Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
So Far So Good
on August 28, 2026
Posted by: Toby123
[This review was collected as part of a promotion.] Well after our old fridge died after over 30 years I finally decided on this fridge due to my limited space. The layout of this fridge is new to me but I am really loving it so far. I especially like having the freezer at the bottom as we really don't use it very often.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 1, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear you’re loving the layout of your new Frigidaire refrigerator, especially the convenient bottom freezer design. We hope it provides you with many years of reliable service!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great little refrigerator has a lot more room than it looks like it does
on August 28, 2026
Posted by: sunnysgrandma
[This review was collected as part of a promotion.] I really like this refrigerator the six bins on the doors for which our gallon size hold a lot of stuff that would normally be on the shelves taking up a lot of room. The only thing I’m not crazy about is I don’t feel like the bins are spaced or able to be spaced enough that a pitcher can be removed from one of the bins without hitting the bin above it. So I wish that there was a Moore easily way to space these.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 28, 2026
Hi, sunnysgrandma! Thank you for sharing such thoughtful feedback about your Frigidaire French-Door Refrigerator! We’re delighted to hear that you’re enjoying the spacious design and that the six door bins are giving you plenty of room to organize your gallon-sized items while freeing up valuable shelf space. We also appreciate you taking the time to share your experience with the bin spacing. We understand how having enough clearance to easily remove a pitcher can make a big difference in everyday use, and we’ll be sure to pass your feedback along to our product team.
If you ever need assistance or have any questions, please feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 am-8 pm EST. We appreciate you choosing Frigidaire and are always here to help! -Angel
If you ever need assistance or have any questions, please feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 am-8 pm EST. We appreciate you choosing Frigidaire and are always here to help! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
One more light would have made a difference
on August 27, 2026
Posted by: JeanneLeak
[This review was collected as part of a promotion.] Love my new fridge. I do miss the meat and cheese drawer and the light in the freezer, but everything else is fine. Even the ice maker works great!
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 31, 2026
Hi, JeanneLeak!
Thank you for sharing your feedback! We're glad to hear you're loving your new Frigidaire refrigerator and that the ice maker is working great. We also appreciate your comments about the missing meat and cheese drawer and the lack of a freezer light. Feedback like yours is valuable, and we'll be sure to share it with our product team as we continue improving our appliances. We hope you continue enjoying your refrigerator and all the features it has to offer!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your feedback! We're glad to hear you're loving your new Frigidaire refrigerator and that the ice maker is working great. We also appreciate your comments about the missing meat and cheese drawer and the lack of a freezer light. Feedback like yours is valuable, and we'll be sure to share it with our product team as we continue improving our appliances. We hope you continue enjoying your refrigerator and all the features it has to offer!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great replacement refrigerator
on August 27, 2026
Posted by: Koa69
[This review was collected as part of a promotion.] Great replacement refrigerator for our place. Everything was as expected. Love the LED light.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 31, 2026
Good day, Koa69! Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire refrigerator was a great replacement and that everything was just as you expected. We’re especially glad to know you’re enjoying the LED lighting!
We truly appreciate you choosing Frigidaire and hope your new refrigerator continues to serve you well for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and hope your new refrigerator continues to serve you well for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire French door 17.6 cubic ft.
on August 27, 2026
Posted by: Chris3659
[This review was collected as part of a promotion.] So far so good. The fit and finish of this refrigerator is great. Whenever the ice maker kicks on to make ice it’s a bit loud er than I would Like but the functionality and appearance is great.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 31, 2026
Hi there. Thank you for sharing your experience with us! We’re glad to hear that you’re happy with the fit, finish, functionality, and appearance of your new Frigidaire refrigerator. We also appreciate your feedback about the ice maker being a bit louder than you’d prefer. We understand how important quiet operation is, and we’ll be sure to share your comments with our team. Thank you for choosing Frigidaire, and we hope you continue enjoying your new refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fridge for small spAces
on August 26, 2026
Posted by: Christine1012
[This review was collected as part of a promotion.] Perfect refrigerator for small places
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 28, 2026
Hi there, Christine1012! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire refrigerator is the perfect fit for your small space. It’s wonderful to know that you found an appliance that works so well for your needs. We truly appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 25, 2026
Posted by: SerB79
[This review was collected as part of a promotion.] Refrigerator is excellent. First important thing is how it works, and only thing I can say, it works perfect. It's not loud, temperature is easy to set. Second is size, and there is enough space for needs of let's say four people family. And third is a look. It has a futuristic modern look,and it's going to fit everywhere, without any concern. I would highly recommend this Refrigerator to anyone who's planning to buy one.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 28, 2026
Hello there, SerB79! Thank you so much for sharing your detailed feedback! We’re thrilled to hear that your Frigidaire refrigerator is working perfectly for your family. It’s wonderful to know you’re enjoying its quiet operation, easy temperature control, and spacious interior, especially for a family of four.
We’re also glad you love its futuristic, modern design and feel it fits seamlessly into your home. Your recommendation means a lot to us, and we truly appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re also glad you love its futuristic, modern design and feel it fits seamlessly into your home. Your recommendation means a lot to us, and we truly appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice new fridge
on August 25, 2026
Posted by: dodaddio
[This review was collected as part of a promotion.] So far so good.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 28, 2026
Hi there. Thank you for sharing your experience with us! We’re glad to hear that everything is going well with your Frigidaire appliance so far. We truly appreciate you choosing Frigidaire and taking the time to share your feedback. We hope it continues to serve you well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com