Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love at First Chill ❄️
on December 19, 2025
Posted by: Kmat04
[This review was collected as part of a promotion.] I’m really happy with this Frigidaire refrigerator. It has a clean, modern design that looks great in my space and fits seamlessly with the rest of my kitchen. I’ve actually had multiple guests ask me about it because of how stylish it looks, which says a lot for an appliance.
Beyond the appearance, it’s been performing exactly as expected—quiet, efficient, and easy to organize. Overall, it feels well-designed, dependable, and thoughtfully made. I’m very glad I chose Frigidaire and would definitely recommend this fridge to others looking for something that balances aesthetics and functionality.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 22, 2025
Hi there! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire refrigerator not only looks great in your kitchen but is also performing efficiently and quietly. It’s wonderful to know that it’s helping keep your food organized and that guests have noticed its stylish design.
We appreciate your recommendation and are so glad that your fridge is balancing both aesthetics and functionality for you. Thank you for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your recommendation and are so glad that your fridge is balancing both aesthetics and functionality for you. Thank you for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on December 18, 2025
Posted by: MK1990
[This review was collected as part of a promotion.] Love the functionality of the refrigerator. Perfect size for my home while having French doors and freezer on the bottom.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 22, 2025
Hi there. We’re so glad to hear you’re enjoying your new Frigidaire refrigerator! It’s great that the French doors, bottom freezer, and perfect size are working well for your home.
If you ever need assistance or have questions, you can reach Frigidaire Customer Care at 1‑800‑374‑4432 (Monday–Friday, 8 AM–8 PM ET) or via Live Chat on our website.
Best Regards,
Ruth
If you ever need assistance or have questions, you can reach Frigidaire Customer Care at 1‑800‑374‑4432 (Monday–Friday, 8 AM–8 PM ET) or via Live Chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on December 18, 2025
Posted by: Mimijen
[This review was collected as part of a promotion.] I had to guy this fridge because my last fridge was too large for my new home. The only issue I had was that it was difficult to put the bins in the doors. I had to read on Reddit how to do it. You have to push really hard! But after that, it went seamlessly. It gets really cold, and I love the shape and quality of ice. I do wish it has a water feature but it doesn’t and I’ll get used to it. The freezer configuration makes it easy to organize. Overall, I am very pleased with this fridge and would recommend it to others.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 22, 2025
Hi there. We’re so glad to hear you’re pleased with your new Frigidaire refrigerator! It’s great that the freezer configuration, ice quality, and overall performance are working well for you.
We understand the bins can be tricky at first — thanks for sharing your tip about getting them in place!
If you ever need support or have questions, you can reach Frigidaire Customer Care at 1‑800‑374‑4432 (Monday–Friday, 8 AM–8 PM ET) or connect via Live Chat on our website.
Best Regards,
Ruth
We understand the bins can be tricky at first — thanks for sharing your tip about getting them in place!
If you ever need support or have questions, you can reach Frigidaire Customer Care at 1‑800‑374‑4432 (Monday–Friday, 8 AM–8 PM ET) or connect via Live Chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on December 18, 2025
Posted by: Racoco
[This review was collected as part of a promotion.] Love it. For years I avoided buying a bottom freezer, but decided to try it. Wish I had made the choice with my last fridge. Makes a big difference.
I also purchased the matching dishwasher. Would love the gas stove to complete my beautiful combo, but I’m on a fixed income and can’t afford it. It’s on my bucket list ❤️
In conclusion, I’m happy I chose Frigidaire for their beautiful products.
I also purchased the matching dishwasher. Would love the gas stove to complete my beautiful combo, but I’m on a fixed income and can’t afford it. It’s on my bucket list ❤️
In conclusion, I’m happy I chose Frigidaire for their beautiful products.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 22, 2025
Hi there, Racoco! Thank you for sharing your experience! We’re thrilled to hear that you’re loving your new bottom freezer fridge and that it has made such a positive difference in your kitchen. It’s wonderful to know that you’ve also chosen the matching dishwasher and are enjoying your Frigidaire collection. We hope that one day you’re able to complete your set with the gas stove. It’s always exciting to dream about the perfect kitchen!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 18, 2025
Posted by: Boop75
[This review was collected as part of a promotion.] I absolutely love all of my new appliances.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 18, 2025
Hello Boop75!
Thank you for sharing your feedback! We’re thrilled to hear that you absolutely love your new Frigidaire Counter-Depth French Door Refrigerator. We appreciate your support and hope it continues to make your kitchen experience even better!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re thrilled to hear that you absolutely love your new Frigidaire Counter-Depth French Door Refrigerator. We appreciate your support and hope it continues to make your kitchen experience even better!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Fridge!
on December 18, 2025
Posted by: JASFromTheD
[This review was collected as part of a promotion.] We love this Frigidaire! Works great, makes clear ice, all in all a wonderful purchase.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 19, 2025
Hi, JASFromTheD! We’re thrilled to hear you love your Frigidaire fridge! It’s great that it’s working well and making clear ice—sounds like a wonderful addition to your home.
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on December 18, 2025
Posted by: Rose 21
[This review was collected as part of a promotion.] You know how you end up throwing leftovers out because you didn't see them on the lower shelves . It happens to all of us. Not with this one everything is eye level you can see everything.no reason to forget those leftovers, that saves a lot of money! And there is plenty of room in the freezer portion with the shelves that pull out ,I can keep frozen packages like veggies in there and meats on the bottom , And the size of the ice cubes are great for adding to my hot tea.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 19, 2025
Hi there, Rose! We’re so happy to hear how much you love your new Frigidaire fridge! It sounds like the eye-level shelves, spacious freezer, and perfectly sized ice cubes are making your kitchen life easier and helping save money too—what a win!
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 17, 2025
Posted by: Vadersmom
[This review was collected as part of a promotion.] Overall it is good. I wish it made more ice.
Written by a customer while visiting frigidaire.com