Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect size
on August 30, 2026
Posted by: Robj7679
[This review was collected as part of a promotion.] Like two drs fr frig and freezer below.Never drank water from door and hated that ice would dropout onto floor so speed for ice in freezer not in door.t
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 2, 2026
Hi, Robj7679! Thank you for sharing your feedback! We’re glad to hear that you love the perfect size and the French-door design with the refrigerator and freezer compartments below. We also appreciate you sharing your preference for having the ice stored in the freezer rather than in the door. Your feedback is valuable to us as we continue to improve our products and designs.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’ll be happy to dive right in and help however we can. —Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’ll be happy to dive right in and help however we can. —Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 30, 2026
Posted by: CarlS403
[This review was collected as part of a promotion.] Very pleased with this fridge. With limited options to choose from due to width (clearance) in my kitchen, this was one of the few I had to choose from. I was surprised how much interior room there was and the quality of the appliance. I am hopeful it serves me well.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 31, 2026
Hi CarlS403!
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re delighted to hear that you were pleasantly surprised by its spacious interior and quality, especially given the limited options for your kitchen space.
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re delighted to hear that you were pleasantly surprised by its spacious interior and quality, especially given the limited options for your kitchen space.
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 30, 2026
Posted by: Miss Angel
[This review was collected as part of a promotion.] Well, I’ve only had my refrigerator a little over two weeks and I do love it. I have never had a freezer on the bottom or an icemaker and it works fabulous. Really enjoy enjoying it. Hope to have it for years to come.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 2, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you’re loving your new refrigerator and enjoying the experience so far.
It’s fantastic to know that you’re enjoying the convenience of the bottom-freezer design and the ice maker, especially since these are new features for you. We’re so pleased to hear that everything is working fabulously and hope it continues to serve you well for many years to come.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new refrigerator is providing the convenience and performance you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s fantastic to know that you’re enjoying the convenience of the bottom-freezer design and the ice maker, especially since these are new features for you. We’re so pleased to hear that everything is working fabulously and hope it continues to serve you well for many years to come.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new refrigerator is providing the convenience and performance you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my French doors
on August 30, 2026
Posted by: Karc
[This review was collected as part of a promotion.] Awesome frigerator. So glad we purchased a Frigidaire
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 31, 2026
Hi Karc!
Thank you for your wonderful feedback! We’re thrilled to hear that you’re loving your new Frigidaire refrigerator and enjoying the convenience of the French-door design.
We truly appreciate you choosing Frigidaire and are so glad you’re happy with your purchase. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your wonderful feedback! We’re thrilled to hear that you’re loving your new Frigidaire refrigerator and enjoying the convenience of the French-door design.
We truly appreciate you choosing Frigidaire and are so glad you’re happy with your purchase. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid Buy
on August 29, 2026
Posted by: SBickham40
[This review was collected as part of a promotion.] Overall great replacement appliance. Stays cool and lots of space. The only thing that I would have liked is the freezer having a separate light.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 1, 2026
Hi SBickham40, thank you for taking the time to share your feedback! We’re glad to hear that your Frigidaire refrigerator is a solid replacement and that you’re enjoying its cooling performance and spacious interior. We also appreciate your suggestion about having a separate light in the freezer compartment, as feedback like yours helps us understand what features are important to our customers.
We truly appreciate you choosing Frigidaire and sharing your experience with us! If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We truly appreciate you choosing Frigidaire and sharing your experience with us! If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small size fridge huge storage
on August 29, 2026
Posted by: LisaJim
[This review was collected as part of a promotion.] I have been looking for a small space refrigerator in this style for a long time. This did not disappoint! So much space inside both refrigerator and the freezer. Love it
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 31, 2026
Hi, LisaJim! Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire French-door refrigerator was just what you had been looking for. It’s wonderful to know that it fits your space while still giving you plenty of room in both the refrigerator and freezer. We’re so glad you love it and hope you continue enjoying your new appliance!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always here to help and happy to be part of your home!—Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always here to help and happy to be part of your home!—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good so far!
on August 29, 2026
Posted by: Kolodog
[This review was collected as part of a promotion.] Only had for a few weeks and I like it.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 31, 2026
Hi, Kolodog! Thank you for sharing your feedback! We’re happy to hear that you’re enjoying your new Frigidaire French-door refrigerator so far. We appreciate you taking the time to let us know how things are going, and we hope your new refrigerator continues to meet your needs and make life a little easier!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always here to help and hope you continue having a great experience with your Frigidaire appliance! —Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always here to help and hope you continue having a great experience with your Frigidaire appliance! —Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Combination of Fit and Features
on August 29, 2026
Posted by: USNA79
[This review was collected as part of a promotion.] Searched for a refrigerator that would fit in the existing space of our kitchen. This Frigidaire was it. Not only is it a perfect fit, but it is also loaded with features. The lighting inside is nice and bright. The drawer and shelf space is generous for a smaller sized refrigerator. The freezer is also laid out nicely with a good amount of storage options. We haven't had the refrigerator long enough to see how energy efficient it is, along with the impact on our electric bill. It appears to run on a more ongoing basis, but the literature suggests this is normal because of the latest technology which results in a more energy efficient unit. Bottom line, very pleased so far.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 1, 2026
Hi, USNA79!
Thank you for sharing such a thoughtful review! We're thrilled to hear your Frigidaire refrigerator was the perfect fit for your kitchen and that you're enjoying its many features. It's wonderful to know the bright interior lighting, generous drawer and shelf space, and well-organized freezer are making the most of its compact design.
We also appreciate your observations about its operation and energy efficiency. We're glad the information provided helped set expectations for how newer, more efficient refrigerators may operate. Most of all, we're happy to hear you're very pleased with your new refrigerator so far. We truly appreciate you choosing Frigidaire and hope you continue enjoying it for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing such a thoughtful review! We're thrilled to hear your Frigidaire refrigerator was the perfect fit for your kitchen and that you're enjoying its many features. It's wonderful to know the bright interior lighting, generous drawer and shelf space, and well-organized freezer are making the most of its compact design.
We also appreciate your observations about its operation and energy efficiency. We're glad the information provided helped set expectations for how newer, more efficient refrigerators may operate. Most of all, we're happy to hear you're very pleased with your new refrigerator so far. We truly appreciate you choosing Frigidaire and hope you continue enjoying it for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com