Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Our Refrigerator IS Running
on January 22, 2026
Posted by: bobecolbe
[This review was collected as part of a promotion.] We caught it! Really though, all is going well! We upgraded from a 12 year old very basic fridge where 40% of it was used to collect leaking water that would inevitably freeze. We love our new fridge! So much space and everything is working as it should! We enjoy just “going to the fridge” just to look at it. LOL
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 23, 2026
Hi, bobecolbe! We love hearing this—thank you for sharing! Upgrading from a 12-year-old fridge is a big change, and we’re thrilled to know your new French Door Refrigerator is bringing you so much joy (even those just-because trips to the fridge). Extra space, proper cooling, and worry-free performance are exactly what we want for you, and it’s great to hear everything is working as it should.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help! – Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for small house.
on January 22, 2026
Posted by: Dutch V
[This review was collected as part of a promotion.] We really like this fridge. The bottom freezer pull out drawer is very convenient. The upper portion is easy to access without having to bend over. It is very quiet and the ice maker is a real plus. Perfect size for our small kitchen.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 23, 2026
Hi, Dutch V! We really appreciate your kind words! It’s great to hear that you’re enjoying the convenience of the pull-out freezer, easy upper access, and ice maker, all while keeping your kitchen quiet and efficient.
For any questions or additional support, you can contact us anytime via Live Chat at frigidaire.com or give us a call at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. We’re here to make sure you have the best experience with your Frigidaire appliance. – Angel
For any questions or additional support, you can contact us anytime via Live Chat at frigidaire.com or give us a call at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. We’re here to make sure you have the best experience with your Frigidaire appliance. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on January 22, 2026
Posted by: Bumblebee9237
[This review was collected as part of a promotion.] Excellent fridge, ice maker works great. Got it on sale
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 23, 2026
Thank you for sharing your experience with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that it’s performing well and that you’re enjoying the ice maker.
We appreciate your feedback and hope you continue to enjoy your refrigerator for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We appreciate your feedback and hope you continue to enjoy your refrigerator for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Nickname 3211
[This review was collected as part of a promotion.] This is my first new fridge. I absolutely love it.
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 21, 2026
Hello Nickname 3211!
Thank you for taking the time to share your feedback! We’re thrilled to hear that you absolutely love your first new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. There’s nothing better than enjoying a fridge that fits your needs perfectly!
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to provide convenience and satisfaction for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share your feedback! We’re thrilled to hear that you absolutely love your first new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. There’s nothing better than enjoying a fridge that fits your needs perfectly!
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to provide convenience and satisfaction for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Appliance!
on January 20, 2026
Posted by: Louis52
[This review was collected as part of a promotion.] Tired of having to deal with repairs to a previous fridge even though it was only three years old, I dumped that national brand and replaced it with a Frigidaire, and I'm MUCH happier with my refrigerator's performance. It runs quieter and is roomier inside even though it's outer case is smaller. It's ice maker is reliable and makes perfectly sized cubes for glassware. The temperature controls are precise.Overall it's everything I want in a fridge.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 21, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire fridge is meeting your expectations—quiet operation, roomy interior, reliable ice maker, and precise temperature controls. It’s wonderful to know it’s everything you want in a refrigerator, and we truly appreciate you choosing Frigidaire. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on January 20, 2026
Posted by: Dave778899
[This review was collected as part of a promotion.] Loving our new Frigidaire refrigerator since we bought it. Its cleans cold and the bottom pull out freezer is so great. Lots of room and storage inside too. It’s well lit inside when opened. Very happy with it!
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 22, 2026
Hi, Dave778899! We appreciate you taking the time to leave a review for your Frigidaire French Door Refrigerator. It’s great to hear that you love the roomy storage, pull-out freezer, and well-lit interior. Knowing it’s making your daily life easier makes us very happy!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST—we’re always glad to help.– Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST—we’re always glad to help.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on January 20, 2026
Posted by: BRB9
[This review was collected as part of a promotion.] I absolutely love my new refrigerator! Lots of room!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 22, 2026
Thank you for sharing your excitement, BRB9! We’re thrilled to hear that you absolutely love your new refrigerator and that the spacious interior is meeting your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and are always happy to assist.
Thank you again, and we hope you continue enjoying your Frigidaire refrigerator! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and are always happy to assist.
Thank you again, and we hope you continue enjoying your Frigidaire refrigerator! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on January 20, 2026
Posted by: AnetStel
[This review was collected as part of a promotion.] Not only an attractive appliance but very functional.
Response from frigidaire.comBy John, Online Outreach Specialist, January 20, 2026
Hello, AnetStel. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com