Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New refrigerator is great
on August 29, 2025
Posted by: Ovsanna68
[This review was collected as part of a promotion.] We purchased a new French door refrigerator and it has been amazing! We are very pleased with it’s performance and style!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 3, 2025
Thank you for the wonderful feedback! We're so happy to hear that you're enjoying both the performance and style of your new 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. It’s always great to know our products are making a positive impact on your daily life. If you ever need anything, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 28, 2025
Posted by: Joe Bobby
[This review was collected as part of a promotion.] The Fridge is working fine, no complaints.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 2, 2025
Hi Joe. Thank you for your feedback! We’re glad to hear your refrigerator is working well. We appreciate you choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bright and Spacious
on August 28, 2025
Posted by: CocoLupin
[This review was collected as part of a promotion.] This refrigerator has been excellent so far. The counter-depth design gives it a sleek, built-in look without taking up extra space, and the French doors make it easy to organize everything. The interior is bright and well-lit, which I really appreciate (our last fridge’s light didn’t work), so finally being able to clearly see everything at night is a big improvement. It cools evenly, runs quietly, and feels very well-built. Definitely a great choice.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 2, 2025
Thank you for sharing your positive experience with your Frigidaire refrigerator, CocoLupin. We’re delighted to hear that the counter-depth design and French doors are helping you organize your kitchen efficiently, and that the bright, well-lit interior is making a difference—especially compared to your previous fridge. It’s wonderful to know that it cools evenly, runs quietly, and feels well-built. Your satisfaction is very important to us. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire is awesome
on August 28, 2025
Posted by: Duits99
[This review was collected as part of a promotion.] Love our new Frigidaire refrigerator!!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVT IT
on August 28, 2025
Posted by: MJW 1
[This review was collected as part of a promotion.] LOVE IT
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 29, 2025
We love hearing this! Thank you so much for sharing your experience and letting us know how much you’re enjoying your refrigerator. Your satisfaction means a lot to us, and we’re so glad it’s been a great addition to your home. If you ever need any support in the future, please don’t hesitate to connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432 (Monday–Friday, 8:30 am–8:00 pm EST). – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 28, 2025
Posted by: La P
[This review was collected as part of a promotion.] Needs one more glass shelf in main part of refigerator
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 29, 2025
Thank you for sharing your feedback with us. We truly value hearing from our customers, as it helps us understand how our appliances are being used in day-to-day life. We’re glad to know you are enjoying your refrigerator, and we also understand your suggestion about having an additional glass shelf in the main compartment. Feedback like yours is important to us as we continuously look for ways to improve the design and functionality of our products.
If you would like to explore parts or accessory options that may work with your model, our team would be happy to assist you further. Please don’t hesitate to connect with us through Live Chat at Frigidaire.com
, or you can call us at 1-800-374-4432 (Monday–Friday, 8:30 am–8:00 pm EST). We’d be glad to look into what solutions may be available for your refrigerator. – Maria
If you would like to explore parts or accessory options that may work with your model, our team would be happy to assist you further. Please don’t hesitate to connect with us through Live Chat at Frigidaire.com
, or you can call us at 1-800-374-4432 (Monday–Friday, 8:30 am–8:00 pm EST). We’d be glad to look into what solutions may be available for your refrigerator. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 27, 2025
Posted by: jbhs
[This review was collected as part of a promotion.] Good but didn't come with door Shems. It also need s another drawer for lunch meat, cheese and other stuff.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 29, 2025
Hi there. Thank you for your feedback! We’re glad to hear your refrigerator is working well for you overall. We appreciate your suggestions regarding the door shims and the addition of another storage drawer—feedback like this helps us as we continue to improve our designs. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
17.6 cu ft counter depth refrigerator
on August 27, 2025
Posted by: Plnicolosi
[This review was collected as part of a promotion.] Wonderful refrigerator! The smaller size suits my needs perfectly. Runs quiet and keeps my food at ideal temperature. Love the counter depth.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 28, 2025
We’re so happy to hear that you’re enjoying your refrigerator and that the size, quiet operation, and counter-depth design are working out perfectly for you! It’s wonderful to know it’s keeping your food at the ideal temperature just as you need.
If you ever have any questions or need assistance in the future, we’ll be glad to help. Please feel free to send us a direct message, connect through Live Chat at Frigidaire.com, or call us at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). – Maria
If you ever have any questions or need assistance in the future, we’ll be glad to help. Please feel free to send us a direct message, connect through Live Chat at Frigidaire.com, or call us at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). – Maria
Written by a customer while visiting frigidaire.com