Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,714 Reviews)
Open Ratings Snapshot
Rating breakdown 7,714 reviews
5 Stars
5,865
4 Stars
1,552
3 Stars
175
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4 out of 5
4
Happy with the fridge but less than perfect
on December 30, 2025
Posted by: BurtJL
[This review was collected as part of a promotion.] We are disappointed that there is not more flexibility on the heights of the door shelves. And it lacks something our previous fridge had which was a pull out draw that was just the right height for soda cans
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
My new Frigidaire refrigerator
on December 30, 2025
Posted by: Clarkster529
[This review was collected as part of a promotion.] Plenty of space for food. Fits perfectly into my condo/ kitchen
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on December 30, 2025
Posted by: MyOnly1
[This review was collected as part of a promotion.] Excellent product. Very roomy door shelves. Plenty of freezer space with 34 compartments.
Response from frigidaire.comBy John, Online Outreach Specialist, December 30, 2025
Hello, Myonly1. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Refrigerator
on December 30, 2025
Posted by: Dlancaster09
[This review was collected as part of a promotion.] I find the design of this refrigerator to be excellent. I like the ability to see everything inside when you open the doors or freezer drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
New refrigerator is perfect
on December 30, 2025
Posted by: Pattt
[This review was collected as part of a promotion.] Very happy with new refrigerator. I bought a smaller than standard refrigerator so it would better fit my kitchen and because I am single. It has adequate space and I really like the French doors and freezer at the bottom. Highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Compact and neat
on December 30, 2025
Posted by: Perico Pete
[This review was collected as part of a promotion.] Perfect for an opening that is 68 1/2 inches tall. The bottom freezer was what I wanted. It runs quietly and shuts off when opening the doors. It also has an ice maker…very few models of this size do not.
Just what I wanted
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Excellent fridge
on December 30, 2025
Posted by: Elwood D
Very pleased with this arrangement, much better than our old side-by-side. Having entire top for cool and entire bottom for frozen is more handy. Love the freezer shelves and unobtrusive ice maker. Most fridges these days have water and ice in the door but that wastes so much internal room and is hardly used anyway.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 2, 2026
Thank you for sharing your feedback. We’re thrilled to hear that you’re enjoying the layout of your new refrigerator and finding the separation of the top for cooling and the bottom for freezing more convenient. It’s great to know that the freezer shelves and unobtrusive ice maker are working well for your needs, and that the design allows for maximum internal space without the door-mounted water and ice dispensers.

If you ever have questions, need tips, or require assistance with your refrigerator, please reach out to our team. You can connect with us via Live Chat at Frigidaire.com, or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM – 8:00 PM EST). We’re happy to help ensure you continue enjoying your appliance. —Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Good basic no frills fridge
on December 30, 2025
Posted by: Rockaway Beach House
[This review was collected as part of a promotion.] The French doors are great allowing you to customize the placement of the door shelves and giving you the ability to open just one door at a time for quick items. The shelf adjustments in the main compartment are great as well allowing you to adjust the height to accommodate a large turkey in the bottom if you need to. The freezer drawers are great allowing good organization of frozen items.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 2, 2026
Thank you for sharing your detailed feedback. We’re thrilled to hear that you’re enjoying the French doors, adjustable shelves, and freezer drawer organization. It’s great to know that the design features are helping make your daily use more convenient, from customizing door shelves to fitting larger items like a turkey.

If you ever have any questions or need assistance with your refrigerator, please don’t hesitate to reach out to our team. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM – 8:00 PM EST). We’re always happy to help ensure your refrigerator continues to meet your needs.

Thank you again for your feedback—we appreciate you taking the time to share your experience. - Maria
Written by a customer while visiting frigidaire.com
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