Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Very Pleased
on July 9, 2026
Posted by: John Tra
[This review was collected as part of a promotion.] I've been very happy with this refrigerator. The counter-depth design gives my kitchen a clean, built-in look without sacrificing as much storage as I expected. It has plenty of room for groceries, and the French doors make everything easy to organize and access.
It keeps food consistently cold, runs quietly, and the adjustable shelves make it easy to fit larger items when needed. The freezer is spacious and well laid out, so it's simple to find what I'm looking for.
Overall, it's an attractive, reliable refrigerator that offers great value for the price. I'd definitely recommend it to anyone looking for a stylish, functional counter-depth French door refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 9, 2026
Hi there, thank you for taking the time to share such a thoughtful review! We're delighted to hear that you're very pleased with your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
It's wonderful to know that you're enjoying the clean, built-in look, spacious storage, quiet operation, consistent cooling performance, and the flexibility of the adjustable shelves. We're especially happy to hear that you find it to be a great value and would recommend it to others.
We truly appreciate your support and are thrilled that your refrigerator is meeting your expectations.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
It's wonderful to know that you're enjoying the clean, built-in look, spacious storage, quiet operation, consistent cooling performance, and the flexibility of the adjustable shelves. We're especially happy to hear that you find it to be a great value and would recommend it to others.
We truly appreciate your support and are thrilled that your refrigerator is meeting your expectations.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 8, 2026
Posted by: Jalvarad
[This review was collected as part of a promotion.] So far it’s working great.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 13, 2026
Hi, Jalvarad! Thank you for your feedback! We're delighted to hear your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is working great so far. We appreciate you choosing Frigidaire and hope it continues to provide dependable performance and convenience for years to come.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
So nice
on July 8, 2026
Posted by: CharlieJack5421
[This review was collected as part of a promotion.] Perfect fridge for me.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 9, 2026
Hi, CharlieJack5421! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re thrilled to hear that it’s the perfect refrigerator for your needs!
Your kind words mean a great deal to us, and we’re delighted that you’re enjoying your new appliance. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Your kind words mean a great deal to us, and we’re delighted that you’re enjoying your new appliance. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 8, 2026
Posted by: krklz
[This review was collected as part of a promotion.] Fridge is overall great for my needs, but the upper doors have a shorter range of motion than other fridges I've had in the past.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 9, 2026
Good day, Krklz! Thank you for sharing your feedback with us! We’re glad to hear that your Frigidaire refrigerator is working well for your needs overall.
We appreciate your comments regarding the upper door range of motion. We understand that the way a refrigerator door opens can impact convenience and accessibility, and we value your taking the time to share your experience. Your feedback will be shared with our team as we continue to improve our products and designs.
Thank you for choosing Frigidaire and for sharing your review with us. We hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your comments regarding the upper door range of motion. We understand that the way a refrigerator door opens can impact convenience and accessibility, and we value your taking the time to share your experience. Your feedback will be shared with our team as we continue to improve our products and designs.
Thank you for choosing Frigidaire and for sharing your review with us. We hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 8, 2026
Posted by: MoonLover
[This review was collected as part of a promotion.] This fridge is great in many ways for instance it makes ice really fast. the temp stays cold, it’s quite compact but holds a lot of items. However if it filled too full the temp will not remain consistent.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 9, 2026
Hi MoonLover! Thank you for sharing your feedback with us! We’re glad to hear that you’re enjoying many of the features of your Frigidaire refrigerator, including the fast ice-making capability, reliable cooling, and compact design with plenty of storage space.
We appreciate your comments regarding temperature consistency when the refrigerator is filled to capacity. We understand how important it is for your appliance to maintain the right temperature under different conditions, and your feedback is valuable as we continue to improve our products and customer experience.
Thank you for choosing Frigidaire and for taking the time to share your experience with us. We hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your comments regarding temperature consistency when the refrigerator is filled to capacity. We understand how important it is for your appliance to maintain the right temperature under different conditions, and your feedback is valuable as we continue to improve our products and customer experience.
Thank you for choosing Frigidaire and for taking the time to share your experience with us. We hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Design and Perfect Size
on July 8, 2026
Posted by: pilarco
[This review was collected as part of a promotion.] Perfect size for my small space! The dimensions fit exactly what I needed. The interior compartments are well designed and look great. I've only had it for one week, but so far everything is working perfectly. Very happy with my purchase!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your experience with your new Frigidaire refrigerator! We’re so happy to hear that it’s the perfect fit for your space and that you’re enjoying the thoughtfully designed interior compartments.
It’s great to know that everything has been working perfectly so far. We appreciate you choosing Frigidaire and hope your new refrigerator continues to provide the performance and convenience you’re looking for for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know that everything has been working perfectly so far. We appreciate you choosing Frigidaire and hope your new refrigerator continues to provide the performance and convenience you’re looking for for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 8, 2026
Posted by: reevesdeb
[This review was collected as part of a promotion.] Love my new Frigidaire French door refrigerator. Perfect size for my kitchen and love the features.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 13, 2026
Hi, Reevesdeb! Thank you for your wonderful review! We're delighted to hear you're loving your new Frigidaire French door refrigerator. It's great to know it's the perfect size for your kitchen and that you're enjoying its features. We truly appreciate you choosing Frigidaire and hope it continues to be a great addition to your home.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
3
New Refrigerator
on July 7, 2026
Posted by: LJ57
[This review was collected as part of a promotion.] Happy with the inner workings. Not so happy with the outer shell. Two tinted doors and a missing back panel.
Quality control is lacking - this item should never have left your facility.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2026
Hi LJ57!
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We’re glad to hear that you are satisfied with its performance and inner workings.
We’re sorry to hear about your concerns with the exterior appearance and missing panel. We understand the importance of receiving a product that meets your expectations, and we appreciate you bringing this quality concern to our attention. Your feedback will be shared with the appropriate teams as we continue working to improve our products and processes.
Thank you for choosing Frigidaire. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We’re glad to hear that you are satisfied with its performance and inner workings.
We’re sorry to hear about your concerns with the exterior appearance and missing panel. We understand the importance of receiving a product that meets your expectations, and we appreciate you bringing this quality concern to our attention. Your feedback will be shared with the appropriate teams as we continue working to improve our products and processes.
Thank you for choosing Frigidaire. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com