Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,704 Reviews)
Open Ratings Snapshot
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
on January 14, 2026
Posted by: Sederstrom
[This review was collected as part of a promotion.] Luv the French door and bottom freezer
Response from frigidaire.comBy John, Online Outreach Specialist, January 14, 2026
Hello, Sederstrom. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Refrigerator Review
on January 14, 2026
Posted by: ode bun
[This review was collected as part of a promotion.] Excellent quality and easy to operate!! I love the shelves and the compartments on the door. Its a great addition to my kitchen!!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on January 14, 2026
Posted by: WilliamJG
[This review was collected as part of a promotion.] Very pleased with the Model and performance
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
We miss our side by side
on January 13, 2026
Posted by: airboy
[This review was collected as part of a promotion.] Works Great!
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 14, 2026
Hi, Airboy! We’re glad to hear your new refrigerator is working great! Even though you miss your side-by-side, it’s wonderful that your new refrigerator is meeting your needs. If you ever have questions or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Refrigerator
on January 13, 2026
Posted by: Howard Thomas
[This review was collected as part of a promotion.] Love it 😊
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 13, 2026
Hello Howard!

Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that you love your new refrigerator! 😊
We appreciate your feedback. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on January 13, 2026
Posted by: Nanak101
[This review was collected as part of a promotion.] Works as it should
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 13, 2026
Thank you for your feedback! We’re glad to hear your appliance is working as expected. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards  

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love it!
on January 13, 2026
Posted by: larkyrn
[This review was collected as part of a promotion.] Beautiful refrigerator, fits small space perfectly. Interior is perfect with great lighting. Quick, efficient ice maker.
Response from frigidaire.comBy John, Online Outreach Specialist, January 13, 2026
Hello, Larkyrn. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Freezer compartment too small.
on January 12, 2026
Posted by: Noone9765
[This review was collected as part of a promotion.] The compartments in the freezer reduce the space available for food storage.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 13, 2026
Hello, Noone9765! Thank you for sharing your feedback. We’re glad you’re using your new refrigerator, and we appreciate your note about the freezer compartments—it’s helpful for us and other customers to know how the space works in everyday use.

If you ever have questions, want tips, or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
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