Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
We love our new refrigerator
on September 1, 2026
Posted by: NYKNicks
[This review was collected as part of a promotion.] It’s a pleasure having this efficient addition to our family.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 4, 2026
Hi, NYKNicks! Thank you so much for your wonderful review! We’re delighted to hear that you’re loving your new Frigidaire French-door refrigerator and that it has been such a great addition to your home. It’s wonderful to know that you’re enjoying its efficiency and the convenience it brings to your daily routine.
We truly appreciate you taking the time to share your experience with us. We hope your new refrigerator continues to serve your family well for many years to come!
If you ever need assistance, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help! -Angel
We truly appreciate you taking the time to share your experience with us. We hope your new refrigerator continues to serve your family well for many years to come!
If you ever need assistance, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving my new Frigidaire
on September 1, 2026
Posted by: Cdeal213
[This review was collected as part of a promotion.] We upgraded our refrigerator from a Hisense. I am impressed with this Frigidaire. Haven’t had any issues since we received it. Great product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 4, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that you’re impressed with your new Frigidaire refrigerator and that it has been performing reliably since you received it. We truly appreciate your trust in Frigidaire and are so glad you’re enjoying your upgrade!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
love this fridge
on September 1, 2026
Posted by: Lisai718
[This review was collected as part of a promotion.] Perfect size, love the design as well!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 1, 2026
Hi Lisai718!
Thank you for your kind feedback! We’re delighted to hear that you’re loving your Frigidaire refrigerator and that the size and design are a great fit for your home. We truly appreciate you choosing Frigidaire!
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your kind feedback! We’re delighted to hear that you’re loving your Frigidaire refrigerator and that the size and design are a great fit for your home. We truly appreciate you choosing Frigidaire!
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 1, 2026
Posted by: Keith76490
[This review was collected as part of a promotion.] Smaller frig part than my previous one. Freezer is better organized with several drawers and bigger ice storage.
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 1, 2026
Hello Keith!
Thank you for taking the time to share your feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FFHT2045XS! We’re glad to hear that you’re enjoying the improved freezer organization and the larger ice storage capacity.
We understand that the refrigerator compartment feels smaller compared with your previous appliance. We appreciate you sharing this feedback, as it helps us better understand our customers’ experiences.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy the convenient storage and organization of your new refrigerator!~Sam
Thank you for taking the time to share your feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FFHT2045XS! We’re glad to hear that you’re enjoying the improved freezer organization and the larger ice storage capacity.
We understand that the refrigerator compartment feels smaller compared with your previous appliance. We appreciate you sharing this feedback, as it helps us better understand our customers’ experiences.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy the convenient storage and organization of your new refrigerator!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on August 31, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Good little fridge for the price. We usually have to get one for low-depth but this fridge fit the bill without the extra cost. Good machine. Decent Ice maker. All good
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 2, 2026
Hi there, Big dicky! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator fits the bill without the added cost of a low-depth model. It’s wonderful to know that you’re happy with its performance, price, and overall design, and that the ice maker is working well for you.
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect replacement in my original 1957 kitchen!
on August 31, 2026
Posted by: TK73
[This review was collected as part of a promotion.] The home I bought a couple years ago had a refrigerator that was at least 25 years old. It fit in the space but was bulky. I researched available refrigerators that would fit my space and chose this Frigidaire model. Not only is a perfect fit, it’s much more spacious in the fridge area and I love the drawers and open space in the freezer! Mind you, I’m not feeding a family of 4…but if I were and I couldn’t go “big”…this model would work. Oh, and the French doors open and close independently of each other. I very much appreciate that feature. I’m very glad with the decision I made.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 3, 2026
Hi there. Thank you for sharing such a thoughtful review! We’re delighted to hear that your Frigidaire refrigerator was the perfect fit for your space while giving you more usable storage than your previous model. It’s wonderful to know you’re enjoying the spacious refrigerator section, convenient drawers, open freezer design, and independently opening French doors. We’re so glad you’re happy with your decision and appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but well set up
on August 31, 2026
Posted by: JoReJa
[This review was collected as part of a promotion.] French door fridge with bottom drawer freezer. Looks small, fits a lot of food. Wish produce drawers were a bit bigger and no meat drawer, but with three shelves and shelving in the doors it all works out. Love the spacing in the freezer to keep items organized.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 31, 2026
Dear Valued Customer,
Thank you for taking the time to share your detailed feedback! We’re delighted to hear that your Frigidaire French door refrigerator provides plenty of storage despite its compact appearance, and that you’re enjoying the thoughtful organization of the bottom freezer.
We also appreciate your comments about the produce drawers and meat storage. Feedback like yours is valuable and helps us better understand what matters most to our customers when it comes to storage and organization.
Thank you for choosing Frigidaire and for sharing your experience with us. We hope you continue to enjoy your refrigerator!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for taking the time to share your detailed feedback! We’re delighted to hear that your Frigidaire French door refrigerator provides plenty of storage despite its compact appearance, and that you’re enjoying the thoughtful organization of the bottom freezer.
We also appreciate your comments about the produce drawers and meat storage. Feedback like yours is valuable and helps us better understand what matters most to our customers when it comes to storage and organization.
Thank you for choosing Frigidaire and for sharing your experience with us. We hope you continue to enjoy your refrigerator!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good News
on August 31, 2026
Posted by: Chef Ratattouille
[This review was collected as part of a promotion.] This frigidare is much smaller than the old refrigerator we had. We were very restricted on space, and this unit fits our space. I feel it has a lot of wasted space in the freezer because of the drawers; one fewer drawer would have provided extra freezer space.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 1, 2026
Good day, Chef Ratattouille! Thank you for sharing your feedback about your Frigidaire refrigerator. We’re glad to hear that the unit fits well within your limited space and meets your needs in that regard. We also understand your concern about the freezer layout and how the drawers may make the available space feel less efficient. We appreciate you taking the time to share this feedback, as it helps us understand what matters most to our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com