Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,373 Reviews)
Rating breakdown 6,373 reviews
5 Stars
4,816
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on August 7, 2022
Posted by: Tkuhl
[This review was collected as part of a promotion.] We really like our new fridge. The icemaker is areal plus for us, as we use alot of ice in a day.
It fit our space perfectly, as in manufactured homes sometimes the space is limited.
I would recommend this product as it works great!
It fit our space perfectly, as in manufactured homes sometimes the space is limited.
I would recommend this product as it works great!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 8, 2022
Posted by: Dk444
[This review was collected as part of a promotion.] The fridge is good, it just runs a little loud for our taste.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on August 8, 2022
Posted by: fewer
[This review was collected as part of a promotion.] door shelves difficult to insert, unusual arrangement for milk etc
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 9, 2022
We are disappointed to learn the refrigerator doesn't meet your expectations. Please see page 19 in the Use and Care Guide for instructions on removing & installing the door bins. If you should need any additional assistance, please chat with us via Frigidaire.com. We are here to help. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Model FRFG1723AV
on August 9, 2022
Posted by: Clara 134
[This review was collected as part of a promotion.] We are very pleased with this model. We were looking for a french door model that would fit into a smaller space and this was perfect. It looks very nice in our kitchen. It is a smaller model, but fits our family needs perfectly. We have had zero issues with this refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not buy
on August 10, 2022
Posted by: Principesa
Just started using, purchased a few months ago during my remodel. The 2 day return is over. This is a very loud refridgerator. I have to wear earplugs in my home so I can work. I can hear it across my home. The response from Frigidaire when I contacted them was to send a service technician. This is a very poor quality product, a lemon.
Response from frigidaire.comBy Kailey, Online Outreach Specialist , August 11, 2022
Thank you for leaving us your review & choosing us to be a part of your remodel. We are bummed to hear you your experience has been less than perfect. We understand that high-efficiency refrigerators may introduce unfamiliar sounds into the home and apologize for the inconvenience this has caused. These sounds normally indicate the refrigerator is operating correctly, however, some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. There is a list of normal operating sounds found on page 21 of the Use & Care Guide. We are happy to hear that a service appointment has been scheduled for you as we want to ensure everything is running as it should be. – Best Regards, Kailey
Written by a customer while visiting frigidaire.com
Customer Rating
1
Counter depth French door
on August 11, 2022
Posted by: Ellie Mae Clamp
This is the noisiest frig I have ever owned. The service has been very difficult to get. I would like to return it and get a refund and start all over again. Beware.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, August 12, 2022
Hello, Ellie Mae! We're sorry to hear that you're experiencing an issue with noise from your refrigerator. We see that service has been located and scheduled to address your concerns. If the repair doesn't resolve your issue, please feel free to LIve Chat with us on Frigidaire.com or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Making a Loud Noise
on August 19, 2022
Posted by: RenoP
[This review was collected as part of a promotion.] The fridge was just installed a few weeks ago, and every so often it will make a loud noise like there's a phone stuck inside of it vibrating. It's VERY loud when it happens (you can hear it rooms away). Hoping this will go away with time... but not sure if this is actually the fridge having come broken or just a sound it makes.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, August 22, 2022
Thank you for your feedback, RenoP. It’s important to note that your appliance is equipped with a high-efficiency variable speed compressor which may introduce unfamiliar sounds. Feel free to check out this short video to learn more: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-Side-by-Side-Refrigerator-Makes-Noises/. If you feel your refrigerator noises are abnormal, please reach out to us via Live Chat or phone at 800-374-4432 M-D, 8:30am-8:00pm EST. We’ll see how best to help you! -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great new fridge
on August 19, 2022
Posted by: Franzi
[This review was collected as part of a promotion.] This was the only good quality fridge we could fit in our kitchen and we’re so happy to finally have it. It’s modern, spacious and works great!
Written by a customer while visiting frigidaire.com