Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Good so far with light duty
on August 21, 2026
Posted by: AUSLK
[This review was collected as part of a promotion.] This refrigerator was the perfect size to fit our counter depth cubby hole without interfering with pull drawers angled at 45 degrees to the refrigerator. Temperature of the frig and freezer sections has been spot on. Ice maker, while a small bin for a smallish unit, cranks out the ice consistently and fast.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 25, 2026
Hi there, AUSLK! Thank you for sharing your detailed feedback! We’re delighted to hear that your Frigidaire refrigerator was the perfect fit for your counter-depth space and that it works well with your angled pull drawers. It’s also great to know that the refrigerator and freezer temperatures have been spot on and that the ice maker is consistently producing ice quickly, even with its compact bin.
We truly appreciate you choosing Frigidaire and are happy to hear that your refrigerator is performing well for your needs!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and are happy to hear that your refrigerator is performing well for your needs!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our needs
on August 21, 2026
Posted by: MardiC
[This review was collected as part of a promotion.] Decided to move from a side by side to the french doors and we are not disappointed. The footprint is a little smaller, but there is a lot more room. We were a little concerned about the volume of ice that it may put out, but it's perfect!
Very happy with our purchase.
Very happy with our purchase.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 24, 2026
Hi, MardiC! Thank you for sharing your experience with your new Frigidaire French-door refrigerator! We’re thrilled to hear that making the switch from a side-by-side was the right choice for you. It’s wonderful to know that you’re enjoying the spacious interior and that the ice maker is providing just the right amount of ice for your needs. We’re so happy that your new refrigerator is a perfect fit for your household!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help! -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!
on August 21, 2026
Posted by: 8870EPMN
[This review was collected as part of a promotion.] After having a fridge with a top freezer for so many years, we found out what we were missing by not having a bottom freezer. You can see everything so much better in the fridge! We were limited by size due to being in a specific space. However, we have ample space for our needs.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 25, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear you’re enjoying the convenience of a bottom freezer and the improved visibility in your refrigerator. It’s great that your new Frigidaire refrigerator fits perfectly in your space while still providing plenty of room for your needs. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
nice...
on August 21, 2026
Posted by: macpac222
[This review was collected as part of a promotion.] good trays, and layout, love the ice maker. Nice size cubes. Easy install, and quiet.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 21, 2026
Dear Valued Customer,
Thank you for the 5-star review! We’re thrilled to hear that you’re enjoying the thoughtful layout, convenient trays, and ice maker. It’s great to know that you’re happy with the ice cube size and that the refrigerator was easy to install and operates quietly.
We truly appreciate you choosing Frigidaire and taking the time to share your experience. We hope you continue to enjoy your refrigerator for many years to come!
If you have any additional questions or concerns, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for the 5-star review! We’re thrilled to hear that you’re enjoying the thoughtful layout, convenient trays, and ice maker. It’s great to know that you’re happy with the ice cube size and that the refrigerator was easy to install and operates quietly.
We truly appreciate you choosing Frigidaire and taking the time to share your experience. We hope you continue to enjoy your refrigerator for many years to come!
If you have any additional questions or concerns, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on August 21, 2026
Posted by: Sghall88
[This review was collected as part of a promotion.] We were looking for a refrigerator that was functional but would fit our space. This Frigidaire model met our needs perfectly as it is compact (counter-depth) but well-designed to maximize functionality.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 24, 2026
Hi Sghall88, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Counter-Depth French Door Refrigerator is a great fit for your space and that its compact, well-designed layout provides the functionality you were looking for.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good value for the money
on August 20, 2026
Posted by: Busydoc
[This review was collected as part of a promotion.] Does what I need it to do
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 21, 2026
Hello Busydoc!
Thank you for taking the time to share your feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We’re delighted to hear that you feel it offers good value for the money and is providing the functionality you need. We’re pleased to know that your refrigerator is meeting your expectations and delivering the performance you were looking for.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for many years to come! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We’re delighted to hear that you feel it offers good value for the money and is providing the functionality you need. We’re pleased to know that your refrigerator is meeting your expectations and delivering the performance you were looking for.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome fridge for a smaller space
on August 20, 2026
Posted by: fridgelyfe
[This review was collected as part of a promotion.] We love this fridge! We needed to replace a super old fridge and the space we had available was pretty limiting. We have cabinets above and a doorway to the right leaving us with a relatively short and narrow space to fill. Thankfully Frigidaire makes a french door model that fit the bill perfectly since every other brand seemingly focuses on much taller and wider models. We also don't have a water line so we wanted something where we can turn the ice-maker off which this model makes super easy with a digital control inside. Although the dimensions may be smaller there's plenty of space in there and we're super happy with it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 24, 2026
Hello there, fridgelyfe! Thank you for sharing such a thoughtful review! We’re thrilled to hear that your new Frigidaire French door refrigerator was the perfect fit for your space and that you’re enjoying the thoughtful design.
It’s great to know that the storage capacity works well despite the more compact dimensions and that the easy-to-use digital ice-maker control is especially helpful since you don’t have a water line. We’re so glad Frigidaire could provide an option that fit your kitchen’s unique space while still giving you the features and storage you wanted.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
It’s great to know that the storage capacity works well despite the more compact dimensions and that the easy-to-use digital ice-maker control is especially helpful since you don’t have a water line. We’re so glad Frigidaire could provide an option that fit your kitchen’s unique space while still giving you the features and storage you wanted.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 19, 2026
Posted by: Rozz66
[This review was collected as part of a promotion.] Refrigerator and freezer both have lots of space, love that ice ben is always full
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 20, 2026
Hello Rozz66!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We’re delighted to hear that you’re enjoying the generous storage space in both the refrigerator and freezer compartments.
It’s also great to know that you’re loving the reliable ice production and that the ice bin stays full. We’re thrilled that your new refrigerator is providing the space and convenience you need.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We’re delighted to hear that you’re enjoying the generous storage space in both the refrigerator and freezer compartments.
It’s also great to know that you’re loving the reliable ice production and that the ice bin stays full. We’re thrilled that your new refrigerator is providing the space and convenience you need.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com