Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
so far so good
on February 12, 2026
Posted by: Greataunt
[This review was collected as part of a promotion.] It's only been in use a short while but it does the job, fits the small apartment very nicely and has no problems to date.
Response from frigidaire.comBy John, Online Outreach Specialist, February 12, 2026
Hello, Greataunt. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Atractive
on February 12, 2026
Posted by: Barboo11
[This review was collected as part of a promotion.] This is a very nice looking fridge. The inside is very well designed. Love the counter depth.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 13, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We are glad to hear that you appreciate both the sleek design and the thoughtful interior layout.
It’s great to know that the counter-depth feature fits well in your space and meets your needs. We appreciate your comments and are pleased that this refrigerator is providing a positive experience in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
It’s great to know that the counter-depth feature fits well in your space and meets your needs. We appreciate your comments and are pleased that this refrigerator is providing a positive experience in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 11, 2026
Posted by: 67shortfleet
[This review was collected as part of a promotion.] Great so far.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 12, 2026
Dear Valued Customer!
Thank you for your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re glad to hear it’s working great for you so far and hope it continues to meet your needs for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re glad to hear it’s working great for you so far and hope it continues to meet your needs for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect!!
on February 11, 2026
Posted by: Pmorgan15
[This review was collected as part of a promotion.] The layout is perfect & works awesome! The ice is amazing!!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 12, 2026
That’s what we like to hear! A smart layout and great ice make all the difference. Thanks so much for taking the time to leave a review! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 11, 2026
Posted by: Ronda12
[This review was collected as part of a promotion.] Love my new appliances. All are very easy to use and meet all expectations!!
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 11, 2026
Hello Rondal2!
Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV) and that it meets all your expectations. It’s wonderful to know that your appliances are easy to use and adding convenience to your daily routine.
We truly appreciate your support and for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV) and that it meets all your expectations. It’s wonderful to know that your appliances are easy to use and adding convenience to your daily routine.
We truly appreciate your support and for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Crazy for this fridge
on February 11, 2026
Posted by: Susanabg
[This review was collected as part of a promotion.] We wanted a French door fridge for a while, but had a tough time finding one that would fit our small space. This one is perfect! It is easy to keep clean and is performing well. We love having the freezer on the bottom.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 11, 2026
Hello Susanbg!
Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV) fits your space perfectly and is performing well. It’s wonderful to know that you’re enjoying the bottom freezer and finding it easy to keep clean.
We appreciate your support and for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV) fits your space perfectly and is performing well. It’s wonderful to know that you’re enjoying the bottom freezer and finding it easy to keep clean.
We appreciate your support and for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator
on February 10, 2026
Posted by: SF75
[This review was collected as part of a promotion.] We’ve only had it for a couple weeks but so far it’s working great.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 12, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance is working great so far. We hope it continues to perform reliably and meet your needs in the weeks and months ahead!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Frig!
on February 10, 2026
Posted by: Mack63
[This review was collected as part of a promotion.] We've had this refrigerator for about a month. We love it! It keeps the temperatures in the refrigerator and freezer at the set levels. (We check with thermometers.) It runs quietly. The lighting is good in the refrigerated section. It makes ice quickly. I do wish the wide glass shelves were a little thicker, but otherwise it is great so far. We love that it is counter depth, too. It is definitely a big step up from the 30" wide refrigerators that we looked at.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 11, 2026
Hi Mack! Thank you for sharing your detailed feedback! We’re thrilled to hear that your new refrigerator is keeping temperatures consistent, running quietly, and making ice quickly. It’s great to know the counter-depth design and lighting are adding to your satisfaction.
We also appreciate your note about the glass shelves — feedback like yours helps us consider improvements for future designs. We’re glad it’s been a noticeable upgrade from your previous 30" refrigerators and appreciate you choosing Frigidaire!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your note about the glass shelves — feedback like yours helps us consider improvements for future designs. We’re glad it’s been a noticeable upgrade from your previous 30" refrigerators and appreciate you choosing Frigidaire!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com