Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Brrrrrrrrr chilling
on August 22, 2026
Posted by: Boscoe T
[This review was collected as part of a promotion.] Awesome refrigerator, compact, led lights, bottom freezer
Great price
Great price
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 26, 2026
Hi, Boscoe T! Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your Frigidaire French-Door Refrigerator and appreciate its compact design, LED lighting, convenient bottom freezer, and great value. We’re so glad it’s a great fit for your home!
If you ever need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re happy to help whenever you need us! —Angel
If you ever need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re happy to help whenever you need us! —Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 22, 2026
Posted by: Sherys
[This review was collected as part of a promotion.] Great
Doesn’t take up too much space
Doesn’t take up too much space
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 25, 2026
Hi Sherys, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Counter-Depth French Door Refrigerator and appreciate that its space-saving design works well for your needs.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on August 22, 2026
Posted by: wolfmax
[This review was collected as part of a promotion.] I love my new Frigidaire. It’s a great design and has plenty of room for what I need!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 25, 2026
Hi wolfmax, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're loving your new Frigidaire Counter-Depth French Door Refrigerator and that you appreciate its great design and spacious storage.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fits a smaller space
on August 22, 2026
Posted by: DRTRN
[This review was collected as part of a promotion.] I love bottom freezer with bar doors. This fit our small space perfectly.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 25, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you love the bottom-freezer and French door design of your new refrigerator.
It’s wonderful to know that the refrigerator fits your smaller space perfectly. We strive to design appliances that provide convenient features while making the most of available kitchen space, and we’re happy that this model is such a great fit for your home.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s wonderful to know that the refrigerator fits your smaller space perfectly. We strive to design appliances that provide convenient features while making the most of available kitchen space, and we’re happy that this model is such a great fit for your home.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very satisfied
on August 21, 2026
Posted by: Wich
[This review was collected as part of a promotion.] I am very satisfied with my new refrigerator. It is very spacious for its size. Very well lit. The temperature is easy to control. The ice maker makes ice faster than my previous refrigerators.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 24, 2026
Hi, Wich! Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re very satisfied with your new Frigidaire refrigerator. It’s great to know that you’re enjoying the spacious interior, bright lighting, easy temperature controls, and fast ice-making performance. We truly appreciate you choosing Frigidaire and hope your new refrigerator continues to make your everyday life a little easier!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
So happy with a French door fridge!
on August 21, 2026
Posted by: MauraMac
[This review was collected as part of a promotion.] I love the French door look and having the freezer at the bottom! The door shelves have lots of storage space and the shelf space holds everything I need. So happy to have upgraded my fridge.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 24, 2026
Hi, MauraMac! Thank you for sharing your experience with your new Frigidaire French-door refrigerator! We’re so happy to hear that you’re loving the French-door design, convenient bottom freezer, and spacious door storage. It’s wonderful to know that the shelf space is meeting your needs and that you’re enjoying your upgrade. We truly appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help make sure you continue enjoying your new refrigerator. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help make sure you continue enjoying your new refrigerator. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our kitchen
on August 21, 2026
Posted by: KatherineMichael
[This review was collected as part of a promotion.] It is very spacious! Well designed! Love the ice maker and tray, it does not take up room. Matches our cabinets perfectly! We are very satisfied with it.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 25, 2026
Hi, KatherineMichael! Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re very satisfied with your Frigidaire French-door refrigerator. It’s great to know you’re enjoying the spacious, well-designed interior and the convenient ice maker and tray that maximize your storage space. We’re also glad to hear that the refrigerator complements your cabinets perfectly!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we’ll be happy to assist. —Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we’ll be happy to assist. —Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
Documentation on use and care does not include the use of the control panel
on August 21, 2026
Posted by: Kuiyau
[This review was collected as part of a promotion.] Documentation that comes with the refrigerator on use and care does not include the use of the control panel . The omission is intentional. Without proper instructions, a simple operation like setting the refrigerator and freezer temperature impossible.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 24, 2026
Hi Kuiyau, we’re sorry to hear about the difficulty you’ve had with the refrigerator’s control panel. We understand how frustrating it is when the documentation doesn’t provide the information you need to perform something as basic as setting the refrigerator and freezer temperatures.
Clear, accessible instructions are important, and we appreciate you bringing this omission to our attention. Your feedback regarding the use-and-care documentation and control panel instructions is valuable and will be shared with the appropriate team.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Clear, accessible instructions are important, and we appreciate you bringing this omission to our attention. Your feedback regarding the use-and-care documentation and control panel instructions is valuable and will be shared with the appropriate team.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com