Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
1
Refrigerator
on July 11, 2026
Posted by: Muserilli
[This review was collected as part of a promotion.] I’ve only had my refrigerator for a week but so far I just love it. It’s nice and shiny and new and it keeps everything perfect temperature .
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 13, 2026
Hi Muserilli!
Thank you for taking the time to rate your Frigidaire refrigerator and for sharing your wonderful feedback. We're delighted to hear that you're loving your new refrigerator and that you're enjoying its beautiful appearance and excellent temperature performance.
We also noticed that your written comments are very positive, but your review reflects a 1-star rating. If this was entered by mistake, you may want to consider updating your rating to 5 stars so it better reflects your experience with your refrigerator.
If you ever need assistance in the future or have any questions, please connect with us through our Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Our representatives are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we'll be happy to assist you in any way we can.
— Patrick
Thank you for taking the time to rate your Frigidaire refrigerator and for sharing your wonderful feedback. We're delighted to hear that you're loving your new refrigerator and that you're enjoying its beautiful appearance and excellent temperature performance.
We also noticed that your written comments are very positive, but your review reflects a 1-star rating. If this was entered by mistake, you may want to consider updating your rating to 5 stars so it better reflects your experience with your refrigerator.
If you ever need assistance in the future or have any questions, please connect with us through our Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Our representatives are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we'll be happy to assist you in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2026
Posted by: Milt D
[This review was collected as part of a promotion.] I love our new appliance from fridgidaire. I am really satisfied with my purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 13, 2026
Good day, Milt D! Thank you for sharing your feedback! We're thrilled to hear that you love your new Frigidaire appliance and that you’re truly satisfied with your purchase.
We appreciate you choosing Frigidaire and taking the time to share your experience. Knowing that your new appliance has met your expectations means a lot to us, and we hope it continues to bring convenience and reliable performance to your home for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and taking the time to share your experience. Knowing that your new appliance has met your expectations means a lot to us, and we hope it continues to bring convenience and reliable performance to your home for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2026
Posted by: PDX R0se
[This review was collected as part of a promotion.] I’m really happy with my new fridge. It fits perfectly in my tight space, and the counter‑depth design makes the whole area feel more open. The interior configuration is great. Everything is easy to reach and well laid out. My favorite feature, though, is the ice maker. The ice cubes are the perfect size, and I love them
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 13, 2026
Hi, PDX R0se! Thank you for sharing your wonderful feedback! We’re delighted to hear that you’re loving your new Frigidaire French-door refrigerator. It’s great to know that the counter-depth design fits perfectly in your space and helps create a more open feel in your kitchen. We’re also happy to hear that the interior layout and ice maker have been standout features for you.
We appreciate you choosing Frigidaire and are glad your new refrigerator is making your daily routine easier and more enjoyable. If you need any further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
We appreciate you choosing Frigidaire and are glad your new refrigerator is making your daily routine easier and more enjoyable. If you need any further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on July 10, 2026
Posted by: lzim
[This review was collected as part of a promotion.] I was limited in choices for fridges because I have a fairly small space for a fridge in my 60's house and I wanted a fridge on top freezer on the bottom with French doors in white. This fridge checked all the boxes at a very reasonable price and it is awesome! I love having the French door fridge on top with the freezer drawer on the bottom. It makes it so
much easier to see everything. This model also has three drawers in the freezer which keeps everything so well organized. The adjustable door compartments are huge.
much easier to see everything. This model also has three drawers in the freezer which keeps everything so well organized. The adjustable door compartments are huge.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 10, 2026
Hi there, valued customer,
Thank you for sharing such a detailed review! We're thrilled to hear that your Frigidaire refrigerator was the perfect fit for your space and checked all the boxes for your needs. It's wonderful to know that you’re enjoying the French door design, bottom freezer drawer, and the added organization from the freezer drawers and adjustable door compartments.
We understand how important it is to have a refrigerator that maximizes storage and accessibility, especially in a smaller space, and we're glad this model is helping make your kitchen more convenient. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for many years to come!
If you have any additional questions or need assistance, please feel free to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to help.
Best regards,
Chris
Thank you for sharing such a detailed review! We're thrilled to hear that your Frigidaire refrigerator was the perfect fit for your space and checked all the boxes for your needs. It's wonderful to know that you’re enjoying the French door design, bottom freezer drawer, and the added organization from the freezer drawers and adjustable door compartments.
We understand how important it is to have a refrigerator that maximizes storage and accessibility, especially in a smaller space, and we're glad this model is helping make your kitchen more convenient. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for many years to come!
If you have any additional questions or need assistance, please feel free to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to help.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great small version refrigerator
on July 10, 2026
Posted by: Sha2218
[This review was collected as part of a promotion.] We have very limited space for a frig at our beach home. This frig was perfect. Lots of space in the upper frig, an ice maker and enough freezer space for our needs.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 10, 2026
Hi there, valued customer,
Thank you for sharing your experience! We're thrilled to hear that your Frigidaire refrigerator was the perfect fit for your beach home and that it provides the storage, ice maker, and freezer space you need while working well within your limited space. We understand the importance of maximizing convenience in every kitchen, and we're glad this refrigerator is meeting your needs. Thank you for choosing Frigidaire, and we hope you continue to enjoy it for many years to come!
If you have any additional questions or need assistance, please feel free to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to help.
Best regards,
Chris
Thank you for sharing your experience! We're thrilled to hear that your Frigidaire refrigerator was the perfect fit for your beach home and that it provides the storage, ice maker, and freezer space you need while working well within your limited space. We understand the importance of maximizing convenience in every kitchen, and we're glad this refrigerator is meeting your needs. Thank you for choosing Frigidaire, and we hope you continue to enjoy it for many years to come!
If you have any additional questions or need assistance, please feel free to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to help.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 10, 2026
Posted by: SJR26
[This review was collected as part of a promotion.] French doors are a little narrow. Items seem to bump frame often when placing or removing items. Understood though, since under 18 cu.ft. Will maybe opt for one door model next time
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear you’re enjoying your appliance and appreciate your thoughts on the French door design.
We understand that door opening width and accessibility are important factors when organizing and moving items in and out of the refrigerator. Your comments are valuable and will be shared with our team as we continue to improve our designs and features.
Thank you for choosing Frigidaire. We hope your refrigerator continues to serve your home well!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand that door opening width and accessibility are important factors when organizing and moving items in and out of the refrigerator. Your comments are valuable and will be shared with our team as we continue to improve our designs and features.
Thank you for choosing Frigidaire. We hope your refrigerator continues to serve your home well!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new refrigerator
on July 10, 2026
Posted by: Yankee clipper
[This review was collected as part of a promotion.] Love the frozen meat drawer and the smaller ice cubes and the French doors.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 14, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear that you’re enjoying your Frigidaire refrigerator, especially the frozen meat drawer, smaller ice cubes, and convenient French door design. It’s great to know these features are making your everyday use more enjoyable and helping your kitchen work better for you.
Thank you for choosing Frigidaire—we hope your refrigerator continues to keep your food fresh and organized for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire—we hope your refrigerator continues to keep your food fresh and organized for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good value
on July 10, 2026
Posted by: Big Rob 22
[This review was collected as part of a promotion.] The fridge checks all the boxes I had. Reasonably quiet. Manageable size. I like the French doors, bottom freezer, and drawers within the freezer for organization.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 14, 2026
Hi there. Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire refrigerator checks all the boxes and fits your needs. It’s great to know you’re enjoying the quiet operation, manageable size, French door design, bottom freezer, and the added organization provided by the freezer drawers.
We appreciate you choosing Frigidaire and hope your new refrigerator continues to provide the convenience and performance you’re looking for for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your new refrigerator continues to provide the convenience and performance you’re looking for for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com