Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
We love it!
on January 18, 2026
Posted by: T Hall
[This review was collected as part of a promotion.] Perfect size for our small kitchen and has plenty of space inside.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 20, 2026
Thank you for your feedback, T Hall! We’re glad to hear that your appliance is the perfect size for your kitchen while still providing plenty of space inside.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 17, 2026
Posted by: Jade12
[This review was collected as part of a promotion.] Appliance is quiet, maintains food in the upper cabinet quiet nicely, while keeping foods frozen cinnamon the lower cabinet. Fingerprints on surface are minimal.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 20, 2026
Hi Jade! Thank you for sharing your feedback! We’re glad to hear that your refrigerator is performing well, keeping your food fresh in the upper cabinet and properly frozen in the lower compartment. It’s also great to know that the quiet operation and minimal fingerprints on the surface are meeting your expectations. We appreciate you taking the time to share your experience and are pleased that the refrigerator is working well for your daily needs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 17, 2026
Posted by: Kevin18jgr
[This review was collected as part of a promotion.] We love it. It's roomy and we like the bottom freezer. Very happy with our purchase
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 20, 2026
Hi Kevin! Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your refrigerator and that the roomy interior and bottom freezer are working well for your needs. It’s wonderful to know that it’s meeting your expectations and making daily use convenient. We appreciate you taking the time to let us know how happy you are with your new appliance.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on January 17, 2026
Posted by: Monkey20
[This review was collected as part of a promotion.] The whole family loves it a great addition to the family
Written by a customer while visiting frigidaire.com
Customer Rating
4
It looks great!
on January 16, 2026
Posted by: bb0068
[This review was collected as part of a promotion.] I just purchased this refrigerator and here are my issues-I feel like the fingerprint resistant option doesn’t apply to the handles, box only. I also love the bottom freezer but hate that I need to pull open a drawer, which is hard to find the handle without bending over sideways to see, to get to the ice tray but, I only need to do that twice a day and I will probably get used to it after a while. I also wish it had a deli drawer, I knew that it didn’t have one when I bought it but I really miss having a drawer for my cheese, bacon, etc.
This fridge fit perfectly in my spot and it keeps everything cold (hopefully for a long time).
This fridge fit perfectly in my spot and it keeps everything cold (hopefully for a long time).
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 19, 2026
Thank you for sharing your feedback! We’re glad to hear that your refrigerator fits perfectly and is keeping everything cold. We understand your concerns about the fingerprint-resistant finish on the handles, the bottom freezer ice tray accessibility, and the absence of a deli drawer—these are valid points that can impact day-to-day use. It’s great that you’re finding the adjustments manageable and that the overall functionality meets your needs. If you have questions about care, maintenance, or optimizing the use of your fridge, our support team is happy to assist—reach us via Live Chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday–Friday, 8:30 am–8 pm ET; Saturday, 9 am–6 pm ET). - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 16, 2026
Posted by: pster
[This review was collected as part of a promotion.] this is a nice refrigerator thanks, cools just fine freezer is good and cold .
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 19, 2026
Thank you for your feedback! We’re glad to hear that you’re enjoying your refrigerator and that both the fridge and freezer are cooling properly. If you have any questions about features, maintenance, or care, our team is happy to help—reach us via Live Chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday–Friday, 8:30 am–8 pm ET; Saturday, 9 am–6 pm ET). - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Refrigerator
on January 16, 2026
Posted by: CherFanboi
[This review was collected as part of a promotion.] Absolutely love this model of refrigerator. We have way more space and love the freezer on the bottom style.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 19, 2026
Hi there! Thank you for sharing your experience! We’re thrilled to hear that you love your refrigerator and are enjoying the extra space and bottom freezer design.
We appreciate your feedback and hope it continues to make your daily life easier and more convenient! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your feedback and hope it continues to make your daily life easier and more convenient! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 16, 2026
Posted by: Kathyhar
[This review was collected as part of a promotion.] I love this Double door fridge freeEr. It has 3 drawers in the freezer for lots of storage. And I now have an ice
Maker for the first time
Maker for the first time
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 19, 2026
Thank you for sharing your feedback! We’re delighted to hear that you love your double-door refrigerator and that the three freezer drawers are providing plenty of storage. It’s also great to know that your ice maker is working well and making life a little easier.
If you ever have questions, need guidance, or require assistance with your appliance, our Customer Care Team is happy to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. We appreciate your feedback and thank you for choosing Frigidaire! — Maria
If you ever have questions, need guidance, or require assistance with your appliance, our Customer Care Team is happy to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. We appreciate your feedback and thank you for choosing Frigidaire! — Maria
Written by a customer while visiting frigidaire.com