Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Owner
on January 16, 2026
Posted by: Charliebear60
[This review was collected as part of a promotion.] It’s very nice and quiet
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 16, 2026
Thank you for your feedback! We’re glad to hear you find it both nice and quiet. We appreciate your support and hope it continues to meet your expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet, and fits the space well
on January 15, 2026
Posted by: Cbwade
The new fridge is quite efficient and fits my small kitchen perfectly. An additional shelf would make the interior more useful
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 16, 2026
Hi Carlyn! Thank you for sharing your feedback! We’re glad to hear that your new fridge is efficient and fits perfectly in your kitchen space.
We appreciate your suggestion regarding an additional interior shelf and understand how extra flexibility can make storage even more convenient. Feedback like this is very helpful to us.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your suggestion regarding an additional interior shelf and understand how extra flexibility can make storage even more convenient. Feedback like this is very helpful to us.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door
on January 15, 2026
Posted by: Chris987
[This review was collected as part of a promotion.] We love our new Frigidaire French Door,lots of room and compact,great deal
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 15, 2026
Hello Chris987!
Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. It’s great to know that the spacious yet compact design is working perfectly for your needs and that you feel you got a great deal. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to provide reliable performance for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. It’s great to know that the spacious yet compact design is working perfectly for your needs and that you feel you got a great deal. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to provide reliable performance for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 15, 2026
Posted by: Smith2121
[This review was collected as part of a promotion.] Very nice refrigerator I would rate it so far 5 star
Response from frigidaire.comBy John, Online Outreach Specialist, January 15, 2026
Hi, Smith2121. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 14, 2026
Posted by: Chef J
[This review was collected as part of a promotion.] Great frig for a small space. Keeps everything at a great temperature. Very quiet, hand prints wipe off very easley.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 15, 2026
Thank you for your feedback! We’re glad to hear your fridge is performing well, keeping everything at the right temperature, and fitting perfectly in your space. It’s great that the quiet operation and easy-to-clean surfaces are making daily use even better! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Welcome beautiful Frigidaire refrigerator to our family!
on January 14, 2026
Posted by: Bruce the bruiser
[This review was collected as part of a promotion.] We are super satisfy with our new appliance. It is so much improved from our previous refrigerator/freezer. Thank you.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 16, 2026
Hi Bruce! Thank you for sharing your feedback! We’re delighted to hear that you’re very satisfied with your new appliance.
It’s great to know that you’ve noticed such an improvement compared to your previous refrigerator and freezer.
We truly appreciate you taking the time to share your experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that you’ve noticed such an improvement compared to your previous refrigerator and freezer.
We truly appreciate you taking the time to share your experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 14, 2026
Posted by: Night Hawk
[This review was collected as part of a promotion.] Freezer drawer on the bottom is made very small. Very little room
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 15, 2026
Thank you for sharing your feedback. We’re sorry to hear that the size of the bottom freezer drawer isn’t meeting your expectations. We understand how important storage space is, and we appreciate you taking the time to let us know.
If you’d like to discuss your model further, explore storage options, or have questions about different configurations, our customer care team would be happy to assist. You can connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST.
We appreciate your input and the opportunity to help ensure your appliance works well for your needs. — Maria
If you’d like to discuss your model further, explore storage options, or have questions about different configurations, our customer care team would be happy to assist. You can connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST.
We appreciate your input and the opportunity to help ensure your appliance works well for your needs. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the size!
on January 14, 2026
Posted by: Linnie81
[This review was collected as part of a promotion.] I was downsizing from a 24 cu ft to this 17.6 and thought I would have a problem, but I can still fit everything in. The doors are a little awkward and don't close easily and I wish there was an alarm to make you aware you left a door open.
Response from frigidaire.comBy John, Online Outreach Specialist, January 14, 2026
Hello, Linnie81.
Thank you for taking the time to share your feedback with us. We’re glad to hear that, despite downsizing, the refrigerator capacity is meeting your needs and that you’re able to fit everything comfortably.
We appreciate you also sharing your thoughts regarding the doors feeling a bit awkward and not closing as easily, as well as your suggestion for a door-open alarm. Your feedback is valuable and will be shared with our product team as we continuously look for ways to improve our designs and features.
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist.
Thank you for choosing Frigidaire.
-John
Thank you for taking the time to share your feedback with us. We’re glad to hear that, despite downsizing, the refrigerator capacity is meeting your needs and that you’re able to fit everything comfortably.
We appreciate you also sharing your thoughts regarding the doors feeling a bit awkward and not closing as easily, as well as your suggestion for a door-open alarm. Your feedback is valuable and will be shared with our product team as we continuously look for ways to improve our designs and features.
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist.
Thank you for choosing Frigidaire.
-John
Written by a customer while visiting frigidaire.com