Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love My New Frigidaire!
on February 20, 2026
Posted by: gbobmi
[This review was collected as part of a promotion.] Performs beautifully, nice layout of the interior. Love the bright interior light, and spacious storage for a small refrigerator. Sure beats our old refrigerator!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 23, 2026
Good day, Gbobmi! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire refrigerator is performing beautifully and that you love the bright interior light and spacious layout. It’s great to know it’s a noticeable upgrade from your previous refrigerator!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 20, 2026
Posted by: JSCraw1
[This review was collected as part of a promotion.] Nice fridge, bright inside plenty of space.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 23, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the bright interior and spacious design of your refrigerator. We appreciate you choosing Frigidaire and hope it continues to meet your needs.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 20, 2026
Posted by: Gert1950
[This review was collected as part of a promotion.] So far so good.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 23, 2026
Hi Gert1950, thank you for your feedback! We’re glad to hear that your Frigidaire appliance is performing well so far. Your satisfaction is very important to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy So Far
on February 19, 2026
Posted by: SB2026
[This review was collected as part of a promotion.] I’m two weeks in with my Frigidaire refrigerator and so far I’m happy with the purchase. I was surprised how much I like all the storage drawers in the freezer. The only thing I had to purchase was a cheese container as it doesn’t come one.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 23, 2026
Hello SB2026, thank you for sharing your experience! We’re delighted to hear that you’re enjoying your Frigidaire refrigerator and that the freezer’s storage drawers are making organization easy. We appreciate your feedback regarding the cheese container and understand how having everything included can be helpful.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your new refrigerator! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your new refrigerator! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator for small spaces
on February 19, 2026
Posted by: jacksonaroundtown
[This review was collected as part of a promotion.] Great Refrigerator for small spaces. Is quiet! Keep in mind, it does not have dual cooling! The freezer is relatively small, and if you want the freezer colder, it also increases the top part. Caution if you do, the eggs will freeze. It also does not come with an ice scoop. We did not hook up the water. It does not come with water dispenser. We did not want either water or ice so didn't matter.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 20, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re glad to hear that it’s a great fit for smaller spaces and that you appreciate its quiet operation. Your notes about the freezer size, cooling adjustments, and the absence of dual cooling, ice scoop, and water/ice features are helpful for other customers to consider when evaluating this model.
We appreciate your thoughtful review and hope your refrigerator continues to meet your needs for reliable and efficient cooling in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We’re glad to hear that it’s a great fit for smaller spaces and that you appreciate its quiet operation. Your notes about the freezer size, cooling adjustments, and the absence of dual cooling, ice scoop, and water/ice features are helpful for other customers to consider when evaluating this model.
We appreciate your thoughtful review and hope your refrigerator continues to meet your needs for reliable and efficient cooling in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love It
on February 19, 2026
Posted by: Asclepius
from Temple
[This review was collected as part of a promotion.] I was in need of a replacement fridge, and this one is working out perfectly for my needs. I needed a fridge with enough space to store quite a bit of drinks, leftovers, etc, and this fit the bill. The large interior door shelves are nice; however, my one complaint is I wish they were height adjustable. But, I do appreciate the triple layer design they used for the chest style freezer at the bottom, which helps prevent any food from getting buried, and allows for easier organization.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, February 20, 2026
Hi Asclepius, thank you for sharing your detailed feedback! We’re glad to hear your new refrigerator is meeting your needs for storing drinks, leftovers, and more, and that you’re enjoying the spacious interior and the organized triple-layer freezer design. We also appreciate your note about the door shelves—feedback like this is valuable and helps us continue improving our products. If you ever have questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM–8:00 PM ET. We’ll be happy to help. — Reed
Written by a customer while visiting The Insiders
Customer Rating
5
on February 19, 2026
Posted by: Homere
[This review was collected as part of a promotion.] so far so good
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 20, 2026
Thank you for your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that everything is going well so far! We hope it continues to deliver the performance, convenience, and style you expect in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it so far!
on February 19, 2026
Posted by: Swamp Life
[This review was collected as part of a promotion.] Just the right size for small villa. Didn't hook up the ice maker so I can't comment on it.
Was missing a large door basket and had included a nutter keeper that didn't fit anywhere, but so far so good
Was missing a large door basket and had included a nutter keeper that didn't fit anywhere, but so far so good
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 20, 2026
Hi there! Thank you for sharing your experience! We’re glad to hear that your Frigidaire refrigerator is the right fit for your small villa and that you’re enjoying it so far.
We understand how missing parts like the large door basket and the extra accessory that didn’t fit could be a bit frustrating. It’s great to hear that despite these minor issues, the refrigerator is working well and you love it. Your feedback is very helpful for understanding real-world use and satisfaction!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand how missing parts like the large door basket and the extra accessory that didn’t fit could be a bit frustrating. It’s great to hear that despite these minor issues, the refrigerator is working well and you love it. Your feedback is very helpful for understanding real-world use and satisfaction!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com