying the freezer’s drawer sections. We appreciate your suggestion about a deli drawer and have shared it with our team.
Your input helps us improve, and if you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your input helps us improve, and if you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great choice
on August 8, 2025
Posted by: Toby2025
[This review was collected as part of a promotion.] Due to the Limited opening size we had for a refrigerator, it was difficult for us to find one with all the bells and whistles that we wanted. This one fit the bill. French doors lots of compartments, ice maker and still fit in our small designated opening.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 11, 2025
Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire refrigerator met all your needs, fitting perfectly in your limited space while still offering the French doors, multiple compartments, and ice maker you wanted.
We know how important it is to find the right fit without compromising on features, and we’re glad we could deliver a solution that works for you. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
We know how important it is to find the right fit without compromising on features, and we’re glad we could deliver a solution that works for you. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2025
Posted by: ROCKY173
[This review was collected as part of a promotion.] Nice appearance (except for dent on left side door)
Brightly lit when doors open. Lots of storage on both doors.
3 compartments in freezer holds a lot of food
Fairly quiet operation
Brightly lit when doors open. Lots of storage on both doors.
3 compartments in freezer holds a lot of food
Fairly quiet operation
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2025
Posted by: pbd92
[This review was collected as part of a promotion.] This replaced an old freezer-on-top fridge; we love this Frigidaire! So much easier to organize & access the groceries!!!
Written by a customer while visiting frigidaire.com