Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
It fits, it cool, it looks great, I can see what’s there !!
on July 18, 2026
Posted by: Diane007
[This review was collected as part of a promotion.] After a long search, t found what I wanted. Grew tired of stainless and wanted to change to white to match the cabinets. Width was the problem. Here’s the result.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your experience! We’re delighted to hear that, after a long search, you found a refrigerator that checks all the boxes for your home. It’s wonderful to know that the refrigerator fits perfectly in your space, keeps your food cool, looks great, and allows you to easily see what’s inside. We’re also happy to hear that the white finish was the perfect choice to complement your cabinets and give your kitchen the updated look you wanted.
We understand that finding the right refrigerator width can be challenging, especially when you have specific space requirements. We’re pleased that you were able to find a model that not only fits your kitchen but also matches your style preferences. Thank you for choosing Frigidaire and for sharing the result of your search with us—we’re thrilled that your new refrigerator is meeting both your functional and design needs.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We understand that finding the right refrigerator width can be challenging, especially when you have specific space requirements. We’re pleased that you were able to find a model that not only fits your kitchen but also matches your style preferences. Thank you for choosing Frigidaire and for sharing the result of your search with us—we’re thrilled that your new refrigerator is meeting both your functional and design needs.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ideal for my small kitchen.
on July 17, 2026
Posted by: Roamy828
[This review was collected as part of a promotion.] This refrigerator fits well in my small kitchen. I find the depth makes it easier to see what you have inside. I will say it would be a bit small for a family of 5 or more. The price was right.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi Roamy828, thank you for taking the time to share your feedback! We're delighted to hear that your Frigidaire Counter-Depth French Door Refrigerator is a great fit for your small kitchen. It's wonderful to know that you appreciate the counter-depth design, which makes it easier to view and access the contents inside, as well as the value it provides. We also appreciate your comments regarding the available space, as feedback like yours helps us continue to improve our products and better meet our customers' needs.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 17, 2026
Posted by: J Hen
[This review was collected as part of a promotion.] It's good so far. Freezer is compact
Response from frigidaire.comBy John, Online Outreach Specialist, July 17, 2026
Hello, J Hen. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Purchase!
on July 17, 2026
Posted by: Melissav
[This review was collected as part of a promotion.] Nice looking refrigerator! Fit perfect in our kitchen!
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 17, 2026
Hi there, our valued customer.
Thank you for your 5-star review! We're delighted to hear that your new refrigerator fits perfectly in your kitchen and that you love its look. We appreciate your support and hope it provides reliable performance for many years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Thank you for your 5-star review! We're delighted to hear that your new refrigerator fits perfectly in your kitchen and that you love its look. We appreciate your support and hope it provides reliable performance for many years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happpy with
on July 17, 2026
Posted by: Dianeagainbecausedianegon
[This review was collected as part of a promotion.] We are very happy with our new refrigerator. Expecially liking the bottom freezer set up.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 17, 2026
Hi there, our valued customer.
Thank you for your 5-star review! We're delighted to hear that you're happy with your new Frigidaire refrigerator and that the bottom freezer design is working well for you. We appreciate you sharing your experience and hope you enjoy the convenience and reliable performance for many years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Thank you for your 5-star review! We're delighted to hear that you're happy with your new Frigidaire refrigerator and that the bottom freezer design is working well for you. We appreciate you sharing your experience and hope you enjoy the convenience and reliable performance for many years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on July 17, 2026
Posted by: BallV
[This review was collected as part of a promotion.] Works great! Wish it was a few inches taller and shallower to make it really counter depth, but otherwise it's great.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 21, 2026
Hi, BallV! Thank you for your review! We're happy to hear your new Frigidaire refrigerator is working great and meeting your needs. We also appreciate your feedback about the dimensions and counter-depth design. Comments like yours help us improve future products, and we'll be sure to share them with our product team. Thank you for choosing Frigidaire, and we hope you continue enjoying your refrigerator for years to come.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but spacious
on July 17, 2026
Posted by: murph0235
[This review was collected as part of a promotion.] I purchased the smaller model because of space in my home. The refrigerator section provides ample space for my needs. I enjoy the ice maker being in the bottom and having enough space for my frozen foods. I also like the darker stainless steel color.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 21, 2026
Hello Murph0235, thank you for sharing your experience! We’re glad to hear that your Frigidaire refrigerator is a great fit for your home and provides the space and features you need. It’s wonderful to know that you’re enjoying the convenient bottom freezer with the ice maker, as well as the darker stainless steel finish.
We appreciate your feedback and are happy to hear that your refrigerator is meeting your needs while complementing your space.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your feedback and are happy to hear that your refrigerator is meeting your needs while complementing your space.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our needs
on July 17, 2026
Posted by: SAKennedy
[This review was collected as part of a promotion.] Love the lighted freezer space!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear that you’re enjoying the lighted freezer space on your Frigidaire appliance. We know that good visibility and easy organization can make a big difference in everyday use.
We appreciate you choosing Frigidaire and hope your appliance continues to provide convenience and reliable performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your appliance continues to provide convenience and reliable performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com