Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on October 17, 2025
Posted by: JeanFridge84
[This review was collected as part of a promotion.] After initial period of time where everything got adjusted, everything is working fine. Initially items in the crisper drawer were freezing. I called the dealer and they responded within a few days. Everything checked out and he said that gaskets and refrigerant needed time to adjust. It seems to be working properly now. I am disappointed that there is no meat and cheese drawer but I took one of the vegetable crisper drawers and used it for meat and cheese.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for smaller space
on October 17, 2025
Posted by: Betsy2025
[This review was collected as part of a promotion.] Great storage options, freezer drawer space limited. Easy to clean and see everything in fridge razor section
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 20, 2025
Thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying the great storage options and the easy-to-clean design of your refrigerator. It’s wonderful that the clear visibility in the fridge section is helping you stay organized and find items quickly.
We also appreciate your note regarding the freezer drawer space. If you have any questions, need tips on optimizing storage, or require any assistance, our team is always happy to help. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. – Maria
We also appreciate your note regarding the freezer drawer space. If you have any questions, need tips on optimizing storage, or require any assistance, our team is always happy to help. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
my Pantry refrigerator
on October 16, 2025
Posted by: Common Man
[This review was collected as part of a promotion.] It compliments our pantry in a brand new home. It all works well. It's easy to access. Drawer and shelf arrangements are good.
The shelves/drawers in the freezer section are not as smooth to operate as I would like.
The shelves/drawers in the freezer section are not as smooth to operate as I would like.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very attractive applicance.
on October 16, 2025
Posted by: Purdonian
[This review was collected as part of a promotion.] It reached the desired coolness very quickly. It is very quiet while "doing it's thing". IT's attractive and I truly love the french door.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Modern Chill
on October 16, 2025
Posted by: Running Quiet 24 7
[This review was collected as part of a promotion.] Our new Frigidaire fridge with double doors and bottom freezer features glass shelves and avoids plastic which often fails. Although only couple weeks in service we are pleased.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 20, 2025
Hi there! We're so glad to hear you're enjoying your new Frigidaire refrigerator and its glass shelving design! It’s wonderful to know it’s been a great fit for your space so far. Thanks for choosing Frigidaire — we’re happy to have you in the family!
If you ever need any assistance, our team is always here at 1-800-374-4432 or via live chat at www.frigidaire.com/support.
Best Regards,
Ruth
If you ever need any assistance, our team is always here at 1-800-374-4432 or via live chat at www.frigidaire.com/support.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I needed!
on October 16, 2025
Posted by: Bednarczyk25
[This review was collected as part of a promotion.] I wanted to replace a 1989 refrigerator. The space was limited as refrigerators at that time were not as large as what we can purchase today. However, Frigidaire makes one that fits perfectly in the space with double doors on the top and the freezer below. I love it! It is especially nice to have all of the food on the top - much easier to organize.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 20, 2025
Thank you for sharing your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re so glad to hear that it fits perfectly into your space and has made organizing your food much easier. It’s always great to know our appliances help update and simplify everyday life.
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Compact Quality
on October 16, 2025
Posted by: JMoo12
[This review was collected as part of a promotion.] The refrigerator is a quality built unit with plenty of storage to fit in a small area
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 20, 2025
Thank you for your positive review of the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re so glad to hear that it fits perfectly in your space while offering plenty of storage. It’s great to know you’re enjoying the quality and functionality of the unit.
If you ever need any assistance or have further questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever need any assistance or have further questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge that does the job
on October 16, 2025
Posted by: WoscoEm
[This review was collected as part of a promotion.] I finally upgraded my 20 year old fridge and I was so excited. This fridge has a lot of storage for a small space, an ice maker, and multiple drawers in the freezer which I really like. No shelf on the freezer drawer, no cheese drawer, and the very loud clunk it makes for about 5 seconds two to three times an hour reduced the fridge from 5 stars to 4. But I have no real complaints, my food stays cool, the lights are bright, and the layout matches most everything out there.
Written by a customer while visiting frigidaire.com