Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,845
4 Stars
1,294
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Lovely
on October 10, 2022
Posted by: Cdod2220
[This review was collected as part of a promotion.] Best fridge I have ever owned. The freezer is on the smaller side. Perfect for our family
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ok except for the rattling noise in back
on October 10, 2022
Posted by: Nicole3746
Fridge works great- no complaints there! In the first 3 weeks of ownership I’ve had 2 companies out to inspect the irritating rattling sound coming from the back. Upon further inspection, this newer model does not have a cover in back as most other fridges do, holding cords in place. Because of that, the metal pipe rattles against my back wall baseboard in the kitchen. It’s incredibly loud. If I were to buy again- I’d not buy given he lack of cover in the back. There should be something that keeps them all in place. Kind of crazy if you ask me.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, October 11, 2022
Hello, Nicole3746! Thank you for taking a moment to share your experience. We’re so excited to learn how much you’re enjoying your new refrigerator’s performance! Regarding your back panel concerns, some of our models are minus a cover for better air circulation based on the location of the compressor. Please feel free to reach out to us via Live Chat if you have any additional concerns or just want some tips on getting to know your refrigerator. We would love to help! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New appliance
on October 10, 2022
Posted by: Great Grandma 37
[This review was collected as part of a promotion.] Love my new appliance. This is the only one that would fit in my kitchen space. I have always wanted a French door fridge. I love the solid single shelves and the large door shelving. I would have liked a light in the freezer but overall it fits my needs perfectly. It matches my other appliances perfectly
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good value with all the features needed
on October 10, 2022
Posted by: GotaNewFridge
[This review was collected as part of a promotion.] I have a small space for a fridge so this one was the perfect size. Plus, it is counter-depth which I really wanted. I like that the freezer has 3 drawers to help with organization. The light inside the fridge is nice and bright. For 2 people, this fridge is great. I don't think it would work for a family unless you shop every couple days for just what you need. I do really like the caddies on the door. They hold a lot.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst Purchase Ever
on October 10, 2022
Posted by: TAT1955
[This review was collected as part of a promotion.] Purchased to replace a working 17 year old refrigerator to upgrade our appliances. It quit working 10 days after delivery and installation. Of course the store cannot help and now the service provider will take 4 days to even come out and look at the unit.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 11, 2022
Hi, TAT1955!
We're terribly sorry to hear that your fridge experienced an early failure! This is not what we expect from our appliances and we want to ensure this is resolved for you as soon as possible. It looks like the technicians are scheduled to come out to you this week! Please ensure you reach out to them directly to make any scheduling changes or inquire about updates; cooling issues with refrigerators should be prioritized, as we know how important this functionality is to your home. If you have any other questions or need further assistance, please contact us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. We will be happy to help however we can to improve your experience!
Best,
Ashton
We're terribly sorry to hear that your fridge experienced an early failure! This is not what we expect from our appliances and we want to ensure this is resolved for you as soon as possible. It looks like the technicians are scheduled to come out to you this week! Please ensure you reach out to them directly to make any scheduling changes or inquire about updates; cooling issues with refrigerators should be prioritized, as we know how important this functionality is to your home. If you have any other questions or need further assistance, please contact us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. We will be happy to help however we can to improve your experience!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great open concept
on October 11, 2022
Posted by: Kimmie Red
[This review was collected as part of a promotion.] Fridge of this size has an open concept to maximize space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
great French door refrigerator
on October 11, 2022
Posted by: rusty58
[This review was collected as part of a promotion.] I purchased this refrigerator to fit an existing opening in my custom cabinets. I was surprised how well it looks and how much room is inside due to the design of the doors and shelves. The refrigerator looks great, functions extremely well and I could not be more pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look
on October 11, 2022
Posted by: Jack p
[This review was collected as part of a promotion.] Great look for a low price. Perfect for a smaller kitchen.
Written by a customer while visiting frigidaire.com