Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
My Review for 17.6 Cu. Ft. Stainless steel Frigidaire
on October 16, 2025
Posted by: Jody71
[This review was collected as part of a promotion.] Runs quietly, beautiful to look at, packs in a lot of food. Great for our small but mighty kitchen.
Response from frigidaire.comBy John, Online Outreach Specialist, October 16, 2025
Hello, Jody71. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 16, 2025
Posted by: Yollieappliance
[This review was collected as part of a promotion.] My new fridge is perfect. It size is perfect for the space. It’s very beautiful and its interior is very spacious.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 17, 2025
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that your new refrigerator is a perfect fit for your space and that you’re enjoying both its beautiful design and spacious interior. It’s always rewarding to know our products are meeting our customers’ needs in both style and functionality.
If you ever have any questions about your refrigerator or would like assistance with any of its features, our team would be happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432. Our representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and will be glad to assist you. – Maria
If you ever have any questions about your refrigerator or would like assistance with any of its features, our team would be happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432. Our representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and will be glad to assist you. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Makes good use of space
on October 16, 2025
Posted by: jaandge
[This review was collected as part of a promotion.] Our new Frigidaire 17.6 cu ft counter-depth French door refrigerator replaced one that had 22 cu ft, but we have more usable space in this one because of the door shelf depth and sliding compartments in the freezer section.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 17, 2025
Hi there! We’re thrilled to hear that your new 17.6 cu. ft. counter-depth French door refrigerator is giving you even more usable space than your previous model! It’s wonderful to know you’re enjoying the smart door shelf design and the convenient sliding freezer compartments. Thanks for choosing Frigidaire to be part of your kitchen!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
WOW
on October 16, 2025
Posted by: Happy Hal
[This review was collected as part of a promotion.] Was I surprised! The price was great so I expected some issues. The outside is free of fingerprints. Surprise Surprise. The inside is well laid out so it’s easy to manage your groceries. I love it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 16, 2025
Thank you for your honest and wonderful review! We’re so happy to hear that the quality exceeded your expectations, from the fingerprint-free exterior to the smart interior layout. It’s great to know you’re enjoying your new refrigerator. If you ever need anything or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Appliance
on October 16, 2025
Posted by: Pop2me
[This review was collected as part of a promotion.] Fit perfectly into my small space in my cabin. Easy access to bins and freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 17, 2025
Thank you so much for sharing your feedback with us! We’re delighted to hear that your new refrigerator fits perfectly in your cabin space and that you’re enjoying the convenient access to the bins and freezer. It’s wonderful to know that the design and layout are working well for your needs.
If you ever have any questions about your appliance or would like additional support to get the most out of its features, our team would be happy to assist you. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432. Our representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and will be glad to help. – Maria
If you ever have any questions about your appliance or would like additional support to get the most out of its features, our team would be happy to assist you. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432. Our representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and will be glad to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
17.6 cf counter depth
on October 16, 2025
Posted by: ShaLee
[This review was collected as part of a promotion.] Overall nice looking. Some disappointments like I didn't realize there wasn't any light in the freezer, no manual. But it has been running smoothly and quietly as a new fridge should
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 16, 2025
Hi, ShaLee! Thank you for sharing your feedback about your Frigidaire refrigerator! We’re happy to hear that it’s running smoothly and quietly. We understand your disappointment about the lack of a freezer light and manual, and we truly appreciate you bringing this to our attention. Your comments help us identify opportunities to improve our products and customer experience. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 16, 2025
Posted by: 17PJ
[This review was collected as part of a promotion.] Love the ice maker and it’s short enough to fit under my upper cabinets without having to remove them!!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 17, 2025
Hello, 17PJ! We’re so happy to hear you’re loving your new Frigidaire refrigerator and that it fits perfectly under your cabinets! It’s great to know the ice maker is working well for you, too. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST — we’ll be happy to help!
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 16, 2025
Posted by: Godsgood
[This review was collected as part of a promotion.] I love it!!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 17, 2025
Hi! We’re so glad to hear that you’re loving your Frigidaire refrigerator! Your enthusiasm means a lot to us. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST — we’re always happy to help!
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com