Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great freezer layout
on December 11, 2025
Posted by: Jimbo789
Great layout. I looked at a number of fridges and this had a great layout. The shelves and drawers are well thought out.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, December 12, 2025
Hi, Jimbo789! Thank you for your feedback! We’re so glad to hear that the freezer layout and storage design are working well for you. If you ever need assistance, please call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always happy to help.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on December 4, 2025
Posted by: Wendy25
We have the fridge for one month now and totally satisfied
A lot of room to organize the food and freezer goods
A lot of room to organize the food and freezer goods
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, December 5, 2025
Thank you for sharing your experience! We’re glad to hear that your new fridge has been working well for you over the past month. It’s great to know the spacious layout is helping you stay organized with both fresh and frozen items. We appreciate your feedback and are happy to hear you’re totally satisfied! If you ever have any questions or need assistance, please don't hesitate to connect with us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very good appliance.
on November 28, 2025
Posted by: Mars79
I bought it a month ago and very satisfied until nos.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Fridge!
on November 23, 2025
Posted by: nancyf
I bought this a month ago to replace my previous refrigerator, which was 20 years old. I'm so glad I did! There's so much more space in this fridge and it runs so quietly.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, November 25, 2025
Thank you for sharing your experience, Nancy! We’re so happy to hear that your new refrigerator is exceeding your expectations, especially after your previous 20-year-old unit. It’s wonderful to know you’re enjoying the extra space and the quiet operation—those little things really make a difference every day.
We truly appreciate you choosing Frigidaire and taking the time to let us know how much you’re enjoying your appliance! If you need further assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you choosing Frigidaire and taking the time to let us know how much you’re enjoying your appliance! If you need further assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features lots of space. Like ice maker in freezer.
on November 20, 2025
Posted by: Toots Everley
Not a month old & just love it. had all fridge before no comparison to this one I have now
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, November 21, 2025
Hi there, we’re thrilled to hear that you’re loving your new refrigerator! It’s wonderful to know that it’s made such a positive difference compared to your previous fridge. If you ever have questions or need assistance, our team is available through Live Chat at Frigidaire.ca or by calling 1 (800) 265-8352, Monday–Friday from 8:30am to 8pm ET and Saturday from 9am to 6pm ET. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
love this fridge.
on November 18, 2025
Posted by: Brucie
Love this fridge, perfect size, great lighting, easy controls
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, November 20, 2025
We’re thrilled to hear that you love your fridge! 😊 It’s great to know the size, lighting, and controls are working perfectly for you. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.ca, or call us at 1 (800) 265-8352, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Spacious and efficient, but some kinks
on November 13, 2025
Posted by: JTH1
Satisfied with my new Frigidaire, especially gor the cuboic volume of the main shelves. Only default with me the door quality. They feel a bit light, not always smooth when opening, and the flap on the left door does not flip fully open when the left door is opened last, leading to banging into the right door when closed last
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, November 14, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the spacious main shelves of your 18 cu ft Counter-Depth French Door Refrigerator.
We appreciate your comments regarding the door operation and flap—your observations are valuable, and we will share them with our product development team to help improve future designs. If you experience any functional issues or need guidance on adjusting the doors, our customer support team is always happy to assist.
We appreciate your business and hope you continue to enjoy your refrigerator. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. - 6:00 p.m. ET, and we’ll be happy to assist.
We appreciate your comments regarding the door operation and flap—your observations are valuable, and we will share them with our product development team to help improve future designs. If you experience any functional issues or need guidance on adjusting the doors, our customer support team is always happy to assist.
We appreciate your business and hope you continue to enjoy your refrigerator. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. - 6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Will only buy Frigidaire
on November 10, 2025
Posted by: PaulineC
When we moved into our new home it wasn’t even an option not to purchase new Frigidaire appliances. We have always had Frigidaire and love how reliable they are, look great and last!!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca