Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Seems ok
on October 20, 2025
Posted by: Scottnn
[This review was collected as part of a promotion.] Needs more drawer and shelf options (eg, could have at least 2 more door shelves, and 2 more sliding shelves in main compartment). Also, instrctions not clear (eg, how to change temps, etc). Ice maker is super slow. Style and finish is nice!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 22, 2025
Hi there. We appreciate you sharing your feedback! We're glad to hear you’re enjoying the style and finish of your refrigerator. Your suggestions about the shelving and clearer instructions are very helpful, and we’ll be sure to share them with our design team. If you’d like help adjusting the temperature settings or improving ice production speed, please reach out to our Customer Care Team at 1-800-374-4432 or connect with us via Live Chat at frigidaire.com, we’ll be happy to walk you through it.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 20, 2025
Posted by: Rosa23
[This review was collected as part of a promotion.] I moved into a new apt my inlaws gifted us this refrigerator I feel I love with it
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 21, 2025
Hi, Rosa23! That’s so wonderful to hear! Congratulations on your new apartment—and what a thoughtful gift from your in-laws! We’re delighted that your new Frigidaire refrigerator has made such a great first impression. We hope it continues to serve your family well for years to come. If you ever have any questions or need support, we’re always happy to help at www.frigidaire.com or 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST).
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great unit; freezer just need a light
on October 20, 2025
Posted by: dsr3079
[This review was collected as part of a promotion.] I love the proportions and size of our new Frigidaire refrigerator freezer. Even though it does not have a water dispenser - we have a separate filtered water source so we don’t need one - the icemaker works great and the control panel is simple. My only complaint is that the freezer does not have a light, which presents an inconvenience if you don’t wanna turn on the kitchen light at night.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product and will buy again
on October 20, 2025
Posted by: Erie Believer
[This review was collected as part of a promotion.] I was a little hesitant on the purchase but now a believer. Not only works great and look great also, my energy consumption has gone down. Thanks.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 21, 2025
Hello, Erie Believer! We’re so glad to hear your new Frigidaire Counter-Depth French Door Refrigerator has exceeded your expectations! It’s wonderful to know you’re enjoying its performance, style, and energy efficiency. Thank you for giving Frigidaire a chance — we’re happy to have earned your confidence! If you ever have any questions or need assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’ll be glad to help!
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge for a Small Space
on October 20, 2025
Posted by: Frmand
[This review was collected as part of a promotion.] We had a tight space to replace our old fridge. This model works very well!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 21, 2025
Hello, Frmand! We’re so glad to hear your new Frigidaire refrigerator is the perfect fit for your space! It’s wonderful to know it’s working well and meeting your needs. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always happy to help!
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
ICE maker
on October 20, 2025
Posted by: Davez1958
The ice band is a little hard to keep in line to put it back in under the ice maker needs to be redesigned
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 21, 2025
Hello, Davez1958! Thank you for sharing your feedback! We’re glad to hear you’re enjoying your Frigidaire appliance overall, and we appreciate your comment about the ice bin design. We understand how it can be tricky to align, and we’ll be sure to share your suggestion with our product design team for future improvements. If you’d like, try gently tilting the bin upward as you slide it back in—this can help it lock into place more easily. For any further assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’ll be happy to help!
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 20, 2025
Posted by: nicknamenotalreadyused
[This review was collected as part of a promotion.] We love our new refrigerator! It’s perfect for smaller spaces and keeps everything so much colder than our last unit.
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 20, 2025
We’re so glad to hear your new refrigerator is a perfect fit for your space and keeping everything nice and cold! Thanks for choosing Frigidaire. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 19, 2025
Posted by: Missnor2002
[This review was collected as part of a promotion.] Love my new fridge . It fit perfect in my space and I love its design and look. The only thing I wish it had was a water dispenser.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 21, 2025
I’m so glad to hear you love how your new fridge fits and looks in your space! It’s understandable to wish it had a water dispenser—those can be really convenient. Hopefully, the other features more than make up for it! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com