Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Superb
on January 9, 2026
Posted by: Magdag
[This review was collected as part of a promotion.] I love how this is set up on the inside. Bright lights. Would recommend to anyone.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 12, 2026
Hi, Magdag! We’re thrilled to hear you’re loving your new appliance! It’s wonderful that the interior setup and bright lights are making it easy to use, and we appreciate your recommendation. If you ever have questions or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our new Fridge!
on January 9, 2026
Posted by: A long time coming
[This review was collected as part of a promotion.] We’ve had our new Frigidaire for 3 months now! It’s been great! No reaching down look for something to eat! The lighting is great, fresh ice every day! We had our previous Frigidaire for 18 years. And now we are passing it down to our eldest son.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 12, 2026
Hi there. We’re thrilled to hear that you’re enjoying your new Frigidaire refrigerator! It’s wonderful that the lighting, ice maker, and overall design are making your daily use easier. Thank you for sharing that your previous Frigidaire served your family so well for 18 years—we’re honored to be a part of your household across generations.
If you ever have questions about features or care tips to keep your refrigerator running at its best, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1‑800‑374‑4432 or via Live Chat on our website.
Best Regards,
Ruth
If you ever have questions about features or care tips to keep your refrigerator running at its best, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1‑800‑374‑4432 or via Live Chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator
on January 8, 2026
Posted by: Buzz608
[This review was collected as part of a promotion.] Needed to upgrade my kitchen refrigerator. Very happy with this purchase! Fits perfectly where I needed it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 12, 2026
Thank you for your feedback, Buzz608! We’re thrilled to hear that your new refrigerator fits perfectly in your kitchen and that you’re very happy with your purchase. It’s great to know the upgrade worked out just the way you needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 8, 2026
Posted by: Fishygal
[This review was collected as part of a promotion.] Wonderful
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice, Sleek and a great deal.
on January 6, 2026
Posted by: zoomin
[This review was collected as part of a promotion.] Fits nice in the spot i have , which was really small. For any larger fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Happy with the purchase
on January 6, 2026
Posted by: mariz2869
[This review was collected as part of a promotion.] We are happy it works for us .
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 8, 2026
Thank you for sharing your feedback on your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re delighted to hear that you are happy with your purchase and that it’s meeting your expectations!
We appreciate your input and hope you continue to enjoy your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
We appreciate your input and hope you continue to enjoy your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on January 6, 2026
Posted by: DSW1390
[This review was collected as part of a promotion.] Ask me after a year. Just got it!
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 6, 2026
Hello DSW1390!
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re glad to hear that everything is going well so far and hope it continues to meet your expectations.
We look forward to hearing from you in the future and hope you continue enjoying your new refrigerator. If you ever have questions or need assistance, you can connect with us via live chat at www.frigidaire.com
or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire!~Sam
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re glad to hear that everything is going well so far and hope it continues to meet your expectations.
We look forward to hearing from you in the future and hope you continue enjoying your new refrigerator. If you ever have questions or need assistance, you can connect with us via live chat at www.frigidaire.com
or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on January 6, 2026
Posted by: Ubusednickname
[This review was collected as part of a promotion.] Purrfect size!
Written by a customer while visiting frigidaire.com