Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on July 17, 2026
Posted by: Modell
[This review was collected as part of a promotion.] The last Frigidaire lasted almost 20 years, I knew we couldn't go wrong replacing with another. We absolutely love this one as much as the last one. Thanks Frigidaire for making high quality appliances!!!!!!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your wonderful feedback! We're thrilled to hear that your previous Frigidaire appliance provided nearly 20 years of reliable service and that your new one has continued to meet your expectations. It means a lot to know you trust Frigidaire for quality and performance.
We appreciate your continued loyalty and thank you for choosing Frigidaire. We hope your new appliance brings you many more years of convenience and satisfaction!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your continued loyalty and thank you for choosing Frigidaire. We hope your new appliance brings you many more years of convenience and satisfaction!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for diwnsizing option
on July 17, 2026
Posted by: Worksforseniors
[This review was collected as part of a promotion.] Replacing my 30 year old "freezer on top" refrigerator with less capacity was risky but I am very satisfied with this French door model. My small household doesn't need 20-plus capacity anymore. The interior is very flexible with the long shelves and wide door storage bins. I really enjoy the split doors to open just one side for most used items to conserve energy. This unit would be absolutely perfect if the freezer had some lighting on the bottom drawer and if the icemaker water line wasn't exposed on the exterior side where there isn't a wall or end cap to hide it. Still just what I wanted for smaller footprint with modern convenient options and great stainless look.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your thoughtful feedback! We're thrilled to hear that your Frigidaire French door refrigerator has been a great fit for your home and that you’re enjoying the flexible storage options, spacious door bins, and convenient split-door design. It’s wonderful to know that the modern features and stainless look have helped make the transition from your previous refrigerator a positive experience.
We appreciate your comments about the freezer lighting and ice maker water line placement. Feedback like yours is valuable and helps us understand where we can continue improving our products.
Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide the convenience and performance you’re looking for for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your comments about the freezer lighting and ice maker water line placement. Feedback like yours is valuable and helps us understand where we can continue improving our products.
Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide the convenience and performance you’re looking for for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious and brightly lit
on July 17, 2026
Posted by: JulesBB
[This review was collected as part of a promotion.] We’d ’inherited’ a 20 yr old white, freezer-on top old school Whirlpool fridge that came with the house when we bought it five years ago. We didn’t even have a icemaker! When the recent Frigidaire summer sale popped up we jumped on the opportunity to replace it with a modern model, saving almost a thousand dollars! This counter-depth French door design is so beautiful in our kitchen! The freezer has three drawer compartments and of course the joy of an icemaker! The top refrigerator section is so spacious! Lots of storage in the two shelf compartments in the doors and the shelf depths of the interior section provides plenty of storage. The bright LED lights illuminate the entire interior. The anti-fingerprint feature is an added bonus! I’ve had a stainless surface refrigerator in the past and was forever plagued by trying to keep it clean. I highly recommend this Frigidaire counter depth French door refrigerator!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear how much you’re enjoying your new Frigidaire counter-depth French door refrigerator and the many upgrades it has brought to your kitchen. It’s wonderful to know that you appreciate the spacious storage, organized freezer drawers, convenient ice maker, bright LED lighting, and easy-to-clean anti-fingerprint finish.
We’re glad this refrigerator was a great fit for your home and that the savings made the upgrade even better. Thank you for highly recommending Frigidaire and for choosing us. We hope your refrigerator continues to provide style, convenience, and reliable performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re glad this refrigerator was a great fit for your home and that the savings made the upgrade even better. Thank you for highly recommending Frigidaire and for choosing us. We hope your refrigerator continues to provide style, convenience, and reliable performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just perfect
on July 17, 2026
Posted by: Docujon
[This review was collected as part of a promotion.] It looks great, it runs great, it fits great. Okay it’s perfect!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We're thrilled to hear that your Frigidaire appliance looks great, runs great, and fits perfectly in your space. It’s wonderful to know that you’re enjoying the design and performance.
We appreciate you choosing Frigidaire and hope your appliance continues to provide excellent performance and convenience for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your appliance continues to provide excellent performance and convenience for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best refrigerator ever!
on July 17, 2026
Posted by: Chef 13
[This review was collected as part of a promotion.] The counter depth refrigerator by Frigidaire is the best fridge that I've ever purchased. It's compact but extremely spacious! The temperature control, being able to stop ice production, the overall ease of use is quite extraordinary!
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 20, 2026
Hi, Chef 13! Thank you for sharing your wonderful feedback! We’re delighted to hear that your Frigidaire French-door refrigerator has exceeded your expectations. It’s great to know that you’re enjoying the spacious design, temperature control features, ice production settings, and overall ease of use. We appreciate you choosing Frigidaire and are thrilled to be a part of your home.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love doors
on July 17, 2026
Posted by: Trinks49
[This review was collected as part of a promotion.] This is key first French door it give me reach room my side by side didn’t.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 20, 2026
Hi, Trinks49! Thank you for sharing your experience! We’re delighted to hear that your Frigidaire French-Door Refrigerator is providing the extra space and accessibility you were looking for compared to your previous side-by-side refrigerator. It’s great to know that the French-door design is helping make it easier to organize and reach your items. We truly appreciate your feedback and thank you for choosing Frigidaire! If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great size for Condo
on July 16, 2026
Posted by: Jaayy
[This review was collected as part of a promotion.] This refrigerator is a great size for my condo that has a small kitchen space. It runs quiet, looks nice, and has ample space in both the fresh and freezer sections. It replaced an old and bulky top freezer fridge. Very happy with my purchase :)
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 17, 2026
Hi, Jaayy! Thank you for your wonderful review! We're delighted to hear your new refrigerator is the perfect fit for your condo and that you're enjoying its quiet operation, stylish design, and spacious fresh food and freezer compartments. It's great to know it has been a fantastic upgrade from your previous refrigerator. We truly appreciate you choosing Frigidaire and are so glad you're happy with your purchase!
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our fridge
on July 16, 2026
Posted by: Greg Probst
[This review was collected as part of a promotion.] We love our new fride, it is the perfect size. Helps us keeps all of our food and easy to see.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 20, 2026
Hi Greg Probst!
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're delighted to hear that you love your new refrigerator and that it's the perfect size for your needs. It's great to know that the layout makes it easy to organize and find your food.
We truly appreciate your kind words and are grateful you chose Frigidaire. If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're delighted to hear that you love your new refrigerator and that it's the perfect size for your needs. It's great to know that the layout makes it easy to organize and find your food.
We truly appreciate your kind words and are grateful you chose Frigidaire. If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com