Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on February 23, 2026
Posted by: Jacqharp
[This review was collected as part of a promotion.] We havent yet unwrapped/plugged in due to construction but so far we love the look of this fridge. Very basic but thats just what we wanted!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 24, 2026
Thank you for sharing your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re glad to hear that you love the look of the fridge and that its simple, straightforward design meets your needs. It’s great when a refrigerator combines functionality with the style you were looking for.
We hope that once your construction is complete and the fridge is installed, it continues to provide reliable performance and convenience for your household. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you love the look of the fridge and that its simple, straightforward design meets your needs. It’s great when a refrigerator combines functionality with the style you were looking for.
We hope that once your construction is complete and the fridge is installed, it continues to provide reliable performance and convenience for your household. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
It looks great
on February 22, 2026
Posted by: tjlerie
[This review was collected as part of a promotion.] Just the right amount of features (less to break). Love that it has a way to turn off the ice maker from the control pad - only use it occasionally.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 24, 2026
Thank you for sharing your feedback! We’re delighted to hear that your refrigeratpr has just the right amount of features to meet your needs while keeping things simple and reliable. It’s great to know that you appreciate the ability to turn the ice maker on and off from the control pad for occasional use.
We truly value your feedback. If you ever have questions, need assistance, or want guidance on using your appliance’s features, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for sharing your experience, and we hope you continue to enjoy your appliance for years to come. – Maria
We truly value your feedback. If you ever have questions, need assistance, or want guidance on using your appliance’s features, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for sharing your experience, and we hope you continue to enjoy your appliance for years to come. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on February 22, 2026
Posted by: Me2026
I've only had it for a week but so far it's been great. Everything is very cold. Frig is at 35 freezer is at -1. I had a Frigidaire years ago and only replaced it because it was 25 years old. I hope this one is as good.
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 24, 2026
Hi, Me2026! Thank you for choosing Frigidaire again and for sharing your experience! We’re delighted to hear that your French Door refrigerator is keeping everything very cold and performing well so far. It truly means a lot that you trusted our brand again after owning a previous unit for many years, and we sincerely hope this new one delivers the same long-lasting performance. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we will be happy to help. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 21, 2026
Posted by: Dog lover 2026
Love my new appliances so far
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Hello Dog lover 2026, thank you for your feedback! We’re thrilled to hear that you’re enjoying your new appliances so far and that they’re meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bestest Fridge.
on February 21, 2026
Posted by: Jackbro
[This review was collected as part of a promotion.] Has worked well since installation and fits it perfectly as a backup to the kitchen fridge and contains lots of drawers but could use a separate storage box for butter, cheese, etc
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Hi there, Jackbro! Thank you for sharing your feedback! We’re glad to hear that your freezer has been working well since installation and fits perfectly as a backup to your kitchen fridge. We appreciate your suggestion regarding a separate storage area for items like butter and cheese. Your input helps us understand how to make our products even more convenient.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Option
on February 21, 2026
Posted by: cgstar58
[This review was collected as part of a promotion.] If you have a 33" or smaller width space, this model is a great option. It is virtually impossible to find a French Door model that fits the width, depth, and height requirements for small spaces. I do wish it came with water and ice on the door. I would've also liked the crisper drawer to open without having to open both refrigerator doors. Minor inconveniences at best. So happy to not have a side-by-side anymore!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Hi there, Cgstar58! Thank you for sharing your feedback! We’re glad to hear that this French Door model fits your space perfectly and that you’re enjoying the transition from a side-by-side refrigerator. We appreciate your suggestions regarding the water and ice dispenser and the crisper drawer design. Your input helps us understand what features matter most to our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek, Spacious and Efficient!
on February 21, 2026
Posted by: Keysie
[This review was collected as part of a promotion.] My Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator gives our kitchen a clean, built-in look while offering plenty of space. The adjustable shelves and organized freezer make everything easy to access. It cools quickly, maintains consistent temperatures, and keeps food fresh. Modern, stylish, efficient, and thoughtfully designed.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Good day, Keysie! Thank you for sharing your wonderful feedback! We’re delighted to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator not only gives your kitchen a clean, built-in look but also provides the space, organization, and performance you need. It’s great to know the adjustable shelves, organized freezer, and consistent cooling are making everyday use so convenient.
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
Thank you again for choosing Frigidaire! - Maico
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
Thank you again for choosing Frigidaire! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 21, 2026
Posted by: Drago06
Beautiful design, firs perfectly in mu kitchen.
Works quietly! We love it!
Works quietly! We love it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 24, 2026
Hi there. We’re thrilled to hear your appliance fits perfectly in your kitchen and is working quietly! Thank you for sharing your experience and for choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com