Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,704 Reviews)
Open Ratings Snapshot
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Love Our New Fridge
on January 24, 2026
Posted by: DaytonDave
[This review was collected as part of a promotion.] This sleek refrigerator is perfect for our kitchen. It's beautifully designed and holds our food in an organized manner. The glass shelves and bright lighting make everything visible. The freezer has layered drawers that allow us to inventory what it holds. No more digging down to find frozen foods.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 26, 2026
Hello, thank you for sharing your feedback on your new Frigidaire refrigerator! We’re delighted to hear that the sleek design, bright lighting, and organized shelving are making it easy to see and access your food. It’s great to know that the layered freezer drawers are helping you keep everything neatly arranged without having to dig around.

If you ever have questions or need assistance with your refrigerator, please don’t hesitate to reach out via Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday, 8:30am–8:00pm ET, and Saturday, 9:00am–6:00pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on January 24, 2026
Posted by: A2L32
[This review was collected as part of a promotion.] Super nice small fridge, perfect fit for are needs.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 27, 2026
Hi there! We’re glad to hear that your new fridge is a perfect fit for your needs! Thank you for sharing your experience—we’re thrilled it’s working well for you.

If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on January 23, 2026
Posted by: BrianB12
[This review was collected as part of a promotion.] More room in a smaller unit. Perfect for our space
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 26, 2026
Hi, BrianB12! We’re glad to hear your Frigidaire appliance is giving you plenty of room while fitting perfectly in your space! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Frig
on January 23, 2026
Posted by: SandiO
[This review was collected as part of a promotion.] Plenty of room . Quiet. Love the freezer area. Easy to move. Beautiful finish....stainless. Good price. Love it
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 26, 2026
Hi, SandiO! We’re thrilled to hear you love your new Frigidaire refrigerator! It’s wonderful that the spacious interior, quiet operation, freezer area, and stainless finish are making a difference in your kitchen. Thank you for sharing your experience—we’re so happy it’s meeting your needs at a great value! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Fab Fridge
on January 23, 2026
Posted by: New stainless steel beaut
[This review was collected as part of a promotion.]
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 26, 2026
We’re thrilled to hear you’re loving your new Frigidaire fridge! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
FRFG1723AV refrigerator
on January 23, 2026
Posted by: Motherof4
[This review was collected as part of a promotion.] Easy to set up it has plenty of space the only issue i had was snapping in the top door shelf so when I put my items in it and opened the door the shelf fwll off and broke 💔 but im still very satisfied 😌.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 26, 2026
Hello there, Motherof4! Thank you for taking the time to share your experience with your new refrigerator. We’re glad to hear that setup was easy and that the spacious design is meeting your needs. We’re very sorry to hear about the issue with the top door shelf and understand how frustrating that must have been. Please know that our Customer Support team can assist with replacement parts or guidance to ensure your refrigerator is fully functional.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Fridge
on January 23, 2026
Posted by: MnyeP
[This review was collected as part of a promotion.] Wonderful fridge. Perfect for our space.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 26, 2026
Hi MnyeP, thank you for your kind words! We’re delighted to hear that the refrigerator is a perfect fit for your space and that you’re enjoying it. Feedback like this truly means a lot to us.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on January 22, 2026
Posted by: JandMH
[This review was collected as part of a promotion.] We are very happy with our purchase. The lighting and room with the 2 french doors and the bottom freezer drawer is actually very spacious and we like the size of the ice cubes. Definately would recommend.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 23, 2026
Thank you for sharing your experience! We’re delighted to hear that you’re very happy with your Frigidaire French door refrigerator, enjoy the spacious interior, and like the ice cube size. We appreciate your recommendation!

If you need any assistance or have any questions, please feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.com
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