Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,720 Reviews)
Rating breakdown 7,720 reviews
5 Stars
5,869
4 Stars
1,553
3 Stars
176
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on October 21, 2025
Posted by: N3vera
[This review was collected as part of a promotion.] Love how compact the fridge is in size. Not too thrill with the ice maker, but not a huge deal breaker.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 21, 2025
Hi, N3vera! Thank you for sharing your feedback! We're happy to hear that you love the compact size of your fridge—it’s great to know it fits your space well. We’re sorry to hear the ice maker didn’t fully meet your expectations, but we truly appreciate your honest input, as it helps us continue improving our products. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST, and we’ll dive right in.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 20, 2025
Posted by: Lady Bev
[This review was collected as part of a promotion.] I've had my new refrigerator exactly weeks today. So far it has not disappointed. I have a small space and the fact hat i am able to have a stylish refrigerator makes me very happy. No complaints
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 20, 2025
Posted by: Paco1899
[This review was collected as part of a promotion.] Love this, best one
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding Prod
on October 20, 2025
Posted by: MBCLS550
[This review was collected as part of a promotion.] Love my new Refrigerator
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 17.6 Cu. Ft. Counter-Depth French Door Refrigerator
on October 20, 2025
Posted by: MWoods21
[This review was collected as part of a promotion.] I'm so happy with my purchase! It fits my needs and space perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent value, and very happy with this purchase
on October 20, 2025
Posted by: JonasHarp
[This review was collected as part of a promotion.] We had an old side by side that had seen better days. I always hated that thing. I'm a bigger guy and getting in to that freezer was always a bit difficult. Love this new French Door fridge freezer!!
Read the manual. After letting the temp settle down for 24 hours, I put a thermometer in the fridge and then the freezer to see how accurate the fridge temp control was. A perfect match: 37 degrees and 0 degrees. There is a lot to love about this fridge, including that it fit into our slightly smaller space.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent overall
on October 20, 2025
Posted by: Brooklyn 63
[This review was collected as part of a promotion.] This is a very nice refrigerator. We only wish it had a horizontal door above the vegetable crisper. But it runs very nicely.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 21, 2025
Thank you for taking the time to share your feedback! We’re so glad to hear that you’re enjoying your new refrigerator and that it’s running smoothly. We also appreciate your suggestion regarding the design above the vegetable crisper. Insights like yours help us better understand what features matter most to our customers and guide future improvements.
If you have any additional feedback or questions about your refrigerator’s features or performance, our team would be happy to assist you. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. – Maria
If you have any additional feedback or questions about your refrigerator’s features or performance, our team would be happy to assist you. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Seems ok
on October 20, 2025
Posted by: Scottnn
[This review was collected as part of a promotion.] Needs more drawer and shelf options (eg, could have at least 2 more door shelves, and 2 more sliding shelves in main compartment). Also, instrctions not clear (eg, how to change temps, etc). Ice maker is super slow. Style and finish is nice!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 22, 2025
Hi there. We appreciate you sharing your feedback! We're glad to hear you’re enjoying the style and finish of your refrigerator. Your suggestions about the shelving and clearer instructions are very helpful, and we’ll be sure to share them with our design team. If you’d like help adjusting the temperature settings or improving ice production speed, please reach out to our Customer Care Team at 1-800-374-4432 or connect with us via Live Chat at frigidaire.com, we’ll be happy to walk you through it.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com