Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great fridge!
on September 25, 2025
Posted by: JTSF
[This review was collected as part of a promotion.] Fits well in our small condo’s kitchen, yet still gives us plenty of storage space.
Love how it looks, and it’s whisper quiet.
Good value for its price point.
Love how it looks, and it’s whisper quiet.
Good value for its price point.
Written by a customer while visiting frigidaire.com
Customer Rating
3
It’s okay
on September 25, 2025
Posted by: Suzi406
[This review was collected as part of a promotion.] It’s a fridge. That’s it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 26, 2025
Thank you for sharing your feedback with us. We’re sorry to hear that your refrigerator has not gone beyond meeting just the basics of your expectations. We want every customer to feel confident and satisfied with their appliance, and we’d like the chance to learn more about your experience. To better understand your concerns and ensure your refrigerator is performing as it should, we encourage you to connect with our support team. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 25, 2025
Posted by: Susansea
[This review was collected as part of a promotion.] I love my new Frigidaire! It is the first time I have had a French Door Refrigerator with bottom freezer!
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Frigidaire
on September 25, 2025
Posted by: Violetc
[This review was collected as part of a promotion.] Love the configuration of the freezer. I make my dogs food and have always had a problem finding the perfect spot but the top smaller drawer is perfect.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 26, 2025
Thank you for sharing your feedback! We’re glad to hear that you love the configuration of your freezer and that the top smaller drawer works perfectly for storing your dogs’ food. If you need any assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Thoughts on new refrigerator
on September 25, 2025
Posted by: Maur Corrigan McCurdy
[This review was collected as part of a promotion.] I like this refrigerator as it is nice and cold and very compact. I like the ice cubes but there is ice building up on the back wall which is strange
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 26, 2025
Thanks for sharing your experience! I’m glad to hear you like how cold and compact your refrigerator is, and that you’re enjoying the ice cubes. The ice buildup on the back wall can be frustrating — it might be related to humidity or door seals. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 25, 2025
Posted by: minejasper
[This review was collected as part of a promotion.] It's a great refrigerator for a single or a couple the perfect size. The only thing that I found so far was that you can't open the crisper drawer on the right side unless you open both doors, kinda bad with the French door refrigerator the whole idea of buying the French door refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 26, 2025
Thanks for sharing your thoughts, jasper! It sounds like the size is just right for you, which is great. I understand your frustration with needing to open both doors to access the crisper drawer—that can definitely be inconvenient, especially with a French door design. Your feedback is valuable and helps us improve future models. If you have any questions or want tips on getting the most from your fridge, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy new fridge
on September 25, 2025
Posted by: Frendog
[This review was collected as part of a promotion.] Previous fridge by Samsung gave me years of trouble. Looking forward to have working fridge I don’t think about.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 26, 2025
Thank you for sharing your experience with us! We’re so glad you chose our brand and are looking forward to the dependability of your new refrigerator. Our goal is to provide appliances that make life easier, so it’s wonderful to know that peace of mind is what you’re expecting with this unit. If you ever have any questions or need assistance down the road, please know we’re always here to help. You can connect with us anytime through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 24, 2025
Posted by: Shell4428
[This review was collected as part of a promotion.] I like my new refrigerator/freezer. In actual use, it’s smaller than I thought, but I’m making it work.
I wish it had a small lunch meat-cheese drawer and it really needs a light in the freezer!
I wish it had a small lunch meat-cheese drawer and it really needs a light in the freezer!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 26, 2025
Thank you for sharing your feedback about your new refrigerator/freezer, Shell4428. We’re glad to hear you like it and are making it work for your needs. We appreciate your suggestions regarding a small lunch meat and cheese drawer, as well as adding a light in the freezer. Your input helps us continue improving our products. If you have any additional comments, questions, or concerns, please don’t hesitate to connect with us via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com