Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Beautiful
on November 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Beautiful refrigerator. Smaller inside than expected. Freezer is small
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 24, 2025
Hi Elizabeth Esposito! Thank you for your feedback! We’re glad you like the refrigerator. For any questions or assistance regarding size or features, please feel free to reach out to our team via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET, and Saturday 9:00 AM – 6:00 PM ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy Chiller
on November 21, 2025
Posted by: Royalone
I am pleased with my new refrigerator. It fits in the space well! I like the double drawers in the freezer which allows better freezer organization. The only thing I wish it had was a compartment for the cheese and lunch meats. I understand they were trying to save space but, perhaps a side door compartment would work?
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 24, 2025
Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator fits perfectly and that you appreciate the double freezer drawers for better organization. We also appreciate your suggestion regarding a dedicated compartment for cheese and lunch meats. Your input is valuable, and we’ll be sure to pass it along to our design team as we continually look for ways to improve our products. We hope you continue enjoying your refrigerator! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m.-6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving the fridge so far
on November 21, 2025
Posted by: Lonni_Luv
[This review was collected as part of a promotion.] Great refrigerator for the price point. Great storage and my kids especially love the ice maker to fill their cups everyday for school.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 24, 2025
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that the storage and ice maker have been a hit with your kids—it’s always great to know our products are making everyday life a little easier and more convenient.
If you ever need further assistance, have questions about your refrigerator, or want to explore additional features, our team is here to help. You can reach us via Live Chat at Frigidaire.com for quick support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re always happy to assist you with anything you need. Thank you again for choosing Frigidaire! - Maria
If you ever need further assistance, have questions about your refrigerator, or want to explore additional features, our team is here to help. You can reach us via Live Chat at Frigidaire.com for quick support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re always happy to assist you with anything you need. Thank you again for choosing Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
AMAZING QUALITY FOR GREAT PRICE
on November 20, 2025
Posted by: Isaac38
[This review was collected as part of a promotion.] I honestly am in love with the new the fridge, and the ice maker is a convenient feature to have, literally the best fridge if your looking for budget friendly with high quality.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement fridge
on November 20, 2025
Posted by: Lofty
[This review was collected as part of a promotion.] Very satisfied with my new Frigidaire fridge. The right amount of space and shelving for the space I had allotted. I’m happy with the freezer space and ice maker as well. Top notch
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 20, 2025
Hello Lofty!
Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We’re thrilled to hear that your new fridge fits your space perfectly and provides the right amount of storage and shelving. It’s also great to know you’re enjoying the freezer space and ice maker.
We truly appreciate your kind words and are glad to hear the appliance is living up to your expectations. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We’re thrilled to hear that your new fridge fits your space perfectly and provides the right amount of storage and shelving. It’s also great to know you’re enjoying the freezer space and ice maker.
We truly appreciate your kind words and are glad to hear the appliance is living up to your expectations. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter Depth Frigidaire Refrigerator
on November 19, 2025
Posted by: BobTNJ
[This review was collected as part of a promotion.] The unit is very good. I've had it for one week. It runs very quiet. One suggestion is to provide some sort of item stabilization for the trays attached to the doors. The reason for this suggestion is that items in these door trays tend to rattle a bit when the doors are closed. Other than that, the unit is great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge for a Large Family!
on November 19, 2025
Posted by: rachelski78
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️ This fridge is a game-changer! Keeps food fresh and has plenty of space. Setup was easy after watching some YouTube videos to get it out of Demo mode. Love that it is stainless steel only on the front and does not show smudges easily. It is reliable and efficient - love it! 👍
Response from frigidaire.comBy John, Online Outreach Specialist, November 19, 2025
Hi, Rachelski78. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on November 19, 2025
Posted by: Kelsbels12
[This review was collected as part of a promotion.] Great appliance from Frigidaire! Love the extra space and hidden drawer in freezer
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 19, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re delighted to hear that you’re enjoying your Frigidaire appliance, especially the extra space and the hidden freezer drawer. We truly appreciate you sharing your feedback!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re delighted to hear that you’re enjoying your Frigidaire appliance, especially the extra space and the hidden freezer drawer. We truly appreciate you sharing your feedback!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com