Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
New Fridge
on October 11, 2025
Posted by: CoolG
[This review was collected as part of a promotion.] First time with this brand and first time with a bottom freezer. Still getting used to the french doors for refrigerator, I need to find the best placement for products I use often so I don't open both. The crisper drawers are a little small, and I like to eat a lot of fruit and veggies. I have been keeping my overflow on that bottom shelf above the crisper. Freezer gets really cold on the recommended temp, if you you are not packing it, you may need to adjust the temp.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 10, 2025
Posted by: Ron245
[This review was collected as part of a promotion.] I like that this is a bit smaller on the outside but roomier on the inside over my previous Samsung. I am disapointed that there is no light in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 10, 2025
Posted by: Jody Brammer
[This review was collected as part of a promotion.] Interiors just adequate I wish it had more than two drawers other than that the refrigerator is fine
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on October 10, 2025
Posted by: Jessie M
[This review was collected as part of a promotion.] We're really happy to move from Samsung to Frigidaire. It took a while to get our unit because of the specifications but we're glad it's here. No cheese drawer but I can live with that.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Purchase this Year!
on October 10, 2025
Posted by: KElizabeth73
[This review was collected as part of a promotion.] Surprisingly spacious and well-designed interior. The extra drawer in the freezer is useful. Runs quietly. Definitely appreciate the fingerprint-free exterior. Well done, Frigidaire!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 13, 2025
Thank you for your wonderful feedback! We’re glad to hear that you’re enjoying the spacious and well-designed interior of your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
It’s great to know the extra freezer drawer and fingerprint-resistant exterior are making a difference in your daily use. We appreciate your kind words and your choice of Frigidaire! If you ever need any assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
It’s great to know the extra freezer drawer and fingerprint-resistant exterior are making a difference in your daily use. We appreciate your kind words and your choice of Frigidaire! If you ever need any assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on October 10, 2025
Posted by: JCGray
[This review was collected as part of a promotion.] We love our new refrigerator. Perfect size, love the freezer on the bottom.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 13, 2025
Hi there. We’re thrilled to hear that you’re loving your new refrigerator! It’s great to know the size is just right and that the bottom freezer design is working perfectly for you — it really makes accessing everyday items so convenient.
Thank you for choosing Frigidaire! If you ever have any questions or need assistance, our Customer Care Team is always happy to help at 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST, or through Live Chat at www.frigidaire.com.
Best Regards,
Ruth
Thank you for choosing Frigidaire! If you ever have any questions or need assistance, our Customer Care Team is always happy to help at 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST, or through Live Chat at www.frigidaire.com.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love This Refrigerator
on October 9, 2025
Posted by: glojean2
[This review was collected as part of a promotion.] I think I looked at hundreds of refrigerators to find one I liked that would fit into our limited height place. This is considerably smaller (about 4 cuft) than our last one, but seems so much more spacious. It's quiet, well lit, seems so spacious, makes great ice, and doesn't seem to show fingerprints (but we are two people w/no kids). We've had it for about 6 weeks and so far have no complaints. I highly recommend this model.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 10, 2025
Hello glojean2!
Thank you so much for the 5-star rating and for sharing your wonderful experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re thrilled to hear it fits your space perfectly and that you’re enjoying its quiet performance, bright interior, and great ice-making. It’s great to know it feels roomy and looks great too! We truly appreciate your recommendation and are glad it’s been a perfect addition to your home. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you so much for the 5-star rating and for sharing your wonderful experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re thrilled to hear it fits your space perfectly and that you’re enjoying its quiet performance, bright interior, and great ice-making. It’s great to know it feels roomy and looks great too! We truly appreciate your recommendation and are glad it’s been a perfect addition to your home. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looking good
on October 8, 2025
Posted by: Relayer
[This review was collected as part of a promotion.] Have only had our Frigidaire a few weeks but it’s working well so far. It looks sharp and runs fairly quiet. I love the French doors and shelf spaces is nicely laid out compared to our last fridge.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 8, 2025
Hello Relayer!
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re delighted to hear that you’re enjoying the sleek design, quiet performance, and well-organized interior layout. It’s wonderful to know your new refrigerator is meeting your expectations so far. We truly appreciate you choosing Frigidaire and hope it continues to serve your home well for years to come.
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST, and we’ll be glad to help. ~ Sam
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re delighted to hear that you’re enjoying the sleek design, quiet performance, and well-organized interior layout. It’s wonderful to know your new refrigerator is meeting your expectations so far. We truly appreciate you choosing Frigidaire and hope it continues to serve your home well for years to come.
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST, and we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com