Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Overall it's a good bang for the buck
on September 3, 2025
Posted by: Karl K
[This review was collected as part of a promotion.] I like the finish as it resists fingerprints well. Coming from a 22 cu. ft. Bosch unit to this, I was surprised at the good storage space in the refrigerator itself. It has plenty of shelf storage and door storage as well. My Bosch was a side by side so going to the chest freezer is a bit of a change for me but so far so good. I have a thermometer in the fridge reading 39F and the thermostat is set to 38. So while still quite new to me, I'm pleased with the unit for the price I paid for it. It's also energy star rated, a plus.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 5, 2025
Hi there! We’re glad to hear you’re enjoying your new Frigidaire and that the finish, storage space, and energy efficiency are meeting your needs. We understand adjusting from a side-by-side to a chest freezer can take some getting used to, and we’re happy it’s working well for you so far. Thank you for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 3, 2025
Posted by: Happyer
[This review was collected as part of a promotion.] This is the perfect size for someone that no longer needs a huge refrigerator. My old one stuck out way beyond my cabinets into the walkway. Now my kitchen looks huge. I would have liked to have water but that would require another huge frig. I chose this on purpose and glad I did.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 5, 2025
Hi there! Thank you for sharing your experience. We’re so glad to hear your new refrigerator is the perfect size and that it’s helping open up your kitchen space. It’s wonderful to know the design fits your needs and style so well. We appreciate you choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just What We Wanted
on September 3, 2025
Posted by: bsanders68
[This review was collected as part of a promotion.] The refrigerator is just the right size and look.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Look really nice in my kitchen
on September 3, 2025
Posted by: Gisela082025
[This review was collected as part of a promotion.] It’s too early for a fair rating, but what I can say now it’s that look good in my kitchen
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on September 3, 2025
Posted by: Carol DS
[This review was collected as part of a promotion.] Love the quiet motor, large crisper drawer and quick chilling features.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent unit for small space.
on September 3, 2025
Posted by: Jimbochi
[This review was collected as part of a promotion.] Pros: Excellent size and profile for smaller kitchen, with efficient and effective use of space in both refrigerator and freezer drawer. Great visibility for finding things, easy to use controls, simple ice maker water filter replacement. Whisper quiet unit.
Cons: no light in freezer, no filtered water dispenser, despite having a filtration unit - used for ice maker only.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 4, 2025
Thank you for taking the time to share such a detailed review. We’re glad to hear you’re enjoying the size, layout, visibility, quiet performance, and ease of use of your refrigerator. We also appreciate your feedback regarding the freezer lighting and water filtration being limited to the ice maker. Your comments are very valuable to us as we continue to improve our products. If you’d like further assistance or have any questions, our customer care team is available through live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold food cold, frozen food frozen.... and a bonus
on September 3, 2025
Posted by: Grammybikes
[This review was collected as part of a promotion.] We recently downsized to an apartment. The existing fridge was noisy, small, had the freezer on the top and was super awkward to use especially for the family member confined to a wheelchair. This fridge fits the space beautifully, is quiet (except for the ice maker!) and it is super easy for ALL of us to access the food.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 4, 2025
Thank you for sharing your experience! We’re delighted to hear that your new Frigidaire refrigerator fits your space perfectly and is easier for everyone to use, especially considering accessibility needs. We understand how important quiet operation is, and we appreciate your patience with the ice maker noise. If you ever need tips to minimize that or any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Right size
on September 2, 2025
Posted by: Lisaq2025
[This review was collected as part of a promotion.] I love how the appliance looks and it fits well in the space. Only disappointment is no light in the freezer and I had to purchase extra bins to store meat and cheese in
Written by a customer while visiting frigidaire.com