Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,714 Reviews)
Rating breakdown 7,714 reviews
5 Stars
5,865
4 Stars
1,552
3 Stars
175
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Very well-designed interior
on December 16, 2025
Posted by: Debra51
[This review was collected as part of a promotion.] This model is smaller overall than my previous one but it has an excellent interior design which allows me plenty of room for fresh and frozen foods. I like the options for changable in-door storage with the deep drawers.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 18, 2025
Thank you for your thoughtful review of the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We're pleased to hear that the interior design and flexible storage options are meeting your needs, even with the more compact size. Your feedback about the in-door storage and deep drawers is especially appreciated, as we strive to make our products as functional and convenient as possible. If you have any further suggestions or need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
First new appliance
on December 16, 2025
Posted by: Edkari
[This review was collected as part of a promotion.] I’ve never owned a brand new appliance before. I accidentally blew my kitchen up by throwing water on an electric fire in the stove. That spread and I needed new fridge & stove. My fridge I wanted with shelves on doors, veggie drawers on bottom & a light. This fridge has all that & plenty more. The freezer is good too but it does get off track a lot. Not sure why. Overall I would definitely recommend this fridge.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 17, 2025
Hello, Edkari! We’re so glad your new Frigidaire fridge is meeting your needs and has all the features you were looking for—shelves on the doors, veggie drawers, and plenty of light make a big difference! We appreciate your honesty about the freezer; if it seems off track, we’d be happy to help troubleshoot and make sure it’s working properly.
Please feel free to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to assist!
-Rox
Please feel free to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to assist!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fridge
on December 16, 2025
Posted by: Syates33
[This review was collected as part of a promotion.] Nice fridge with ample space. Could use a drawer for cheeses and meats, and an egg holder but if fine without it
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 18, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the ample space in your fridge. We appreciate your suggestions regarding a drawer for cheeses and meats, as well as an egg holder—these insights are valuable for us and other customers. If you have any questions or need assistance with your fridge, please feel free to reach out via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. ET and Saturday 9:00 a.m.–6:00 p.m. ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks as good as it work.
on December 16, 2025
Posted by: lost one
[This review was collected as part of a promotion.] At first I did not want it hooked up to make ice but after making a mess loading my ice trays I changed my mind. The ice maker is one of the great features of this refrigerator
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 16, 2025
We’re glad to hear that you’re enjoying the ice maker on your refrigerator! It’s great that this feature has made ice so much more convenient and mess-free. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on December 16, 2025
Posted by: FoxfireKitsune
[This review was collected as part of a promotion.] I actually like the feel of this Fridge. The french door top gives lots of room though I would like more custom shelves instead of buckets for the doors. The bottom freezer feels like a chest freezer and it's great
Response from frigidaire.comBy John, Online Outreach Specialist, December 16, 2025
Hello, FoxfireKitsune. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on December 16, 2025
Posted by: Slickerino
[This review was collected as part of a promotion.] Great fridge, plenty of room!
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 16, 2025
Hello Slickerino!
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator is meeting your needs and providing plenty of room for your items.
We truly appreciate your kind words and thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator is meeting your needs and providing plenty of room for your items.
We truly appreciate your kind words and thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 16, 2025
Thank you for your review. We’re happy to hear the refrigerator meets your storage needs. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty
on December 16, 2025
Posted by: Nkkk
[This review was collected as part of a promotion.] Doors are confusing when opening and closing but nice roomy fridge
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 16, 2025
We’re glad to hear that you’re enjoying the roomy interior of your fridge! We understand that the doors can take a little getting used to. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 15, 2025
Posted by: Linda711
[This review was collected as part of a promotion.] This refrigerator fits my small space and looks beautiful. I have enjoyed using it these past few weeks and it works very well for me. No complaints.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 17, 2025
Hi there. We’re so happy to hear your new fridge is fitting perfectly and working well for you! Thank you for sharing your experience. If you ever need assistance, our Customer Care team is available at 1-800-374-4432 or via Live Chat: Frigidaire.com
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com