Customer reviews from frigidaire.ca
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
511
4 Stars
252
3 Stars
37
2 Stars
8
1 Star
12
94%of customers recommend this product.
(
753 out of
798)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect solution - attractive, space efficient, and more usable space than our last larger fridge.
on January 3, 2025
Posted by: Devlins
We replaced a larger fridge in our kitchen that did not really fit. This Fridge has been easy to install, and has more room inside than our last, it has been a very good investment. Great value for the price
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Pretty disappointed
on January 5, 2025
Posted by: Whitney428
I was so excited to get this fridge. But it hasn’t been great. The French doors are really clunky. The whole thing shakes when you close them. The inside isn’t very well laid out. The freezer doors are drawers which also clunk closed. There isn’t a ton of space for ice trays in the freezer. The
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 7, 2025
Hi valued customer,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
We also recommend reaching out to the installer to have the unit be check if all the parts are installed properly. If you will need help in the future, feel free to reach out us here by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
We also recommend reaching out to the installer to have the unit be check if all the parts are installed properly. If you will need help in the future, feel free to reach out us here by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good fridge
on January 28, 2025
Posted by: Lou8
This is a good fridge, it looks sleek, works well and the light is nice inside.
But there is no light in the freezer and sometimes the middle magnet that should open all the way when you open the doors sometimes don’t open all the way so when you close it bumps abruptly and you have to manually place it back. It’s annoying.
But there is no light in the freezer and sometimes the middle magnet that should open all the way when you open the doors sometimes don’t open all the way so when you close it bumps abruptly and you have to manually place it back. It’s annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Excellent for counter depth and limited width!
on January 6, 2022
Posted by: Otis
The self closing door feature stops the door about 5 inches away then if you push slightly on the door it will close on it's own from there. The flipper mullion will occasionally hit the adjacent door when closing if you don't flip it back a bit further manually. The compressor has a loud cycle that runs for a short time a few times a day. Nice looking unit, easy to access, great interior lighting, practical shelf location adjustments to suit our needs, big milk jug shelves on the door are great although it's a bit tricky to get them into the lower middle position, dual crispers are easy to access, the multiple freezer drawers make it easy to manage the contents, ice maker is handy. I haven't stopped and gave it a hug yet. Overall great product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
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on March 23, 2024
Posted by: Franco
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I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice product.
on February 11, 2022
Posted by: BBDB
We love this fridge, just the right size for a senior couple. Works well, simple to adjust. Unfortunately noticed a small flaw on left door, rippling in material. Reordered, similar flaw in same area. Decided to keep the fridge and live with it. Check your purchase carefully.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Dissatisfied
on February 15, 2022
Posted by: Jimbo
Fridge was defective at delivery and has been repaired not replaced it is a very noisy unit I would not recommend this unit especially because of how noisy it is
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, February 17, 2022
Thank you for taking the time to share your experience with us, Jimbo.
We're sorry to hear that the refrigerator is noisier than you expected. We'd like to get a little bit more insight on your concerns. Please be on the lookout for an email from us to discuss further. ~Courtney
We're sorry to hear that the refrigerator is noisier than you expected. We'd like to get a little bit more insight on your concerns. Please be on the lookout for an email from us to discuss further. ~Courtney
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Crap!
on September 15, 2022
Posted by: lmojo
Bought one April/22. Had to return and had to get another. Should have bought something else at this point. Four months later, freezer not working and leaking coolant. I have been without a fridge now for 3 weeks and living out of a cooler. Parts on back order and no ETA. I want my money back! No stars if I could!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ciara, Online Outreach Specialist , September 19, 2022
Lmojo, we are disheartened to hear this has been your experience with your refrigerator and thank you for bringing it to our attention.
Please know this is not the effortless experience we aim for, and we would like to gather more details from you to see how we can help.
At your convenience, please connect with us at 1-800-265-8352 Monday-Friday, 8:30am-8pm EST, and we our experts will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
Please know this is not the effortless experience we aim for, and we would like to gather more details from you to see how we can help.
At your convenience, please connect with us at 1-800-265-8352 Monday-Friday, 8:30am-8pm EST, and we our experts will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting frigidaire.ca