Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,455 Reviews)
Rating breakdown 7,455 reviews
5 Stars
5,659
4 Stars
1,504
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
French door refrigerator
on August 17, 2025
Posted by: Ilsmith
[This review was collected as part of a promotion.] The is a great small refrigerator. We don’t have a large kitchen and finding the right size was a challenge. The cabinet depth was perfect. Although I said the refrigerator is small the thoughtful design of the shelves and drawers make it feel larger than the old refrigerator. My only suggestion would be a small light for the freezer section.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 19, 2025
We’re delighted to hear your new Frigidaire refrigerator is the perfect fit for your kitchen space! It’s great to know the thoughtful shelf and drawer design is helping it feel larger and more functional for your needs. We also appreciate your suggestion about adding a freezer light — feedback like this helps us continue improving our appliances. Thank you for choosing Frigidaire and for sharing your experience. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on August 17, 2025
Posted by: Weiser24
[This review was collected as part of a promotion.] An excellent refrigerator with many nice features.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on August 17, 2025
Posted by: E345
[This review was collected as part of a promotion.] Replaced a 25y old fridge and this one is doing great. Have not had any problems.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!!
on August 16, 2025
Posted by: klrush
[This review was collected as part of a promotion.] We have a very small space and needed a very specific size for our small house. We are thrilled with this fridge and we love the size. We also love the ice maker!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Sorry I bought
on August 16, 2025
Posted by: Del39
This is the perfect size for my location and for one person but does not keep steady cooling.
I have had 1/2 gallons (2) sour because it wasn't cooling properly on the top shelf.
You don't get a printed manual to look up problems. I called for service because the refrigerator is only 6 mos. old. The service company they provided wanted a copy of the purchase because they said the refrigerator was over a year old. Mfg. in Oct. of 2024. But new to me.
I have had 1/2 gallons (2) sour because it wasn't cooling properly on the top shelf.
You don't get a printed manual to look up problems. I called for service because the refrigerator is only 6 mos. old. The service company they provided wanted a copy of the purchase because they said the refrigerator was over a year old. Mfg. in Oct. of 2024. But new to me.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 19, 2025
Thank you for reaching out and sharing your experience with your Frigidaire refrigerator, Del39! We’re sorry to hear about the cooling issues you’re facing, especially with items spoiling on the top shelf. We understand how important reliable cooling is, and we want to help resolve this for you.
Regarding the manual, many of our models now offer digital copies online for easy access. We’d be happy to assist you in locating the manual for your specific model.
We also understand the frustration with the service process. Warranty coverage is generally based on the original purchase date, but since this unit is new to you, please contact our Customer Support team directly via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST with your purchase information. We’ll work with you to ensure the service experience is as smooth as possible.
Thank you for choosing Frigidaire. We appreciate your patience and are here to help. - Maico
Regarding the manual, many of our models now offer digital copies online for easy access. We’d be happy to assist you in locating the manual for your specific model.
We also understand the frustration with the service process. Warranty coverage is generally based on the original purchase date, but since this unit is new to you, please contact our Customer Support team directly via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST with your purchase information. We’ll work with you to ensure the service experience is as smooth as possible.
Thank you for choosing Frigidaire. We appreciate your patience and are here to help. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on August 16, 2025
Posted by: Kim1128
[This review was collected as part of a promotion.] We had to get a new fridge on the fly after our old one shut down this summer and this fridge is great! We have a smaller space due to cabinets and this one fit perfectly and offers a decent amount of room.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 16, 2025
Posted by: jd227
[This review was collected as part of a promotion.] Perfect amount of space, love the counter depth, and having a lower freezer drawer is game-changer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Refirgerator
on August 16, 2025
Posted by: Sedgefield
[This review was collected as part of a promotion.] We’ve had the Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator for about three weeks now and are really enjoying it. It runs quietly, keeps everything perfectly cold, and looks great in our kitchen. One feature we especially love is the adjustable shelving—it makes it so easy to rearrange for taller items without feeling cramped. So far, it’s been a great fit for us! Also love the filtered water on the inside.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2025
Hi there. We’re so glad to hear you’re enjoying your new Counter-Depth French Door Refrigerator! It’s wonderful that the quiet performance, adjustable shelving, and filtered water feature are making a difference in your kitchen. Thank you for sharing your experience and for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com