Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,714 Reviews)
Open Ratings Snapshot
Rating breakdown 7,714 reviews
5 Stars
5,865
4 Stars
1,552
3 Stars
175
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
on December 28, 2025
Posted by: Suno
[This review was collected as part of a promotion.] I am very happy with my new Frigidaire. It fits the space and blends into my kitchen design perfectly. My old fridge was bisque colored and I wasn’t sure I’d be happy with a stainless steel finish. I am, so much so that that I decided to get a new Frigidaire gas stove, too.. My only disappointment is there is no meat/ cheese drawer available for this model.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 30, 2025
Hi Suno! Thank you for sharing your experience with your new Frigidaire refrigerator. We’re delighted to hear that it fits your space perfectly and complements your kitchen design. It’s wonderful to know that you’re enjoying the stainless steel finish and that it inspired you to add a Frigidaire gas stove to your kitchen as well!

We also appreciate your feedback regarding the absence of a meat/cheese drawer on this model. Comments like yours are very valuable and are shared with our product development team as we continue to enhance our appliances.

Thank you again for choosing Frigidaire. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So glad I found this refrigerator!
on December 27, 2025
Posted by: EW352
[This review was collected as part of a promotion.] My kitchen is very small but this beauty fits perfectly and looks fantastic! Plenty of room for our needs
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Nice
on December 27, 2025
Posted by: Lvnx
[This review was collected as part of a promotion.] The fridge is very nice, simple and up to date design. I've had it for a week and so far, so good.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 30, 2025
We’re glad to hear you’re enjoying your new Frigidaire refrigerator! It’s great to know you like the simple, modern design and that it’s performing well so far. If you need any assistance or have questions, feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday 8:30am–8pm ET, and Saturday 9am–6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on December 27, 2025
Posted by: Tad5053
[This review was collected as part of a promotion.] Great refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 30, 2025
We’re glad to hear you’re enjoying your Frigidaire French-Door Refrigerator! If you need any assistance or have questions, feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday 8:30am–8pm ET, and Saturday 9am–6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
I’d buy it again
on December 27, 2025
Posted by: PatTCakes
[This review was collected as part of a promotion.] Not much smaller than full sized. Sturdy buns on both doors that hold a lot. Like the 3 freezer bins of 3 different depths so smaller items for storage don’t get lost. Quiet operation
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
A great fridge
on December 26, 2025
Posted by: Diego C V
[This review was collected as part of a promotion.] It has great space and works perfectly fine. I have had this fridge for over six months now. I totally recommend Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on December 26, 2025
Posted by: BarbB72
[This review was collected as part of a promotion.] This refrigerator has so much storage space! The doors are smooth moving and I like how the crisper drawers lift when pulled out.
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 26, 2025
Thank you for your review! We’re glad to hear that you’re enjoying the spacious storage and smooth-moving doors, as well as the convenient crisper drawers. We appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards  

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Great fridge
on December 25, 2025
Posted by: RicksMartha
[This review was collected as part of a promotion.] We’re empty nesters and over the giant fridge we had. This is much more reasonable sized for our kitchen space, not quite counter depth, but much better. It is SUPER quiet with the exception of the ice maker when it fills and dumps. The shelves seem to hold more, or at least make for easier viewing and access than our previous many adjustable shelves. The light is very bright. I like the 3 drawers in the freezer, makes for easier organizing and less lost food.
Downside, there is no light in the freezer and after having all the kids home for Christmas and going through 3-5 gallon jugs in our water cooler, one of the inside water mounts would have been nice. Otherwise, no complaints.
Written by a customer while visiting frigidaire.com
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