Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Nice
on July 13, 2026
Posted by: LAJ 2
[This review was collected as part of a promotion.] Fit in the small space that I have. Overall I like it. Miss a cheese drawer.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 13, 2026
Hello LAJ 2!
Thank you for taking the time to share your feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We're delighted to hear that your new refrigerator fits perfectly in your space and that you're enjoying it overall. We also appreciate your suggestion about adding a dedicated cheese drawer. Feedback like yours is valuable and helps us improve our products and better meet our customers' needs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope your refrigerator continues to provide reliable performance and convenience for many years to come. Welcome to the Frigidaire family! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We're delighted to hear that your new refrigerator fits perfectly in your space and that you're enjoying it overall. We also appreciate your suggestion about adding a dedicated cheese drawer. Feedback like yours is valuable and helps us improve our products and better meet our customers' needs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope your refrigerator continues to provide reliable performance and convenience for many years to come. Welcome to the Frigidaire family! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit!
on July 13, 2026
Posted by: Chilli Willi
Ideal fit for the space and provides a generous amount of storage. I 💙 the ice generated by the ice maker located in the freezer compartment. Even guests have commented on the ice cubes 🧊!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2026
Hi there. Thank you for sharing your experience! We're delighted to hear your Frigidaire refrigerator is the perfect fit for your space and that you're enjoying the generous storage capacity. It's wonderful to know the ice maker and the quality of the ice cubes have impressed both you and your guests. We appreciate you choosing Frigidaire and hope you continue enjoying your refrigerator for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2026
Posted by: G Trac
[This review was collected as part of a promotion.] Needed a reliable, functional fridge for a 35" opening. Great choice on the Frigidaire!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 14, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear your Frigidaire refrigerator has been a great choice for your 35" opening and is providing the reliable performance and functionality you were looking for. It's wonderful to know it's fitting your space perfectly and meeting your needs. If you ever have any questions or need assistance with your refrigerator, please reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
My New Frigidaire
on July 12, 2026
Posted by: eschauer
[This review was collected as part of a promotion.] I like my new Frigidaire Refrigerator very much. I only wish I realized how inconvenient it is to have to open 2 drawers to get to the ice tray. Otherwise I am happy with it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 14, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator.
It’s wonderful to know that you are happy with your purchase overall. We also appreciate your comments regarding the ice tray location and the need to open two drawers to access it. Customer feedback like yours is invaluable, as it helps us better understand how our products are used every day and identify opportunities for future design improvements. We will be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your new refrigerator is meeting your needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you are happy with your purchase overall. We also appreciate your comments regarding the ice tray location and the need to open two drawers to access it. Customer feedback like yours is invaluable, as it helps us better understand how our products are used every day and identify opportunities for future design improvements. We will be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your new refrigerator is meeting your needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Compact simplicity
on July 12, 2026
Posted by: Hollyk
[This review was collected as part of a promotion.] So far it has been great, I live in a condo so space is limited. This was the biggest fridge I could find that had some of my criteria that I could afford. I like to meal prep, so I wish I could of had a bigger fridge an freezer. But for me i like the extra bottom drawer in the freezer to help organize it. It looks great and functions for most of what i need it for. When space is limited you have to go with size and that is my only issue.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 13, 2026
Hi, Hollyk! Thank you for sharing your experience! We're glad to hear your refrigerator has been a great fit for your condo and that you're enjoying its appearance, functionality, and the extra freezer drawer for organization. We also appreciate your feedback about the storage capacity. Insights like yours help us continue improving our products, and we're happy to know it meets most of your needs while fitting your space.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome fridge
on July 11, 2026
Posted by: Lu64
[This review was collected as part of a promotion.] This fridge replaced a 12 year old Samsung. I love the lighting, filter, and crisper drawers on this new Frigidaire! Zero complaints, zero regrets. I highly recommend it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 13, 2026
Hi Lu64!
Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you’re loving your new Frigidaire refrigerator and its features, including the lighting, filter, and crisper drawers.
We truly appreciate your recommendation and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you’re loving your new Frigidaire refrigerator and its features, including the lighting, filter, and crisper drawers.
We truly appreciate your recommendation and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on July 11, 2026
Posted by: Liz1987
[This review was collected as part of a promotion.] I was worried it would be too small since it was quite a bit smaller than my last fridge. While it is smaller, I can still fit everything I need for my family of 3.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 13, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new refrigerator has been a great fit for your household.
It’s fantastic to know that although it is smaller than your previous refrigerator, it still provides enough space for everything your family of three needs. We strive to design appliances that maximize storage and organization, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that although it is smaller than your previous refrigerator, it still provides enough space for everything your family of three needs. We strive to design appliances that maximize storage and organization, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's just...ok.
on July 11, 2026
Posted by: Jury23
[This review was collected as part of a promotion.] I guess it's my fault as I ordered the refrigerator online with only it's size in mind as I have limited space. It does what a refrigerator should do but I was unaware of the limited shelving space, set up and quality of material used for its shelves. I am also disappointed that the bottom freezer has no lighting.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 13, 2026
Thank you for taking the time to share your feedback. We appreciate you choosing Frigidaire for your new refrigerator.
We’re glad to hear that your refrigerator is performing its primary function well and fits the space you needed. We also appreciate your honest comments regarding the shelving configuration, shelf materials, and the lack of lighting in the freezer compartment. Customer feedback like yours is invaluable, as it helps us better understand which features and design improvements are most important to our owners. We will be sure to share your comments with the appropriate teams for future consideration.
Thank you for choosing Frigidaire. We truly appreciate your feedback and the opportunity to learn from your experience. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We’re glad to hear that your refrigerator is performing its primary function well and fits the space you needed. We also appreciate your honest comments regarding the shelving configuration, shelf materials, and the lack of lighting in the freezer compartment. Customer feedback like yours is invaluable, as it helps us better understand which features and design improvements are most important to our owners. We will be sure to share your comments with the appropriate teams for future consideration.
Thank you for choosing Frigidaire. We truly appreciate your feedback and the opportunity to learn from your experience. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com