Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Nice Refrigerator for a Small Space
on October 22, 2025
Posted by: Cheryl Michigan
[This review was collected as part of a promotion.] This refrigerator is great for the space we had. Love the clean look and the drawers in the freezer. I do wish there was more room in the refrigerator doors for smaller condiments. For example unless you use the shelves meant for milk or drinks you can’t fit salad dressing bottles on the top one. I also wish there was a drawer for meat. I wish there were more refrigerators available since the space we had to work with in our kitchen had very few. We actually had to go with a smaller one than the one we replaced because there weren’t more choices. As for this one it is very nice for the size. Ice maker only no cold water choice. Still it is a nice refrigerator.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, October 22, 2025
Dear Cheryl,
Welcome to the Frigidaire / Electrolux family. Thank you for taking the time to share such thoughtful feedback. We’re happy to hear that your refrigerator fits your space well and that you love its clean look and freezer drawers. We understand your points about door storage and the lack of a dedicated meat drawer, and we’ll be sure to share your comments with our product design team. Your insights are very helpful as we continue to improve our appliances. We’re glad you’re enjoying your refrigerator overall and appreciate you choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 am–6 pm ET, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire / Electrolux family. Thank you for taking the time to share such thoughtful feedback. We’re happy to hear that your refrigerator fits your space well and that you love its clean look and freezer drawers. We understand your points about door storage and the lack of a dedicated meat drawer, and we’ll be sure to share your comments with our product design team. Your insights are very helpful as we continue to improve our appliances. We’re glad you’re enjoying your refrigerator overall and appreciate you choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 am–6 pm ET, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 21, 2025
Posted by: A girl and her malmute
[This review was collected as part of a promotion.] We live in a RV and when our norcold failed, we started looking for residential. I have always have had frigidaire appliances in the past. They are well built and dont break the bank. Would definitely buy again when ever needed. TY
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator!!
on October 21, 2025
Posted by: marnan
[This review was collected as part of a promotion.] I love the clean lines of my new refrigerator. It has definitely leveled up my kitchen. But more than that, I appreciate its efficient arrangement. Everything is so much more accessible than in my old fridge!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 23, 2025
Hi there! Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you’re loving the sleek design of your new refrigerator — it sounds like it’s been the perfect upgrade for your kitchen.
We’re especially glad to know that the interior layout and accessibility are making a real difference for you. It’s always our goal to design appliances that look great and make everyday life easier, and it’s great to hear yours is doing just that!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re especially glad to know that the interior layout and accessibility are making a real difference for you. It’s always our goal to design appliances that look great and make everyday life easier, and it’s great to hear yours is doing just that!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Smaller but great
on October 21, 2025
Posted by: Dave62a
[This review was collected as part of a promotion.] One of very few fridges that would fit in our space. Excellent so far. Does seem slightly noisier than our previous one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet, efficient, excellent fit.
on October 21, 2025
Posted by: Black Bear II
[This review was collected as part of a promotion.] The delivery team did an excellent job.
The machine appears to be working very well. It runs nice and quiet, fits perfectly into our kitchen counter area and seems to run energy efficient.
The machine appears to be working very well. It runs nice and quiet, fits perfectly into our kitchen counter area and seems to run energy efficient.
Response from frigidaire.comBy John, Online Outreach Specialist, October 21, 2025
Hello, Black Bear II. Thank you so much for sharing your great experience! We’re thrilled to hear that the delivery team did an excellent job and that your new Frigidaire refrigerator is running quietly, fitting perfectly, and performing efficiently in your kitchen.
Your satisfaction means a lot to us, and we hope your refrigerator continues to meet your expectations for years to come. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Your satisfaction means a lot to us, and we hope your refrigerator continues to meet your expectations for years to come. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall a great refrigerator
on October 21, 2025
Posted by: Nikita 88
[This review was collected as part of a promotion.] The height is perfect and hard to find. Looks great in my kitchen! I have a small wish list which for me would have made it better.
A light in the freezer and slightly larger freezer space. The fan seems a little noisy in comparison to my old one but I’m getting used to it.
A light in the freezer and slightly larger freezer space. The fan seems a little noisy in comparison to my old one but I’m getting used to it.
Response from frigidaire.comBy John, Online Outreach Specialist, October 21, 2025
Hello, Nikita 88. Thank you for your feedback! We’re glad to hear the height is just right and that the refrigerator looks great in your kitchen. We also appreciate you sharing your suggestions about a light in the freezer, a larger freezer space, and the fan noise.
Please know our design and engineering teams are constantly monitoring our brand pages for feedback and customer experiences like yours to help guide improvements in future models.
We hope you continue to enjoy your Frigidaire refrigerator, and if you have any other thoughts or need assistance, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Please know our design and engineering teams are constantly monitoring our brand pages for feedback and customer experiences like yours to help guide improvements in future models.
We hope you continue to enjoy your Frigidaire refrigerator, and if you have any other thoughts or need assistance, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on October 21, 2025
Posted by: Maurice77
[This review was collected as part of a promotion.] Very happy with purchase
Response from frigidaire.comBy John, Online Outreach Specialist, October 21, 2025
Hello, Maurice 77. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on October 21, 2025
Posted by: Dog cat
[This review was collected as part of a promotion.] I’ve had my new fridge for a week now, and I love it! I had to find one that fit into my tight space but this works well, looks nice, and has plenty of storage space.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 22, 2025
Hi! We’re thrilled to hear that your new Frigidaire refrigerator is the perfect fit for your space and offers the storage you need! It’s wonderful to know you’re happy with both the look and functionality. If you ever need assistance or have questions, you can reach us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com