Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Happy New owner of refrigerator.
on January 12, 2026
Posted by: MonkeyButt
[This review was collected as part of a promotion.] Only thing that would improve my refrigerator would be a light in the freezer. I'm old, hard to see.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 13, 2026
Hi there! We’re glad to hear that you’re enjoying your refrigerator overall. Thank you for sharing your feedback about the freezer light — we understand how helpful that would be, and we’ll pass your input along for consideration.
If you have any questions or need assistance with your appliance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. We’re always happy to help! - Reed
If you have any questions or need assistance with your appliance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 12, 2026
Posted by: Wheels58
[This review was collected as part of a promotion.] Love the adjustable shelves in the refrigerator and the drawers in the freezer 🤗 This refrigerator not only is the perfect size for a couple of people, it also fits my kitchen perfectly.🙏
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 13, 2026
Hi there! Thank you for sharing your experience! We’re so happy to hear that the adjustable shelves and freezer drawers are making your refrigerator easy to organize. It’s wonderful that the size fits both your needs and your kitchen so well.
We truly appreciate your feedback and hope your refrigerator continues to make daily life more convenient and enjoyable! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your feedback and hope your refrigerator continues to make daily life more convenient and enjoyable! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on January 12, 2026
Posted by: ReRunger
[This review was collected as part of a promotion.] Fits perfect and functions very good
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 12, 2026
Posted by: Nick Trivi
[This review was collected as part of a promotion.] great appliance.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 13, 2026
Hi there! We’re thrilled to hear that you’re enjoying your French door refrigerator and that it’s been a great appliance for you.
If you have any questions or need assistance with your appliance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. We’re always happy to help! - Reed
If you have any questions or need assistance with your appliance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on January 12, 2026
Posted by: amroxy
[This review was collected as part of a promotion.] Looks great and fits my kitchen space nicely.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 13, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your refrigerator not only looks great but also fits your kitchen space perfectly. It’s always wonderful to know when our products complement both the functionality and style of your home.
If you ever have any questions, need guidance on features, or require assistance in the future, our team is always here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST.
We truly appreciate you choosing Frigidaire and taking the time to share your experience. We hope your appliance continues to provide convenience, reliability, and style in your kitchen for many years to come! – Maria
If you ever have any questions, need guidance on features, or require assistance in the future, our team is always here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST.
We truly appreciate you choosing Frigidaire and taking the time to share your experience. We hope your appliance continues to provide convenience, reliability, and style in your kitchen for many years to come! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 12, 2026
Posted by: Nvargas
[This review was collected as part of a promotion.] It is spacious and absolutely beautiful
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 13, 2026
Thank you so much for sharing your feedback! We’re thrilled to hear that you find your refrigerator both spacious and beautiful. It’s always wonderful to know when our products not only meet your functional needs but also enhance the look and feel of your kitchen.
If you ever have any questions, want tips on features, or need assistance in the future, our team is always here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. – Maria
If you ever have any questions, want tips on features, or need assistance in the future, our team is always here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Space saver
on January 11, 2026
Posted by: Brother111
[This review was collected as part of a promotion.] We love our new Frigidaire. The French doors open plenty wide enough and the shelf space on the doors are great! The bottom freezer makes for easy access and we are able to see what’s inside now. And the ice maker!! Makes the best small cubes for our drinks and not the bulky ice. We will definitely buy again for our garage.
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 12, 2026
Hello Brother111!
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re thrilled to hear that you love your new refrigerator!
It’s wonderful to know that the French doors provide easy access, the door shelves are convenient, and the bottom freezer helps you see and organize your items better. We’re also glad that the ice maker is providing the perfect small cubes for your drinks.
We greatly appreciate your feedback and are delighted to hear you would consider purchasing another Frigidaire for your garage. If you ever have any questions or need assistance, our Customer Care Team is always available at 1-800-374-4432, via email, or through live chat at www.frigidaire.com.
Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re thrilled to hear that you love your new refrigerator!
It’s wonderful to know that the French doors provide easy access, the door shelves are convenient, and the bottom freezer helps you see and organize your items better. We’re also glad that the ice maker is providing the perfect small cubes for your drinks.
We greatly appreciate your feedback and are delighted to hear you would consider purchasing another Frigidaire for your garage. If you ever have any questions or need assistance, our Customer Care Team is always available at 1-800-374-4432, via email, or through live chat at www.frigidaire.com.
Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 11, 2026
Posted by: Your worship
[This review was collected as part of a promotion.] When first installed, it was VERY noisy. After about 36 hours it quieted down. Has been quiet and efficient ever since. I am pleased with purchase and especially pleased with the price.
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 12, 2026
Dear Valued Customer!
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re glad to hear that after the initial break-in period, your refrigerator has become quiet and is performing efficiently.
We’re also delighted that you’re pleased with your purchase and the value it provides. Your feedback is greatly appreciated, and it encourages us to continue delivering appliances that meet our customers’ expectations.
If you ever have any questions or need assistance, our Customer Care Team is available at 1-800-374-4432, via email, or through live chat at www.frigidaire.com.
Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re glad to hear that after the initial break-in period, your refrigerator has become quiet and is performing efficiently.
We’re also delighted that you’re pleased with your purchase and the value it provides. Your feedback is greatly appreciated, and it encourages us to continue delivering appliances that meet our customers’ expectations.
If you ever have any questions or need assistance, our Customer Care Team is available at 1-800-374-4432, via email, or through live chat at www.frigidaire.com.
Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com