Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Delivery, Installation, and Function all great!
on October 23, 2025
Posted by: mtrav
[This review was collected as part of a promotion.] The Frigidaire refrigerator has exceeded my expectations in every way! It’s quiet, spacious, and designed with smart, user-friendly features that make daily use incredibly convenient. The temperature stays perfectly consistent, and the adjustable shelves make organizing food effortless. I especially appreciate the energy efficiency—it keeps my bills low without sacrificing performance.
The sleek stainless-steel finish looks great in my kitchen, and the LED lighting makes everything inside easy to see. After weeks of use, I can confidently say it’s reliable, stylish, and built to last. Highly recommend this refrigerator to anyone looking for a great mix of quality and value.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 23, 2025
Hello Mtrav!
Thank you for the fantastic 5-star review of your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator with Air Fry, model FRFG1723AV! We’re thrilled to hear it’s exceeding your expectations with its quiet operation, spacious design, and energy efficiency. It’s great to know that the adjustable shelves, consistent temperature, and user-friendly features are making daily use convenient. We truly appreciate your recommendation and thank you for choosing Frigidaire! If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for the fantastic 5-star review of your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator with Air Fry, model FRFG1723AV! We’re thrilled to hear it’s exceeding your expectations with its quiet operation, spacious design, and energy efficiency. It’s great to know that the adjustable shelves, consistent temperature, and user-friendly features are making daily use convenient. We truly appreciate your recommendation and thank you for choosing Frigidaire! If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 23, 2025
Posted by: Jktrim
[This review was collected as part of a promotion.] We love our new Frigidaire! The only reason I didn’t give it 5 stars is that the ice maker doesn’t work. However, Frigidaire is sending a repairman and has handled the issue kindly and with speed. I particularly like the feature of the ice maker in the freezer rather than in the refrigerator portion. It takes up less space. Looking forward to many years of service.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 24, 2025
Hello, Jktrim! We’re so happy to hear that you’re loving your new Frigidaire and that our team was able to quickly assist with your ice maker concern. It’s wonderful that you’re already enjoying the thoughtful design of your model — especially the freezer-based ice maker feature! We appreciate your patience and confidence in us, and we’re confident you’ll enjoy many years of reliable service ahead.
If you ever need further assistance, please don’t hesitate to reach out to us by live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
If you ever need further assistance, please don’t hesitate to reach out to us by live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bottom drawer refrigerator
on October 23, 2025
Posted by: sevgulu
[This review was collected as part of a promotion.] Very happy with the product. It fits perfectly in the space in my kitchen. I miss lighting fixture in the freezer.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 24, 2025
Hi, sevgulu! Thank you for taking the time to share your feedback! We’re thrilled to hear that your Frigidaire appliance fits perfectly in your kitchen and that you’re happy with its performance. We also appreciate your note about the lighting fixture—we’ll be sure to share your suggestion with our design team for future consideration. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST, and we’ll be happy to assist you further.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 22, 2025
Posted by: deb244
[This review was collected as part of a promotion.] Even though it is smaller inside than we're used to, it has solid clean lines. We'll get used to a bit less space. Our other fridge was over crammed, so this feels good.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 20, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for sharing your experience! We’re glad to hear you appreciate the clean, solid design of your new fridge and that it feels more comfortable compared to your previous one. It’s great that the more organized space is already making a positive difference in your kitchen.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for sharing your experience! We’re glad to hear you appreciate the clean, solid design of your new fridge and that it feels more comfortable compared to your previous one. It’s great that the more organized space is already making a positive difference in your kitchen.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just the right size
on October 22, 2025
Posted by: Neeciej73
[This review was collected as part of a promotion.] I love that the fridge has great lighting and the freezer has compartments to separate food items
Written by a customer while visiting frigidaire.com
Customer Rating
5
Appliances
on October 22, 2025
Posted by: Paula1968
[This review was collected as part of a promotion.] We bought a Frigidaire refrigerator, range/oven, and a dishwasher all beautiful and working well!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great use of space for smaller sized fridge
on October 22, 2025
Posted by: Aracelimultibuyer
[This review was collected as part of a promotion.] I chose this fridge because it fit our counter and height up with our cabinets. I am really surprised by how large it appears once you open the doors. Especially happy with the doors that holds most of our sauces and liquid items. It really keeps everything organized and there’s plenty of space
The fridge also has two crisper or veggie drawers. I will probably look to add something for a meat and cheese drawer as it doesn’t come with it.
In general, I’m not a huge fan of pullout drawers for a freezers, but chose the fridge based on it be one of the only ones that would fit our size.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy Customer
on October 22, 2025
Posted by: BonD58
[This review was collected as part of a promotion.] Purchased a couple of weeks ago and so far I am very happy with the new fridge. Chose this model due to all the other great reviews. Plenty of space in both fridge and freezer. Makes plenty of ice. Other than hearing the ice maker occasionally, it is very quiet.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 24, 2025
Hi there! Thank you for sharing your experience! We’re so glad to hear that your new Frigidaire refrigerator is living up to expectations and providing plenty of space for your needs. It’s great to know the ice maker is working well and that the fridge is operating quietly overall.
We truly appreciate you taking the time to leave feedback and hope you continue enjoying your refrigerator for years to come! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to leave feedback and hope you continue enjoying your refrigerator for years to come! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com