Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(892 Reviews)
Rating breakdown 892 reviews
5 Stars
559
4 Stars
269
3 Stars
42
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
814 out of
865)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great fridge so far, I only got it delivered on Friday.
on August 1, 2026
Posted by: CS2026
I do like the fridge and its great sized freezer that has 3 pull out drawers that are super convenient. I'm missing my butter/ deli drawer though from the fridge which I wished Frigidaire would have added. However, i appreciate that they made a fridge that's not the standard 70" height.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 5, 2026
Hi CS2026, thank you for taking the time to share your feedback! We're delighted to hear that you're enjoying your Frigidaire Counter-Depth French Door Refrigerator so far. It's great to know that you appreciate the convenient three pull-out freezer drawers, the spacious freezer design, and the counter-depth height that fits your space needs.
We also appreciate your comments regarding the missing butter/deli drawer. Your feedback about storage preferences and organization features is valuable and will be shared with our product team as we continue to improve our designs.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We also appreciate your comments regarding the missing butter/deli drawer. Your feedback about storage preferences and organization features is valuable and will be shared with our product team as we continue to improve our designs.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect fit!
on July 31, 2026
Posted by: Chll
Had to replace my old fridge, loving my new Frigidaire. Had lots of options and found the perfect fit for my quirky kitchen. It looks great and is staying fingerprint free . Love the organization and ease of adjusting the shelving to fit my needs. Almost a blessing in disguise!
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 4, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you are loving your new refrigerator and that you found the perfect fit for your unique kitchen.
It's great to know that you are enjoying the fingerprint-resistant finish, flexible shelving, and thoughtful organization that make it easy to customize the interior to suit your needs. We're pleased that your new refrigerator has turned an unexpected replacement into such a positive experience.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance, convenience, and style for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's great to know that you are enjoying the fingerprint-resistant finish, flexible shelving, and thoughtful organization that make it easy to customize the interior to suit your needs. We're pleased that your new refrigerator has turned an unexpected replacement into such a positive experience.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance, convenience, and style for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good fridge
on July 30, 2026
Posted by: Fran1
Hi, We like the fridge. However, we are disappointed that there is no light in the freezer.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 3, 2026
Thank you for taking the time to share your feedback! We are pleased to hear that you like your refrigerator and appreciate you sharing your experience with us.
We understand that having a light in the freezer can be a valuable convenience, especially when trying to locate items quickly. We appreciate your feedback regarding this feature and will share your comments with the appropriate teams as we continue to improve our appliance designs and features.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We understand that having a light in the freezer can be a valuable convenience, especially when trying to locate items quickly. We appreciate your feedback regarding this feature and will share your comments with the appropriate teams as we continue to improve our appliance designs and features.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
excellent
on July 30, 2026
Posted by: reno123
we had a hard time finding a fridge that would fit and this one sure does we love it and so happy we found it
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that your Frigidaire refrigerator was the perfect fit for your space and that you’re so happy with your purchase.
Finding the right appliance can make all the difference, and we’re glad our refrigerator is meeting your needs. Thank you for choosing Frigidaire, and we hope you continue to enjoy it for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Finding the right appliance can make all the difference, and we’re glad our refrigerator is meeting your needs. Thank you for choosing Frigidaire, and we hope you continue to enjoy it for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
New frigo
on July 28, 2026
Posted by: Carter50
Good, Nice looking, enough space! Frozen cabinet is good for 2pers.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 3, 2026
Hi Carter50, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your new Frigidaire Counter-Depth French Door Refrigerator. It's great to know that you like its appearance, find it offers enough storage space, and that the freezer compartment meets your needs for a two-person household.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Everything is Visible
on July 26, 2026
Posted by: LadyK
I love that I can see in all the drawers and shelves, including the freezer section
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, July 27, 2026
Hello, ladyK. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you require any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to help. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Great
on July 25, 2026
Posted by: Steph4931
I bought this recently and I’m happy except for the lower part the handle is loose and is not steady like the top. I contacted the company. Waiting for a replacement part. Hope this fix the problem.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 27, 2026
Hi Steph4931, thank you for taking the time to share your feedback. We're glad to hear that you're happy with your new Frigidaire refrigerator. We're sorry to learn about the loose lower handle, but we're pleased to hear that you've already contacted us and are awaiting a replacement part. We hope this resolves the issue quickly so you can fully enjoy your refrigerator.
If you have any additional questions or need further assistance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
If you have any additional questions or need further assistance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good value
on July 24, 2026
Posted by: Zenbroker
We are happy with the design and function of our new fridge.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, July 24, 2026
Hello Zenbroker!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you're happy with both the design and functionality of your new refrigerator.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your refrigerator continues to provide reliable performance and convenience for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you're happy with both the design and functionality of your new refrigerator.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your refrigerator continues to provide reliable performance and convenience for many years to come! ~Sam
Written by a customer while visiting frigidaire.ca