Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,441 Reviews)
Rating breakdown 7,441 reviews
5 Stars
5,647
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love my new fridge
on December 3, 2025
Posted by: Grammy A
[This review was collected as part of a promotion.] I am very pleased with my purchase. This is my first freezer on the bottom and I love not having to get my juice and heavy fridge things from a very low shelf any more. Refrigerator items are now right at eye level and easy to reach. The French doors are great. I only need to open the side where I need to access something. This refrigerator is very quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 3, 2025
Posted by: Joz73
[This review was collected as part of a promotion.] The unit is a perfect fit for our kitchen and looks great! The only criticism I have is the design of the freezer compartment which doesn't maximize the space available.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Things in Small packsges
on December 3, 2025
Posted by: CathyOS
[This review was collected as part of a promotion.] Small or limited space, this refrigerator is just right. Plenty of room, great inside lighting.
Having freezer drawers with good size lower bin, helps keep frozen food in plain sight.
Having freezer drawers with good size lower bin, helps keep frozen food in plain sight.
Response from frigidaire.comBy John, Online Outreach Specialist, December 3, 2025
Hello, CathyOS. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 3, 2025
Posted by: LiMi
[This review was collected as part of a promotion.] I am enjoying my new refrigerator! Nice upgrade too! It is easy to keep clean and navigate temperature settings inside. It's nice and light inside, so easy to see everything. The freezer is compartmentalized, so keeping everything organized is easy and no hassle finding things... also, no freezer burn on my foods! I am a happy customer thus far!
Response from frigidaire.comBy John, Online Outreach Specialist, December 3, 2025
Hi, LiMi. Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that it’s been such a great upgrade for you. It’s great to know that the easy-to-clean design, simple temperature controls, bright interior, and organized freezer layout are all making a difference in your daily routine—plus no freezer burn is a big win!
We’re delighted to have you as a happy customer, and we truly appreciate you taking the time to share your experience. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
We’re delighted to have you as a happy customer, and we truly appreciate you taking the time to share your experience. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it but could use one more drawer.
on December 3, 2025
Posted by: tnissley
[This review was collected as part of a promotion.] Love everything about this refrigerator but a meat/cheese drawer would be the icing on the cake. Unfortunately I will have to find an aftermarket product to feel this need.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frig
on December 3, 2025
Posted by: Slou
[This review was collected as part of a promotion.] 5 stars! Love the way the inside of the frig is configured. Its also sleek-looking on the outside.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fridge to Fit Under the Cupboard
on December 2, 2025
Posted by: Hebder
[This review was collected as part of a promotion.] I had been searching for a while to find the right fridge and not have to have construction done to move the cupboard. The cupboard was at 70 inches. This was exactly what I was looking for! There is plenty of room in the refridgerator and the freezer sections and, it is a new unit that actually fits!!
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 3, 2025
Thank you for sharing your experience! We’re thrilled to hear that your new fridge fit perfectly without any construction and that you’re enjoying all the space in both the refrigerator and freezer sections. It’s great when the perfect fit finally happens! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 2, 2025
Posted by: Kajp7
[This review was collected as part of a promotion.] I like the French doors and the ease of access to all the shelves. The freezer drawers are decided nicely too. I only wish there was a meat/cheese drawer on top
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 3, 2025
Hello Kajp7!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re glad to hear that you’re enjoying the French doors, easy access to the shelves, and well-designed freezer drawers. We appreciate your suggestion regarding a meat/cheese drawer and will certainly share it with our product team for consideration in future designs. We truly value your input and hope your refrigerator continues to make your kitchen experience enjoyable!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re glad to hear that you’re enjoying the French doors, easy access to the shelves, and well-designed freezer drawers. We appreciate your suggestion regarding a meat/cheese drawer and will certainly share it with our product team for consideration in future designs. We truly value your input and hope your refrigerator continues to make your kitchen experience enjoyable!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com