Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,714 Reviews)
Rating breakdown 7,714 reviews
5 Stars
5,865
4 Stars
1,552
3 Stars
175
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on November 2, 2025
Posted by: Sleads12
[This review was collected as part of a promotion.] My previous appliance was a Samsung and I disliked it because it would frost up and I’d have to manually defrost it. I really had no choice what refrigerator to buy because it’s such a small space but I wish I would have bought this refrigerator first because the layout of your refrigerator is so much more efficient. The taller spaces to fit my half gallon canning jars just makes me really happy. That and your ice maker doesn’t spill into the rest of the freezer it stays contained in its drawer unlike my old Samsung. I can still fit everything I did before but I can actually find everything. There aren’t any electronics that aren’t user friendly. Thank you for such a thoughtful design. PS I can get into the cabinet above it now added bonus.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 2, 2025
Posted by: Zangara
[This review was collected as part of a promotion.] Good refrigerator. Working great so far.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 4, 2025
Hi there. We’re happy to hear your refrigerator is working great so far! Thanks for sharing your feedback — we hope you continue to enjoy its performance for years to come. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator, Excellent Service, Professional Delivery Personnel and Installation/Removal
on November 2, 2025
Posted by: JanVan
[This review was collected as part of a promotion.] Due to a recent severe storm, we lost power for 20 hours, as well as, all the food stored in our refrigerator. Although the old refrigerator appeared to resume working again following the power outage, a few days later it failed completely. We had a difficult time locating a refrigerator to fit the narrow spot designated for this appliance because it was situated between two granite countertops. Frigidaire quickly to the rescue! This new refrigerator is sleek looking, operates quietly, keeps foods appropriately chilled and frozen, has a beautiful interior with sufficient storage shelves, drawers, and cubbies. All storage parts are easy to remove and clean. A special feature is the gradual interior lighting when opening the door. The ice maker is compact and the controls on the inside wall of the unit within easy sight is especially nice to ensure everything is in working order. Overall, this is a wonderful appliance, and I would recommend this as a great purchase.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 4, 2025
We’re glad to hear that Frigidaire was able to provide a replacement that fits perfectly in your space and meets your needs. It’s wonderful that you’re enjoying the sleek design, quiet operation, well-organized interior, easy-to-clean storage, gradual interior lighting, and convenient ice maker and controls. We appreciate your recommendation and are thrilled that this refrigerator has been a great purchase for you. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 1, 2025
Posted by: Jolene 62
[This review was collected as part of a promotion.] I had a smaller than usually needed space for my refrigerator so had to settle for a smaller size than I would have liked(not the refrigerator’s fault). It looks sleek, keeps food at the proper temperature, and makes nice ice cubes.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 4, 2025
We’re glad to hear that your refrigerator fits your space, looks sleek, keeps food at the proper temperature, and produces nice ice cubes. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Smooth Operator
on November 1, 2025
Posted by: Rdallday
[This review was collected as part of a promotion.] Quiet, efficient, well lit, plenty of room and thoughtfully appointed inside
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 4, 2025
We’re glad to hear that you find your French-Door Refrigerator quiet, efficient, well-lit, and thoughtfully designed with plenty of room inside. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 1, 2025
Posted by: MTA1983
[This review was collected as part of a promotion.] Works as described
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 1, 2025
Posted by: JenAA
[This review was collected as part of a promotion.] We have only had this refrigerator for a week and so far it is working as it should. I did struggle to install the door compartments as there were no instructions on how to do so. I am also using clear storage bins in the refrigerator to keep food nearly contained and make better use of the space. The three compartments in the freezer seem to be working well for us. Overall we are pleased with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice and clean look
on November 1, 2025
Posted by: Honey Asheville
[This review was collected as part of a promotion.] So far, my experience with this brand has been mostly positive. The only concern I have is the freezer drawer will not slide. It gets hung up and I have to “walk” it in to close. That is frustrating. I don’t want to call someone for something minor such as this but it’s annoying every time I pull the drawer out.
The freezer on the bottom is great. So much better than one at the top of the refrigerator.
The freezer on the bottom is great. So much better than one at the top of the refrigerator.
Written by a customer while visiting frigidaire.com