Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Excellent for the price and size!
on August 25, 2026
Posted by: Perlita
[This review was collected as part of a promotion.] Great size for small places. Very accesible. Well lit and plenty of space for the size.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 25, 2026
Dear Valued Customer,
Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re happy to hear that you’re enjoying the compact size, accessible design, bright interior lighting, and spacious storage. It’s great to know that the refrigerator is a perfect fit for your space while still providing the room you need. Thank you for choosing Frigidaire! 💙
If you have any additional questions or concerns, please don’t hesitate to reach out to us via live chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re happy to hear that you’re enjoying the compact size, accessible design, bright interior lighting, and spacious storage. It’s great to know that the refrigerator is a perfect fit for your space while still providing the room you need. Thank you for choosing Frigidaire! 💙
If you have any additional questions or concerns, please don’t hesitate to reach out to us via live chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Simple Fridge
on August 25, 2026
Posted by: ar302
[This review was collected as part of a promotion.] We were looking for a simple fridge with no water dispenser in the door, but with an ice maker and slightly smaller to fit a newly built fridge opening. This is so clean, sleek & simple and fit perfectly. We are so pleased!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 28, 2026
Hi there. Thank you for sharing your wonderful feedback! We’re so glad you found a refrigerator that fits your needs and your newly built opening perfectly. It’s great to hear that you love the clean, sleek, and simple design while still having the convenience of an ice maker. We truly appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
The new fridge is awesome
on August 25, 2026
Posted by: MattyA
[This review was collected as part of a promotion.] Love the freezer on the bottom. Easier for my kids to reach. Very spacious on the inside.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 27, 2026
Hi MattyA,
Thank you for taking the time to share your feedback! We’re delighted to hear that you think your new Frigidaire refrigerator is awesome. It’s great to know that you love the convenient bottom freezer and spacious interior, especially for easy access for your kids.
We truly appreciate you choosing Frigidaire and are so glad you’re enjoying your new refrigerator!
If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Thank you for taking the time to share your feedback! We’re delighted to hear that you think your new Frigidaire refrigerator is awesome. It’s great to know that you love the convenient bottom freezer and spacious interior, especially for easy access for your kids.
We truly appreciate you choosing Frigidaire and are so glad you’re enjoying your new refrigerator!
If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent value
on August 24, 2026
Posted by: Cosmoe
[This review was collected as part of a promotion.] Does everything I expected.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 27, 2026
Hi Cosmoe,
Thank you for taking the time to share your feedback! We’re glad to hear that you find your Frigidaire refrigerator to be an excellent value and that it does everything you expected. We truly appreciate you choosing Frigidaire!
If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Thank you for taking the time to share your feedback! We’re glad to hear that you find your Frigidaire refrigerator to be an excellent value and that it does everything you expected. We truly appreciate you choosing Frigidaire!
If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product at the moment
on August 24, 2026
Posted by: Jonathan777
[This review was collected as part of a promotion.] I have had the refrigerator for a couple weeks and it has been working good, no problems and good space to fit all groceries. At the moment everything is going well!
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 24, 2026
Thank you for taking the time to share your positive experience! We’re delighted to hear that your refrigerator has been working well and that you’re enjoying the spacious storage for all your groceries. It’s wonderful to know that everything is going smoothly so far.
We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on August 24, 2026
Posted by: Susieh27
[This review was collected as part of a promotion.] Sleek design with nice bright led lighting inside. Great ice production and multiple drawers in freezer which I really like. Way more organized.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 24, 2026
Dear Valued Customer,
Thank you for the wonderful feedback! We’re delighted to hear that you’re enjoying the sleek design, bright LED lighting, and great ice production. It’s especially nice to know that the multiple freezer drawers are helping you stay organized and making it easier to find what you need.
We truly appreciate you choosing our brand and hope you continue to enjoy your refrigerator!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or contact us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for the wonderful feedback! We’re delighted to hear that you’re enjoying the sleek design, bright LED lighting, and great ice production. It’s especially nice to know that the multiple freezer drawers are helping you stay organized and making it easier to find what you need.
We truly appreciate you choosing our brand and hope you continue to enjoy your refrigerator!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or contact us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Generally favorable
on August 24, 2026
Posted by: jbpwithnewfridge
[This review was collected as part of a promotion.] It is a nice fridge... with a couple of caveats. 1. The water fill on the ice maker is unneccessarily loud. The door shelves in the fridge section are handy, but there are slots in the door that you just can't get the shelf slotted into
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 26, 2026
Hi jbpwithnewfridge, thank you for taking the time to share your detailed feedback. We're glad to hear that you find your Frigidaire Counter-Depth French Door Refrigerator to be a nice appliance overall and that you appreciate the convenience of the refrigerator door shelves.
We're sorry, however, to hear about the loud water-fill sound from the ice maker and the difficulty positioning some of the door shelves. We understand how these design and operating details can affect your overall experience, and we appreciate you bringing them to our attention.
Your feedback regarding the ice maker noise and door shelf design is valuable.
If you have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
We're sorry, however, to hear about the loud water-fill sound from the ice maker and the difficulty positioning some of the door shelves. We understand how these design and operating details can affect your overall experience, and we appreciate you bringing them to our attention.
Your feedback regarding the ice maker noise and door shelf design is valuable.
If you have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 24, 2026
Posted by: Jermstad
[This review was collected as part of a promotion.] Love it.
Response from frigidaire.comBy John, Online Outreach Specialist, August 24, 2026
Hello, Jermstad. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com