Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Keeping the foodstuffs cold!
on October 14, 2025
Posted by: odough
[This review was collected as part of a promotion.] I needed a unique size and shape due to restrictions on the space and this fit the bill. It keeps stuff cold and fits! Even though it's a smaller unit, I'm happy with how it does what it does!
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 14, 2025
Hello Odough!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV)! We’re delighted to hear it fits perfectly in your space and keeps your food cold. It’s great to know that even as a smaller unit, it’s meeting your needs and making you happy!
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV)! We’re delighted to hear it fits perfectly in your space and keeps your food cold. It’s great to know that even as a smaller unit, it’s meeting your needs and making you happy!
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 14, 2025
Posted by: BJJ25
The fridge is brand new so functioning well. I knew on purchasing it it has "few bells and whistles" which means less to malfunction. I had limited, specific space and it fits perfectly. Love that the freezer is deep and has drawers for organization. Fridge compartment is large with not a lot of "fussy" drawers and door shelving perfectly organizes condiments.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 14, 2025
Hello BJJ25!
Thank you for your feedback! We're delighted to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV) fits your space perfectly and meets your needs with its practical design and spacious storage. We appreciate you choosing Frigidaire! If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for your feedback! We're delighted to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV) fits your space perfectly and meets your needs with its practical design and spacious storage. We appreciate you choosing Frigidaire! If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 14, 2025
Posted by: New cool
[This review was collected as part of a promotion.] I really like my new refrigerator. I wish the freezer compartment had a light.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 15, 2025
Hi, New cool! Thank you for sharing your feedback! We’re happy to hear that you’re enjoying your new Frigidaire refrigerator. We also appreciate your suggestion regarding the freezer light—feedback like yours helps us continue improving our designs to better meet our customers’ needs. We truly value you as part of the Frigidaire family! If you need any additional assistance, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST, and we’ll dive right in. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on October 14, 2025
Posted by: Thebesteverever
[This review was collected as part of a promotion.] Very very nice
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 15, 2025
Hi, Thebesteverever! Thank you for sharing your kind words! We’re thrilled to know you think your Frigidaire appliance is “very, very nice.” It’s always rewarding to hear when our products bring satisfaction to our customers. We truly appreciate you choosing Frigidaire! If you need any additional assistance, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST, and we’ll dive right in. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator is amazing
on October 14, 2025
Posted by: Maya P
Perfect fit, works wonderful and saves energy
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 15, 2025
Thank you for sharing your feedback! We’re so glad to hear that your new refrigerator is the perfect fit, performing wonderfully, and helping you save energy. It’s great to know it’s meeting your expectations in both function and efficiency. If you ever have any questions or need assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on October 14, 2025
Posted by: Grousser
[This review was collected as part of a promotion.] This refrigerator fits our space perfectly. We have a smaller kitchen and our new Frigidaire checks all the boxes. Quiet and a great ice maker to boot. Very satisfied.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 15, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that your new refrigerator is the perfect fit for your kitchen and that you’re enjoying its quiet performance and reliable ice maker. It’s always wonderful to know when our appliances meet both style and functionality needs. If you ever have any questions or need assistance down the line, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on October 13, 2025
Posted by: D259
[This review was collected as part of a promotion.] Love my new baby!! Still adjusting to how things work and getting my stuff stocked the way I want. I never had a bottom freezer, so this is different for me. I needed a smaller dimension refrigerator due to my space, and this was the perfect fit! So happy I found it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 15, 2025
Hi D259, thank you so much for your wonderful feedback! We’re excited to hear that your new fridge is a perfect fit for your space and that you’re enjoying getting everything just the way you like it. Adjusting to a bottom freezer can definitely be a change, but it sounds like you’re settling in great!
If you have any questions or need assistance as you get familiar with your new appliance, please don’t hesitate to reach out via Live Chat on our website or call our Customer Support team at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST to help.
Thanks again, and enjoy your new fridge!
– Maico
If you have any questions or need assistance as you get familiar with your new appliance, please don’t hesitate to reach out via Live Chat on our website or call our Customer Support team at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST to help.
Thanks again, and enjoy your new fridge!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 13, 2025
Posted by: Kdob
[This review was collected as part of a promotion.] My new fridge fits perfectly in the space I have.
Written by a customer while visiting frigidaire.com