Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great improvement
on October 25, 2025
Posted by: Lolo28
[This review was collected as part of a promotion.] This refrigerator is a great improvement over my old one and fits nicely and the tight space I have in my small kitchen. It is spacious, bright, keeps the cold perfectly and the icemaker is really nice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Refrigerator
on October 25, 2025
Posted by: Jesus77
[This review was collected as part of a promotion.] I really like my new french door refrigerator, I recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome appliance
on October 24, 2025
Posted by: B Whitworth
[This review was collected as part of a promotion.] This fridge fits our needs exactly as we wanted. It did take 5 days after start up to start making ice. However, it has been flawless since.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our 2nd Frigidaire....
on October 24, 2025
Posted by: happy camper cool
[This review was collected as part of a promotion.] ... our 1st was Gallery Series purchased in the mid 90's. Well over 29 years of service and Still Running! Why did we purchase new? Believe me I argued against change for the past year..... If It's Not Broken Don't Fix It!!! Quality of construction was my main concern, but She eventually convinced me to make the change, arguing newer technology would produce better service for less operating cost (electric bill). She was right. I appreciate the many new features this product offers, and She Loves the Design, Function and well-engineered Space allocations. I hope to be writing another review of this Product @ 20 Years from Now.......
Response from frigidaire.comBy John, Online Outreach Specialist, October 24, 2025
Hi there, our valued customer.
Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 24, 2025
Posted by: Ric24
[This review was collected as part of a promotion.] Really happy with the refrigerator so far. Lots of space.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 27, 2025
Hi, Ric! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your Frigidaire refrigerator and that the spacious interior is working well for you.
We truly appreciate you taking the time to let us know! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to let us know! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on October 23, 2025
Posted by: Psteele
[This review was collected as part of a promotion.] Guys nice in a small kitchen with a big fridge look/feel. Only con is there’s no light in the freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 27, 2025
Hi there. We’re glad to hear you’re enjoying the look and spacious feel of your new fridge in your kitchen! We appreciate your feedback about the freezer light and will share it with our product team.
If you have any questions or need assistance, our Customer Care team is happy to help. You can reach them at 1-800-374-4432 or via live chat on our website: www.frigidaire.com.
Best Regards,
Ruth
If you have any questions or need assistance, our Customer Care team is happy to help. You can reach them at 1-800-374-4432 or via live chat on our website: www.frigidaire.com.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 23, 2025
Posted by: Morai
[This review was collected as part of a promotion.] I am enjoying my new refrigerator very much. It fits into my kitchen space perfectly. The bottom freezer is spacious for a smaller sized refrigerator. I grew up with a Frigidaire refrigerator in my parent's home and am looking forward to many years of service from this lovely appliance.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 27, 2025
Hi there, Morai! We’re delighted to hear that your new Frigidaire refrigerator fits perfectly in your kitchen and that the bottom freezer provides the space you need. It’s wonderful to know that your positive experience with Frigidaire continues from your childhood, and we hope this appliance serves you well for many years to come. Thank you for sharing your experience!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! – Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fits a small space
on October 23, 2025
Posted by: Greggerf
[This review was collected as part of a promotion.] We have a 1915 home with a small kitchen. We really wanted a French Door refrigerator and had to look at many different manufacturers to find one to fit our space. In the first month we have been happy with the performance of the refrigerator and the look it brings to our remodeled kitchen.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, October 23, 2025
Dear Greggerf,
Welcome to the Frigidaire/Electrolux family. Thank you for your wonderful 5-star review! We’re delighted to hear that your new French Door refrigerator fits perfectly in your beautiful 1915 home and complements your remodeled kitchen. It’s great to know you’re happy with both its performance and design.
We truly appreciate you choosing Frigidaire after exploring your options and are thrilled that it’s been a great addition to your space!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 am–6 pm ET, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family. Thank you for your wonderful 5-star review! We’re delighted to hear that your new French Door refrigerator fits perfectly in your beautiful 1915 home and complements your remodeled kitchen. It’s great to know you’re happy with both its performance and design.
We truly appreciate you choosing Frigidaire after exploring your options and are thrilled that it’s been a great addition to your space!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 am–6 pm ET, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com