Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Moved from LG to a proven product (Frigidaire)
on August 19, 2026
Posted by: K Money
[This review was collected as part of a promotion.] I was tired of LG's breaking down, causing repair costs, and other headaches. When my LG decided to die in the middle of summer, I switched to this Frigidaire, and it's been a great fridge. It fits where I need it to fit. It just works. No frills. No complex digital ornaments to add failure points. Keeps this cold in the fridge and frozen in the freezer. As it should.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 21, 2026
Thank you for taking the time to share your thoughtful feedback! We’re thrilled to hear that your new Frigidaire refrigerator has been a reliable and straightforward replacement and that it fits perfectly in the space you needed.
We understand how frustrating repeated breakdowns and repair costs can be, so it’s great to know that you’re enjoying the simplicity and dependable performance of your new refrigerator. Keeping your food cold and your freezer frozen is exactly what you should expect, and we truly appreciate you choosing Frigidaire.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We understand how frustrating repeated breakdowns and repair costs can be, so it’s great to know that you’re enjoying the simplicity and dependable performance of your new refrigerator. Keeping your food cold and your freezer frozen is exactly what you should expect, and we truly appreciate you choosing Frigidaire.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
I LOVE this refrigerator!!!
on August 19, 2026
Posted by: Nano69
[This review was collected as part of a promotion.] I had a 20 year old Frigidaire fridge with lots of old cracked parts, worn out seals, and duct taped shelves. She gave a full life. Top freezer model and she still worked
But I am 69yo and don't want to get on my knees to find the vegetables on the bottom. My new Frigidaire is perfect in every way. I love the bottom freezer with drawers. I love the bright lighting. I love the big door shelves. I love the filtered ice. It was delivered so fast. The gentlemen who installed it were wonderful. I have a very small space and this fridge fits perfectly and provides me with the capacity I need. I absolutely could not be more pleased! Thanks for making a great appliamce?
But I am 69yo and don't want to get on my knees to find the vegetables on the bottom. My new Frigidaire is perfect in every way. I love the bottom freezer with drawers. I love the bright lighting. I love the big door shelves. I love the filtered ice. It was delivered so fast. The gentlemen who installed it were wonderful. I have a very small space and this fridge fits perfectly and provides me with the capacity I need. I absolutely could not be more pleased! Thanks for making a great appliamce?
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 19, 2026
Dear Valued Customer,
Thank you so much for sharing such a wonderful review! We’re delighted to hear that your new Frigidaire refrigerator is such a great fit for your home and that you’re enjoying the convenience of the bottom freezer drawers, bright lighting, spacious door shelves, and filtered ice.
It’s also wonderful to hear that the delivery and installation team provided such a positive experience. After 20 years with your previous refrigerator, we’re honored that you chose Frigidaire for your new appliance, and we truly appreciate your kind words. We hope your new refrigerator continues to serve you well for many years to come!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you so much for sharing such a wonderful review! We’re delighted to hear that your new Frigidaire refrigerator is such a great fit for your home and that you’re enjoying the convenience of the bottom freezer drawers, bright lighting, spacious door shelves, and filtered ice.
It’s also wonderful to hear that the delivery and installation team provided such a positive experience. After 20 years with your previous refrigerator, we’re honored that you chose Frigidaire for your new appliance, and we truly appreciate your kind words. We hope your new refrigerator continues to serve you well for many years to come!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new refrigerator
on August 19, 2026
Posted by: sweetdonna1
[This review was collected as part of a promotion.] Thoroughly appreciate the quality and craftsmanship of our new Frigidaire!!
It is roomy and does an outstanding job, especially compared to our old one that just died.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 19, 2026
Dear Valued Customer,
Thank you for the wonderful review! We’re so happy to hear that you’re loving your new Frigidaire refrigerator and appreciate the kind words about its quality and craftsmanship. It’s great to know that the spacious design and performance are meeting your expectations. We’re honored to be part of your home and hope you enjoy your refrigerator for many years to come!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you for the wonderful review! We’re so happy to hear that you’re loving your new Frigidaire refrigerator and appreciate the kind words about its quality and craftsmanship. It’s great to know that the spacious design and performance are meeting your expectations. We’re honored to be part of your home and hope you enjoy your refrigerator for many years to come!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter-Depth French Door Refrigerator
on August 19, 2026
Posted by: WALCA
[This review was collected as part of a promotion.] Our 25-year-old fridge just stopped working and I was in a hurry to get a replacement. The area that the fridge is located, in the kitchen, requires a shorter fridge (~70") and the NEW Frigidaire model fit the location perfectly. The fridge was well protected (for shipment) and the set up was quite easy ... including hooking up a water line for the ice maker feature.
The control panel settings are easily accessible and offers settings for basic use as well as some unique features (if needed).
The control panel settings are easily accessible and offers settings for basic use as well as some unique features (if needed).
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 24, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear that your new Frigidaire refrigerator was a perfect fit for your kitchen and that the setup, including connecting the water line for the ice maker, went smoothly. It’s also great to know you’re enjoying the easy-to-use controls and versatile settings. We appreciate you choosing Frigidaire and hope your new refrigerator serves you well for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly It
on August 18, 2026
Posted by: Dlongshore
[This review was collected as part of a promotion.] I just bought a house and was in there for only a month until my fridge broke down. I was looking for get something quality, with a good price and the style I liked. This fridge was exactly all of those things.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 20, 2026
Hi, Dlongshore! Thank you for sharing your experience! We’re so glad to hear that your new Frigidaire French-door refrigerator was exactly what you were looking for. Finding the right combination of quality, value, and style is important, and we’re thrilled that your new refrigerator checked all the boxes!
We truly appreciate you choosing Frigidaire for your new home and hope your refrigerator serves you reliably for many years to come.
If you ever need assistance or have any questions, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help! —Angel
We truly appreciate you choosing Frigidaire for your new home and hope your refrigerator serves you reliably for many years to come.
If you ever need assistance or have any questions, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help! —Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love my new refrigerator!
on August 18, 2026
Posted by: StephC22
[This review was collected as part of a promotion.] I’m very happy with my new Frigidaire refrigerator! It’s spacious, beautiful, and has some really nice details that make it both functional and attractive. There’s plenty of room in both the refrigerator and freezer, and I love how everything is laid out. My only wish is that the freezer had a light, as it can be a little difficult to see inside. Other than that, I absolutely love it and would definitely recommend it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2026
Hi there. Thank you for sharing such a wonderful review! We’re delighted to hear you’re loving the spacious design, attractive details, and thoughtful layout of your new Frigidaire refrigerator. We also appreciate your feedback about the freezer lighting, as it’s helpful to know what features matter most to our customers. Thank you for choosing Frigidaire and for recommending us!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 18, 2026
Posted by: M Polglase
[This review was collected as part of a promotion.] Smaller french door model but roomy inside. We also like the added space allowed for our small kitchen. When it's running it is suprisingly quiet. So far, so good. We hope it out lasts our previous and expensive GE model which bit the dust after only 5 years!
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 18, 2026
Dear Valued Customer,
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying the spacious interior, compact design, and quiet operation of your new French Door refrigerator. It’s great to know that the size works well for your kitchen while still providing the storage space you need.
We truly appreciate you choosing our brand and your confidence in our product. We hope your new refrigerator continues to provide reliable performance for many years to come. Thank you again for your review!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying the spacious interior, compact design, and quiet operation of your new French Door refrigerator. It’s great to know that the size works well for your kitchen while still providing the storage space you need.
We truly appreciate you choosing our brand and your confidence in our product. We hope your new refrigerator continues to provide reliable performance for many years to come. Thank you again for your review!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
So much more room
on August 18, 2026
Posted by: Halo3675
[This review was collected as part of a promotion.] I am loving my new Frigidaire. Having the freezer on the bottom is a gamechanger. I had the side by side before but there was no room what so ever. Also, I feel like I have more space up top as well. I absolutely love it. I went with Frigidaire because to me its a name you can trust they have been making refrigerators for ever instead of a brand that is known for TV's. My last refrigerator was 20 years old and still kicking. It is now in my Dad's shop.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 21, 2026
Hi, Halo3675!
Thank you for sharing your wonderful review! We're thrilled to hear you're loving your new Frigidaire refrigerator and that the bottom-freezer design has been such a game changer for you. It's great to know you're enjoying the extra space both in the freezer and refrigerator sections. We're especially honored by your trust in the Frigidaire name, and hearing that your previous refrigerator lasted 20 years and is still serving your family is wonderful! We truly appreciate you choosing Frigidaire again and hope your new fridge provides you with many years of reliable performance.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your wonderful review! We're thrilled to hear you're loving your new Frigidaire refrigerator and that the bottom-freezer design has been such a game changer for you. It's great to know you're enjoying the extra space both in the freezer and refrigerator sections. We're especially honored by your trust in the Frigidaire name, and hearing that your previous refrigerator lasted 20 years and is still serving your family is wonderful! We truly appreciate you choosing Frigidaire again and hope your new fridge provides you with many years of reliable performance.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com