Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
I like this fridge!
on December 20, 2025
Posted by: SissyP
[This review was collected as part of a promotion.] Didn’t need a full sized fridge so bought this one. Actually only about 3” narrower and I don’t miss it at all. Plenty of shelf space, two crisper drawers, three pull out shelves in freezer and small ice maker. Really like the freezer on bottom with easy access to refrigerator items on top at eye level. Side bins on French doors were a little hard for me to put on due to arthritis but once on they hold a lot and are very sturdy. Quiet operation - even the ice maker
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 23, 2025
We’re so happy to hear your new fridge fits your space perfectly and is making daily life easier! It’s great that the freezer layout, pull-out shelves, and quiet operation are working well for you.
If you ever need assistance or have questions, our team is here at 1-800-374-4432, and you can also connect via live chat on our website.
Best Regards,
Ruth
If you ever need assistance or have questions, our team is here at 1-800-374-4432, and you can also connect via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on December 20, 2025
Posted by: T2theV
[This review was collected as part of a promotion.] After changing my refrigerator after an almost 20 year run is a pretty tall order and it has not disappointed. It looks stylish and works great so far.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 23, 2025
Hi there! Thank you for sharing your experience with your new refrigerator. We’re thrilled to hear that it has met your expectations after such a long run with your previous appliance, and that you’re enjoying both its style and performance.
It’s always wonderful to know our products are making a positive impact in your home. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s always wonderful to know our products are making a positive impact in your home. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Appliance
on December 20, 2025
Posted by: WhoopeeJohn
[This review was collected as part of a promotion.] Best thing since sliced bread. Definitely would recommend to a good friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on December 20, 2025
Posted by: Bfd3
[This review was collected as part of a promotion.] For a small apartment, my wife and I love the capacity of this fridge. It was easy to set up. The only issue we've had so far is that the sliding part of the left fridge door sometimes gets caught on the right door when you only open and close the left side.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 19, 2025
Posted by: Djwright
[This review was collected as part of a promotion.] Needs a light in the frozen part
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 19, 2025
Posted by: Darkness below
[This review was collected as part of a promotion.] Absolutely love my new fridge, there is only one thing I wish it had but doesn’t is a light in the freezer. That’s why I gave it a 4 star rating.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 22, 2025
We’re happy to hear that you absolutely love your new Frigidaire refrigerator! We appreciate your feedback regarding the freezer light, as it helps us understand how we can improve our products. If you ever have questions or need assistance, our Customer Care Team is available via Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday – Friday, 8:30am – 8pm ET, Saturday 9am – 6pm ET). – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Frig
on December 19, 2025
Posted by: Pefi
[This review was collected as part of a promotion.] This refrigerator is perfect for my home, a small city apartment. The size is small enough and big enough, and the french doors make it even more size efficient. Finish is quality and its easy to clean.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 19, 2025
Hello Pefi!
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re delighted to hear that the size, French door design, and finish are working perfectly for your city apartment and that it’s easy to keep clean.
We appreciate you choosing Frigidaire and hope your refrigerator continues to provide convenience and reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re delighted to hear that the size, French door design, and finish are working perfectly for your city apartment and that it’s easy to keep clean.
We appreciate you choosing Frigidaire and hope your refrigerator continues to provide convenience and reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Refrigerator
on December 19, 2025
Posted by: Vette Man
[This review was collected as part of a promotion.] Great looking fridge.
Just the size and dimensions that we needed, fits perfect!
Great price for a French Door fridge.
Very happy with purchase!
Just the size and dimensions that we needed, fits perfect!
Great price for a French Door fridge.
Very happy with purchase!
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 22, 2025
We’re delighted to hear that your new fridge is a perfect fit and that you’re happy with both the size and the value! It’s wonderful to know that it meets your needs and expectations.
If you have any questions or need assistance with your appliance, our team is here to help. You can reach us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to provide support or guidance to help you get the most out of your refrigerator. — Maria
If you have any questions or need assistance with your appliance, our team is here to help. You can reach us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to provide support or guidance to help you get the most out of your refrigerator. — Maria
Written by a customer while visiting frigidaire.com