Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New fridge
on September 20, 2026
Posted by: Homeowner9
[This review was collected as part of a promotion.] With limited space this refrigerator fits perfectly.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 22, 2026
Hi Homeowner9, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire counter-depth French door refrigerator fits perfectly in your space. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on September 20, 2026
Posted by: MarfromQtown
[This review was collected as part of a promotion.] The French doors have ruined me, I don’t any other kind of fridge for the rest of my life. 🙂 Easy access and it looks really good in my kitchen.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 22, 2026
Hi MarfromQtown,
We’re so happy to hear you’re loving your new Frigidaire French door refrigerator! It’s wonderful to know the easy access and stylish design have made such a great impression in your kitchen. Thank you for choosing Frigidaire, and we hope you continue enjoying your new fridge for years to come! 🙂
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
We’re so happy to hear you’re loving your new Frigidaire French door refrigerator! It’s wonderful to know the easy access and stylish design have made such a great impression in your kitchen. Thank you for choosing Frigidaire, and we hope you continue enjoying your new fridge for years to come! 🙂
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
great so far
on September 20, 2026
Posted by: Hannahdiana
[This review was collected as part of a promotion.] This fridge is a bit smaller than the average fridge, however, I had a small space that could not accommodate a larger one. So far, happy with the fridge. Wish there was a light in the freezer.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 22, 2026
Hi Hannahdiana,
We’re glad to hear you’re happy with your new Frigidaire refrigerator! It’s great to know the compact design is a good fit for your space while still meeting your needs. We also appreciate your feedback about the freezer lighting, as suggestions like this are valuable to us. Thank you for choosing Frigidaire, and we hope you continue enjoying your refrigerator!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
We’re glad to hear you’re happy with your new Frigidaire refrigerator! It’s great to know the compact design is a good fit for your space while still meeting your needs. We also appreciate your feedback about the freezer lighting, as suggestions like this are valuable to us. Thank you for choosing Frigidaire, and we hope you continue enjoying your refrigerator!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on September 19, 2026
Posted by: 2chee
[This review was collected as part of a promotion.] I bought one in April to put as an extra fridge in my laundry room. I loved it so much that I bought another one for my kitchen. I now own 2. Best thing ever.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 22, 2026
Hi, 2chee! Thank you for sharing your experience! We're thrilled to hear how much you love your Frigidaire French-door refrigerator. It's especially rewarding to know that after purchasing one for your laundry room, you were so pleased with its performance and features that you came back for a second one for your kitchen. That's one of the highest compliments we can receive! We're delighted that both refrigerators are working great and meeting your needs.
If you ever need assistance or have any questions, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Thank you for choosing Frigidaire twice and for being such a valued member of the Frigidaire family! -Angel
If you ever need assistance or have any questions, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Thank you for choosing Frigidaire twice and for being such a valued member of the Frigidaire family! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
My second one!
on September 19, 2026
Posted by: Rlooidig
[This review was collected as part of a promotion.] I love this refrigerator. The double doors on the top. The icemaker in the bottom of freezer drawer are amazing. The LED lights allow me to see my food and all the drawers are clear so I can see inside them. My food stays so fresh I am waiting to buy a third one.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 22, 2026
Hi Rlooidig, thank you for sharing your wonderful feedback! We are thrilled to hear how much you love your refrigerator and that this is your second one. It's great to know that the French doors, bottom-freezer ice maker, and bright LED lighting have made such a positive difference in your daily experience.
We're especially pleased that the clear drawers and excellent food preservation are helping you keep everything organized and fresh. Hearing that you're already thinking about purchasing a third one is truly the highest compliment we could receive!
Thank you for choosing Frigidaire and for being such a loyal customer. We appreciate your continued trust in our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We're especially pleased that the clear drawers and excellent food preservation are helping you keep everything organized and fresh. Hearing that you're already thinking about purchasing a third one is truly the highest compliment we could receive!
Thank you for choosing Frigidaire and for being such a loyal customer. We appreciate your continued trust in our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new refrigerator
on September 18, 2026
Posted by: Herb70
[This review was collected as part of a promotion.] I've only had the refrigerator for 2 weeks so it's too early to give a review
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 21, 2026
Thank you for taking the time to share your feedback. We understand that after only two weeks of ownership, it can be too soon to provide a full review of your new refrigerator.
We appreciate you taking the time to share your initial experience and hope your new appliance continues to perform well as you become more familiar with it. We look forward to hearing how it serves you over time.
Thank you for choosing this appliance. We truly appreciate your support and hope you continue to enjoy your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We appreciate you taking the time to share your initial experience and hope your new appliance continues to perform well as you become more familiar with it. We look forward to hearing how it serves you over time.
Thank you for choosing this appliance. We truly appreciate your support and hope you continue to enjoy your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door refrigerator
on September 18, 2026
Posted by: Perkeba
[This review was collected as part of a promotion.] Easy to set up. Temperature controls are easy to use. Adjustable shelving allows customization. Water connection easy to do and ice maker is working well so far. Only small gripe is the blue shipping tape that holds drawers in place did not come off cleanly and adhesive took some work to remove.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 21, 2026
Hi Perkeba, thank you for taking the time to share your feedback! We’re glad to hear that your Frigidaire French door refrigerator was easy to set up and that you’re enjoying the easy-to-use temperature controls, adjustable shelving, convenient water connection, and well-functioning ice maker. We also appreciate your feedback about the shipping tape and adhesive residue.
For any questions or assistance with your refrigerator, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 18, 2026
Posted by: jack2514
[This review was collected as part of a promotion.] We love our new refrigerator. Wasn't happy that we had to buy a new one but sometimes life throws us a curve. Old one was failing.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 21, 2026
Hi jack2514!
Thank you for sharing your experience! We’re so glad to hear that you’re loving your new Frigidaire refrigerator. We understand that an unexpected appliance replacement isn’t always planned, so we’re happy to know your new refrigerator has made the transition a little easier.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience! We’re so glad to hear that you’re loving your new Frigidaire refrigerator. We understand that an unexpected appliance replacement isn’t always planned, so we’re happy to know your new refrigerator has made the transition a little easier.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com