Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Whiny motor
on November 4, 2025
Posted by: Lynn1509
[This review was collected as part of a promotion.] I love the flexibility of storing items. We had a top freezer model before. Width was an issue and this refrigerator is a perfect fit. It was really quiet at first, but less than a week of use, I’m guessing the compressor, makes a high pitched hum (best I can describe it) that stops when you open the door. It is really annoying. I’m not sure if this is the norm or there is something wrong with it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 5, 2025
Thank you for sharing your experience with your new refrigerator, Lynn1509. We’re glad to hear that the flexibility of storage and the size are working well for your space. I completely understand how concerning and frustrating the high-pitched hum from the compressor can be, especially after it was initially quiet. It’s understandable to wonder whether this is normal or if something might be wrong.
Refrigerators can sometimes produce different sounds during operation, but a persistent high-pitched noise that stops when the door is open may indicate that your unit could benefit from a closer look. Our Customer Support team would be happy to help diagnose the issue and provide guidance on next steps.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and is ready to assist you.
Thank you again for your feedback, and we hope to make your experience with Frigidaire as seamless as possible.
Have a great rest of your day! - Maico
Refrigerators can sometimes produce different sounds during operation, but a persistent high-pitched noise that stops when the door is open may indicate that your unit could benefit from a closer look. Our Customer Support team would be happy to help diagnose the issue and provide guidance on next steps.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and is ready to assist you.
Thank you again for your feedback, and we hope to make your experience with Frigidaire as seamless as possible.
Have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire ownship
on November 4, 2025
Posted by: Ark2025
[This review was collected as part of a promotion.] The refrigerator we purchased has the required profile we needed on the depth of the lower cabinets. Built-in water filter is so convenient, not having to pull unit out and replace it on the backside.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 4, 2025
Posted by: Valerie L
[This review was collected as part of a promotion.] Love my new refrigerator. The bottom freezer is great. Still getting adjusted to space. The fridge is smaller but just right for our needs. Only thing I would add is a cheese/deli meat drawer as it is absent form my previous refrigerator
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 5, 2025
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that it’s the perfect fit for your household’s needs. It’s great to know that you’re appreciating the convenience of the bottom freezer design — it’s one of our most popular features for easy access and efficient organization. We also appreciate your thoughtful suggestion about including a dedicated cheese and deli drawer. Feedback like yours is incredibly valuable as it helps us continue to refine our designs and create appliances that better serve our customers’ everyday needs.
If you’d like to explore possible accessory options or adjustments to help organize your refrigerator’s interior, our team would be more than happy to assist you. Please don’t hesitate to reach out through Live Chat at Frigidaire.com or call us at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. — Maria
If you’d like to explore possible accessory options or adjustments to help organize your refrigerator’s interior, our team would be more than happy to assist you. Please don’t hesitate to reach out through Live Chat at Frigidaire.com or call us at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator
on November 4, 2025
Posted by: Prisamari
[This review was collected as part of a promotion.] I loved this refrigerator. I did a lease for 1 month. I plan to buy the one a little bigger. I did not like it didn’t have a light in the freezer. Overall great
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 5, 2025
Thank you for taking the time to share your feedback with us! We’re delighted to hear that you enjoyed your experience with your refrigerator and are considering purchasing a larger model — that’s wonderful news! Your comments about the freezer lighting are also appreciated, as we’re always looking for ways to enhance the design and convenience of our appliances based on customer experiences.
If you’d like personalized assistance in selecting the best model for your needs or have any questions about available features, our team would be happy to help. Please reach out to us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. — Maria
If you’d like personalized assistance in selecting the best model for your needs or have any questions about available features, our team would be happy to help. Please reach out to us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on November 3, 2025
Posted by: Mada65
[This review was collected as part of a promotion.] I love my new fridge. It’s the perfect size for my kitchen!
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 4, 2025
Thank you for sharing your feedback! We’re thrilled to hear you love your new fridge and that it’s the perfect fit for your kitchen. We appreciate you choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 2, 2025
Posted by: Foodie Chest
[This review was collected as part of a promotion.] It’s a great fridge and for the space I needed it for was perfect size!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish & Spacious Refrigerator
on November 2, 2025
Posted by: GKZee
[This review was collected as part of a promotion.] We have had our new refrigerator/freezer for a a little over a week now and are very pleased with it. We purchased this as a second refrigerator (for our utility room) to supplement our main one. We host family gatherings so our plan is that it will be helpful to store beverages for guests as well as food made ahead for parties and holidays, in addition to leftovers. The refrigerator seems spacious. The top shelf is situated such that a 2 liter of soda fits there nicely. We have been storing cans of soda and bottles of water on the shelves within the doors. The ice maker is small and narrow, but aside from that it has sufficient amount of freezer space for our needs. It is a bonus that the freezer compartment has drawers inside to help keep items organized.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 5, 2025
We’re so glad to hear you’re enjoying your new refrigerator and that it’s been a great addition for your gatherings! It sounds like it’s fitting your needs perfectly, from extra beverage storage to the organized freezer drawers. If you ever have any questions or need assistance, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM ET, and Saturday, 9 AM–6 PM ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 2, 2025
Posted by: Sleads12
[This review was collected as part of a promotion.] My previous appliance was a Samsung and I disliked it because it would frost up and I’d have to manually defrost it. I really had no choice what refrigerator to buy because it’s such a small space but I wish I would have bought this refrigerator first because the layout of your refrigerator is so much more efficient. The taller spaces to fit my half gallon canning jars just makes me really happy. That and your ice maker doesn’t spill into the rest of the freezer it stays contained in its drawer unlike my old Samsung. I can still fit everything I did before but I can actually find everything. There aren’t any electronics that aren’t user friendly. Thank you for such a thoughtful design. PS I can get into the cabinet above it now added bonus.
Written by a customer while visiting frigidaire.com