Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
I love my new fridge
on March 9, 2026
Posted by: SH BC
Multiple lights inside as well as the french doors make it easy to see and load/unload items. I also love the multiple drawers in the freezer space - so nothing gets lost.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 11, 2026
Hi there. Thank you for your feedback! We’re glad to hear that the interior lighting and French doors make it easy to see and access your items. It’s also great to know you’re enjoying the multiple freezer drawers for better organization. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great product design
on February 26, 2026
Posted by: DAN13
We bought this refrigerator to replace our non functioning competitors unit.
We just love our Fridgidaire it is energy-efficient functions just the way we like. Very efficient.
We just love our Fridgidaire it is energy-efficient functions just the way we like. Very efficient.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, February 26, 2026
Hello DAN13!
Thank you for taking the time to share your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV). We’re delighted to hear that it has been a great replacement for your previous unit and that you’re enjoying its energy efficiency and reliable performance.
t’s wonderful to know the refrigerator is functioning exactly as you expected and meeting your needs. Your satisfaction means a great deal to us, and we truly appreciate you choosing Frigidaire for your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV). We’re delighted to hear that it has been a great replacement for your previous unit and that you’re enjoying its energy efficiency and reliable performance.
t’s wonderful to know the refrigerator is functioning exactly as you expected and meeting your needs. Your satisfaction means a great deal to us, and we truly appreciate you choosing Frigidaire for your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the freezer
on January 30, 2026
Posted by: Javelinman
We bought this fridge to replace a 1 yr old Whirlpool they could not get parts for, this fridge won us over. We love that short people can fully reach into on all shelves. We love the compartment freezer. Everything seems to be working fingers crossed that we have no further issues with appliances.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 2, 2026
Thank you for sharing your experience with the 18 cu. ft. counter-depth French door refrigerator. We’re pleased to hear that the design and accessibility of the shelves are a good fit for your household and that the freezer compartment is meeting your needs.
We appreciate your confidence in choosing this refrigerator and are glad it’s performing well so far. Thank you for taking the time to provide your feedback, and we hope it continues to serve you reliably for years to come. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
We appreciate your confidence in choosing this refrigerator and are glad it’s performing well so far. Thank you for taking the time to provide your feedback, and we hope it continues to serve you reliably for years to come. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Très bon aménagement
on January 13, 2026
Posted by: Michel51
Je suis entièrement satisfait de mon réfrigérateur. Très bon achat!
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, January 14, 2026
Bonjour Michel51! Merci pour votre commentaire! Nous sommes ravis d'apprendre que vous êtes pleinement satisfait de votre réfrigérateur Frigidaire et que cet achat vous a donné entière satisfaction. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que l'appareil répond à vos attentes.
Pour toute suggestion, remarque ou question, n'hésitez pas à nous contacter par chat en direct sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h00 (heure de l'Est).
Merci d'avoir choisi Frigidaire et passez une excellente journée! – Maico
Pour toute suggestion, remarque ou question, n'hésitez pas à nous contacter par chat en direct sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h00 (heure de l'Est).
Merci d'avoir choisi Frigidaire et passez une excellente journée! – Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Right Sized
on December 31, 2025
Posted by: Timothy B
Bought about 1 month ago and are really enjoying. It replaces a regular depth model and we appreciate the extra room in the kitchen with the new counter depth model. The lighting and ice maker are especially nice. We have had a tiny bit of freezing at the top back but are confident we can work with settings and food placement to eliminate this. Overall, great purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Amazing
on December 25, 2025
Posted by: All_Bran
I bought this a couple weeks ago and it works like a charm. They helped me get it quickly after my previous fridge broke.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
fit and finish
on December 22, 2025
Posted by: bartholomew1998
The fridge fits in its space perfectly. it is well built and works like a charm...one of my favorite things is the depth. it is the right depth, fitting lots of food but nothing gets lost in the netherworld at the back of the fridge. you can still see and get everything. the freezer is a good size too
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent Solid Fridge
on December 11, 2025
Posted by: gremmyman
Great design, Freezer drawer nice and solid not floppy like some other company's.
Fit the opening space perfectly, love the no smudge stainless.
Fit the opening space perfectly, love the no smudge stainless.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, December 12, 2025
Hello, Gremmyman. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.ca