Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,426 Reviews)
Rating breakdown 7,426 reviews
5 Stars
5,635
4 Stars
1,500
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Well designed.
on August 4, 2026
Posted by: Robos
[This review was collected as part of a promotion.] The feature that I am especially pleased with is storage design in the freezer section
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 5, 2026
Hi Robos, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Counter-Depth French Door Refrigerator. It's great to know that you're especially pleased with the thoughtful storage design in the freezer section and that it meets your needs.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 4, 2026
Posted by: MsAanya
[This review was collected as part of a promotion.] Our new refrigerator seems fine.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 7, 2026
Hello, MsAanya! Thank you for taking the time to share your feedback! We're glad to hear your new Frigidaire refrigerator is serving you well so far. We appreciate you choosing Frigidaire and hope it continues to meet your expectations for years to come. If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 4, 2026
Posted by: Tina596
[This review was collected as part of a promotion.] I really like the compartments in the freezer. They help me keep my food organized. I also like that there are some shelves on door in refrigerator that can hold gallon containers.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 5, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re enjoying your new refrigerator. It’s great to know that the freezer compartments are helping you keep your food organized and that the door shelves are spacious enough to hold gallon-sized containers.
We’re delighted that these storage features are making your refrigerator more convenient and functional for your everyday needs. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
We’re delighted that these storage features are making your refrigerator more convenient and functional for your everyday needs. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on August 4, 2026
Posted by: Frigidaire French
[This review was collected as part of a promotion.] We love our new refrigerator! So far so good. The ice maker works great, the cubes are cute. It's easy to adjust and keeps food cold and fresh.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 4, 2026
Dear Valued Customer!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you love your new refrigerator and that it's keeping your food cold and fresh. It's also great to know that the ice maker is working well and that you're enjoying the ice cubes and the ease of adjusting the settings.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your refrigerator continues to provide reliable performance and convenience for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you love your new refrigerator and that it's keeping your food cold and fresh. It's also great to know that the ice maker is working well and that you're enjoying the ice cubes and the ease of adjusting the settings.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your refrigerator continues to provide reliable performance and convenience for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Steller Look and Value!
on August 4, 2026
Posted by: RichardB99
[This review was collected as part of a promotion.] I live in a small condo, but wanted an up to date look with stainless and french doors. This product was an amazing fit for my kitchen and looks terrific! It fit the space like a glove and provides me much more usable space than my old top freezer model ever did. Thank you for still building a great product at an affordable price point. It's available at all major retailers and gets great reviews from Consumer Reports as a BEST BUY! (Reliability & Price)
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 7, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new refrigerator was such a great fit for your condo and that you’re loving its stainless-steel finish and French-door design.
It’s fantastic to know that it fits your kitchen so well while providing significantly more usable storage space than your previous refrigerator. We’re also glad that you feel it offers great quality and value at an affordable price.
Thank you again for your kind words and recommendation. We hope your refrigerator continues to provide reliable performance, convenience, and style for many years to come! - Maria
It’s fantastic to know that it fits your kitchen so well while providing significantly more usable storage space than your previous refrigerator. We’re also glad that you feel it offers great quality and value at an affordable price.
Thank you again for your kind words and recommendation. We hope your refrigerator continues to provide reliable performance, convenience, and style for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 4, 2026
Posted by: Dannabelt
[This review was collected as part of a promotion.] Delighted with this fridge!!! Much better laid out and holds more than the larger model Samsung that I had. It keeps an even temperature, never lets me run out of ice cubes and is easier to clean!!! Good job Frigidaire!!!
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 4, 2026
Hi, Dannabelt! Thank you for your fantastic review! We're thrilled to hear you're delighted with your new Frigidaire refrigerator. It's wonderful to know you're enjoying the spacious layout, consistent cooling, reliable ice production, and easy-to-clean design. Hearing that it has exceeded your expectations means a great deal to us. Thank you for choosing Frigidaire! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
5 Stars
on August 4, 2026
Posted by: Rae354
[This review was collected as part of a promotion.] Very happy with this fridge. This was the only brand that would fit my space. The compartments this fridge has and how much room there is exceeds my expectations especially at this price point.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 5, 2026
Hi there, Rae354! Thank you for sharing your 5-star feedback! We’re delighted to hear that you’re very happy with your Frigidaire refrigerator. It’s wonderful to know that the size, compartments, and overall storage capacity exceeded your expectations while fitting perfectly into your space.
We appreciate you choosing Frigidaire and taking the time to share your experience. We hope your new refrigerator continues to provide the convenience and performance you’re looking for for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you choosing Frigidaire and taking the time to share your experience. We hope your new refrigerator continues to provide the convenience and performance you’re looking for for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very nice refrigerator
on August 3, 2026
Posted by: MgPax
[This review was collected as part of a promotion.] The refrigerator is very nice. The finger print resistant coating is effective. It's nice to see everything you have when you open both doors. It's very convenient for tight spaces because the back doesn't need to be too far from the wall. I just wish the ice maker inside worked a little faster because we had to buy ice cube trays to keep up with how much ice we use. Which takes up some of the room that we would have otherwise used for Frozen stuff.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 7, 2026
Hi there, MgPax! Thank you for sharing your detailed feedback with us! We’re happy to hear that you’re enjoying your Frigidaire refrigerator, especially the fingerprint-resistant finish, the visibility provided by the French door design, and the space-saving convenience for your kitchen layout.
We appreciate your comments regarding the ice maker performance. Feedback like yours is valuable and helps us understand how we can continue improving our products and features to better meet our customers’ needs.
We’re glad your refrigerator is working well overall, and we hope it continues to provide convenience and reliable performance for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate your comments regarding the ice maker performance. Feedback like yours is valuable and helps us understand how we can continue improving our products and features to better meet our customers’ needs.
We’re glad your refrigerator is working well overall, and we hope it continues to provide convenience and reliable performance for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com