Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,417 Reviews)
Rating breakdown 6,417 reviews
5 Stars
4,852
4 Stars
1,299
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect size
on February 7, 2023
Posted by: BennG
[This review was collected as part of a promotion.] Small on the outside, but tons of space inside! Led lights are great! Freezer holds a lot of different types of things. Ice maker works perfectly. Love this fridge!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on February 7, 2023
Posted by: Reallytryan
[This review was collected as part of a promotion.] This is a great refrigerator. Despite being smaller size, there is plenty of room the icemaker, though a little noisy, is very efficient. The freezer compartment has plenty of room. Overall I give this an A+ plus.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliance
on February 7, 2023
Posted by: Melideri
[This review was collected as part of a promotion.] For a smaller fridge it is designed perfect
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 7, 2023
Posted by: Snow shine
[This review was collected as part of a promotion.] I like all the different compartments. I put my most used frozen foods in the freezer top drawer. Same with most used items in fridge door.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Difficult to organize
on February 7, 2023
Posted by: TheFridge7
[This review was collected as part of a promotion.] This is just ok. It lacks a deli drawer and shelving heights are somewhat strange, making it difficult to organize. The water filter inside leaked like crazy upon delivery. Parts are on backorder, so the rubber gasket was rigged up for now by the repair man. Hopefully it continues to work correctly. We were told that 1/3 of all appliances are sent from the manufacturer as faulty. This doesn't seem acceptable.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 8, 2023
Good Day, Emily!
We are sorry your experience didn’t match your expectations with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. You can also contact the service provider and list down the part number so we can make an urgent follow-up. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We are sorry your experience didn’t match your expectations with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. You can also contact the service provider and list down the part number so we can make an urgent follow-up. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 7, 2023
Posted by: Bethrita
[This review was collected as part of a promotion.] Although we have only had the refrigerator since 1-24-23, so far we love it! I especially like the French doors! So much room. Bottom freezer is larger than I thought, it is great, along with the ice maker.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on February 7, 2023
Posted by: lynn099
[This review was collected as part of a promotion.] I like this appliance but wonder why i get icing on drawer edges in freezer? more stars if icing problem is solved by email.
Response from frigidaire.comBy John, Online Outreach Specialist, February 8, 2023
Hello Lynn099. We appreciate you sharing your feedback on your refrigerator with us. Making sure that our customers are getting the most out of our products has been our top priority. Regarding the icing on your freezer, there are some factors that trigger frost or ice formation inside the freezer. Frost builds up when the unit accumulates moisture. Hot and wet foods may result in frost formation as well. Make sure that the door is sealing properly to avoid warm air coming into the freezer. If troubleshooting didn't work, we highly recommend you contact us at (800) 374-4432 so our team can assist you even further.
Best regards,
John
Best regards,
John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on February 7, 2023
Posted by: SuperMike
[This review was collected as part of a promotion.] The Frigidaire refrigerator was perfect for us. It fit into the space we have, matches the rest of our appliances and is very user friendly. No more bending down and trying to reach something in the back of the refrigerator. The pull out freezer is also a major plus with the separate pull out drawers.
Written by a customer while visiting frigidaire.com