Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,714 Reviews)
Rating breakdown 7,714 reviews
5 Stars
5,865
4 Stars
1,552
3 Stars
175
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great refrigerator
on November 11, 2025
Posted by: eurodl
[This review was collected as part of a promotion.] We purchased this refrigerator to replace the one in our RV that stopped working. We love the extra space and the ice maker. The RV fridge was a propane/electric and it wasn't very spacious. We've always had issues with ice cream never really freezing. The ice cream is hard and the milk is ice cold! We had to remove a drawer that was under our old fridge because this one is a little taller. And an extra bonus - the doors are magnetic! We can fit so much more in the fridge and freezer areas.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 13, 2025
Hi there! Thank you so much for sharing your experience! We’re thrilled to hear that your new Frigidaire refrigerator has been such a great fit for your RV. It’s wonderful that you’re enjoying the extra space, the convenience of the ice maker, and that everything—from ice cream to milk—is keeping perfectly cold.
We’re also happy to hear you’ve found a few unexpected perks, like the magnetic doors and the added storage flexibility. It’s feedback like yours that reminds us why we work so hard to design appliances that make life a little easier and more enjoyable.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re also happy to hear you’ve found a few unexpected perks, like the magnetic doors and the added storage flexibility. It’s feedback like yours that reminds us why we work so hard to design appliances that make life a little easier and more enjoyable.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 11, 2025
Posted by: chattycathy
[This review was collected as part of a promotion.] Like the fridge but wish it had a light in the freezer section.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 13, 2025
Thank you for sharing your feedback! We're so glad to hear that you're happy with your new fridge. We also appreciate your suggestion about adding a light to the freezer section. We understand how convenient that would be, and we'll be sure to pass your input along to our design team for future improvements. Thanks again for choosing our product, and we hope it continues to serve you well! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. to 6:00 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoying my new fridge
on November 11, 2025
Posted by: fearless359
[This review was collected as part of a promotion.] I shopped quickly for a fridge as mine had died. You don't know how you need one unless you don't have one. I did research and Frigidaire was well rated. It came down to two competing models and the ice maker sold me on this one. Now that I've had the fridge for a few weeks, I am very pleased with my choice. All aspects of the fridge are working well. I like the large bins with adjustable placement on the doors. I recommend this refrigerator to all at this point.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 13, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that you’re happy with your Frigidaire refrigerator. It’s wonderful that the ice maker and the adjustable door bins have made a positive impact on your daily use.
We understand that choosing the right fridge can be a big decision, especially when replacing a broken one, and we’re glad to know that this model has been a great fit for your needs. Your recommendation means a lot to us, and we’re committed to providing products that meet our customers’ expectations.
If you ever need any assistance or have further questions about your fridge, feel free to reach out at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9 a.m. to 6 p.m. ET, and we’ll be happy to assist.
We understand that choosing the right fridge can be a big decision, especially when replacing a broken one, and we’re glad to know that this model has been a great fit for your needs. Your recommendation means a lot to us, and we’re committed to providing products that meet our customers’ expectations.
If you ever need any assistance or have further questions about your fridge, feel free to reach out at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9 a.m. to 6 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy use
on November 11, 2025
Posted by: Tech2123
[This review was collected as part of a promotion.] We like this alot, easy to open, get items, lots of space
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 11, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re happy to hear you’re enjoying your new appliance and that its spacious design and easy access make it convenient to use. We appreciate you sharing your positive experience!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re happy to hear you’re enjoying your new appliance and that its spacious design and easy access make it convenient to use. We appreciate you sharing your positive experience!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect Fit
on November 10, 2025
Posted by: aabrams08
[This review was collected as part of a promotion.] Perfect fit for older kitchen with space limitations. plenty of storage to organize, freezer opens to see everything and draws most useful.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 11, 2025
We’re glad to hear your refrigerator is a perfect fit for your kitchen and that the storage and freezer drawers are working well for you! For any questions or additional assistance, please reach out via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Downsizer
on November 10, 2025
Posted by: PG62
[This review was collected as part of a promotion.] This refrigerator was the perfect fit for my smaller space. It has all the features I want without the extra space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 10, 2025
Posted by: Better model
[This review was collected as part of a promotion.] This is my second model — and I like it so much more 1- I love having the ice in the freezer at the bottom of the fridge in the pull out drawer in this model . There is much more room for fools in the upper portion of the fridge . I wish I had bought this style both times .
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 12, 2025
Hi there. Thank you for sharing your experience with your new refrigerator! We’re so glad to hear that you’re enjoying the pull-out freezer drawer and the extra space in the upper portion of the fridge. It’s always great when an appliance makes organizing and accessing food easier.
We appreciate your loyalty and are thrilled that this model is meeting your needs even better than your previous one. If you have any questions or need tips on getting the most from your refrigerator, our Customer Care team is happy to help at 1-800-374-4432 or via live chat on the Frigidaire Support website.
Best Regards,
Ruth
We appreciate your loyalty and are thrilled that this model is meeting your needs even better than your previous one. If you have any questions or need tips on getting the most from your refrigerator, our Customer Care team is happy to help at 1-800-374-4432 or via live chat on the Frigidaire Support website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Bew Frig
on November 10, 2025
Posted by: Busybody
[This review was collected as part of a promotion.] Great purchase
Written by a customer while visiting frigidaire.com