Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,417 Reviews)
Rating breakdown 6,417 reviews
5 Stars
4,852
4 Stars
1,299
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
So far so good
on February 5, 2023
Posted by: NYConservative
[This review was collected as part of a promotion.] I didn't have a lot of choices since I have a very narrow opening in my cabinetry for the fridge and this fit the bill. I like the fridge on top and freezer on the bottom design. Everything is easy to reach. The French doors work well in the narrow kitchen.
The unit seems to keep both the fridge and freezer sections pretty much exactly at the temperature at which they are set. All in all, I am very pleased.
The only reason I did not give it 5 stars is the ice maker has gotten off to a slow start. At about two weeks in it is still making very small ice pellets and not in great quantity. Perhaps the installer did not properly purge the water line. I will give it more cycles and see if it improves before I call for service.
Over all though, I am pleased.
The unit seems to keep both the fridge and freezer sections pretty much exactly at the temperature at which they are set. All in all, I am very pleased.
The only reason I did not give it 5 stars is the ice maker has gotten off to a slow start. At about two weeks in it is still making very small ice pellets and not in great quantity. Perhaps the installer did not properly purge the water line. I will give it more cycles and see if it improves before I call for service.
Over all though, I am pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Refrigerator
on February 6, 2023
Posted by: Jeopie
[This review was collected as part of a promotion.] This is the perfect size for our winter condo. Easy to access all drawers and shelves. Freezer is the right size for our needs. Perfect !
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great for smaller space
on February 6, 2023
Posted by: 1990lx
[This review was collected as part of a promotion.] Nice style and function for smaller kitchens. Has some features I'm not crazy about but still a nice fridge
Written by a customer while visiting frigidaire.com
Customer Rating
5
So happy we bought this fridge
on February 6, 2023
Posted by: Nerdpack
[This review was collected as part of a promotion.] This model has it all. So much space, freezer has separate compartments so it’s not just one big drawer. The shelves are easily adjustable. Control panel is very easy to use. Doors are substantial, but not so heavy that my kids can’t open them and get some snacks.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 6, 2023
Posted by: Renee347
[This review was collected as part of a promotion.] Very happy with fridge
Written by a customer while visiting frigidaire.com
Customer Rating
3
Tiny
on February 6, 2023
Posted by: Jessica27763
[This review was collected as part of a promotion.] The look of fridge is nice however it's much smaller than I anticipated and it bothers me the freezer does not have a light when opened. I really liked the counter depth measurement but I do regret not getting a bigger one.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 10, 2023
Hi, Jessica. Thank you for taking the time to share your feedback. We really understand how you feel and hope that everything goes well with your new refrigerator. If you have other questions, please don't hesitate to contact us via live chat or by phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 6, 2023
Posted by: Jorgeipalacio
[This review was collected as part of a promotion.] Great design and great quality. All Frigidaire appliances we own are great
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replaced a 25 y.o. Fridge
on February 7, 2023
Posted by: Velvet Fur
[This review was collected as part of a promotion.] I am giving five stars because it is excellent for what it is. I've always had a freezer on the bottom of the fridge, even growing up. When replacing, it was impossible to find one that fit my space and had an actual door. This new unit has a pullout drawer that is divided into three drawers. So far so good. However, I would have liked an actual door. The ice maker works well and is pretty quiet. I didn't know how I would like the double fridge doors, but they have worked out well. You can easily view and reach all the contents. The bins in the doors are plastic so I do have a concern there of breakage and being able to replace them is needed down the road. However, 90% of the ones I looked at were built simular. The ones that were not were way out of my price range. The control for the unit are at the front making it easy to reach. And the outside finish is easier to keep clean than the normal stainless steel. Would have purchased a black unit, but only stainless was available. The unit size was. perfect for my cubby. Over all I am happy with this unit. Hoping it last for decades.
Written by a customer while visiting frigidaire.com