Customer reviews from frigidaire.ca
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
511
4 Stars
253
3 Stars
37
2 Stars
8
1 Star
12
94%of customers recommend this product.
(
754 out of
799)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Average fridge
on April 21, 2023
Posted by: Milk
Door shelves do not go in, plastic freezer baskets are flimsy,touch controls respond poorly
Short inadequate warranty
Will do ok but unlikely to last
Short inadequate warranty
Will do ok but unlikely to last
I would recommend this to a friend!
Response from frigidaire.caBy Owen, Online Outreach Specialist, April 24, 2023
Hi Myrnaklein21,
Thank you for bringing this up to our attention, we regret to hear your experience is something like this. Please know that we do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers.
Here's what we're going to do instead, for the door bins/shelves that doesn't go in. You can actually use this link ang go to page 19 for you to guide how to properly place the bins/shelves:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A21785802en.pdf
In regards with the plastic freezer baskets that were flimsy, please keep in mind that, despite the fact that we put a lot of effort into producing high-quality goods, there are times when things might not go as planned but no worries, our design and engineer teams are constantly monitoring our brand pages for
feedback and experiences, such as yours,
In regards with the control panel that respond poorly, I would advise to try to restart your circuit breaker. If issue still persist, you can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Thank you for bringing this up to our attention, we regret to hear your experience is something like this. Please know that we do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers.
Here's what we're going to do instead, for the door bins/shelves that doesn't go in. You can actually use this link ang go to page 19 for you to guide how to properly place the bins/shelves:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A21785802en.pdf
In regards with the plastic freezer baskets that were flimsy, please keep in mind that, despite the fact that we put a lot of effort into producing high-quality goods, there are times when things might not go as planned but no worries, our design and engineer teams are constantly monitoring our brand pages for
feedback and experiences, such as yours,
In regards with the control panel that respond poorly, I would advise to try to restart your circuit breaker. If issue still persist, you can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Missing some practical components but decent size
on April 22, 2023
Posted by: Jerry sriracha
Wish it had a meat and cheese drawer and butter tray in the fridge section. However it was what would fit in my kitchen so it’ll have to do
I would recommend this to a friend!
Response from frigidaire.caBy Owen, Online Outreach Specialist, April 24, 2023
Hi Saarmika,
Thank you for your suggestion and Comments in regards with the fridge section drawer. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, Rest assured that Your feedback is helpful to us and has not gone unnoticed. Moving forward, if you have any concern or need assistance just don't hesitate to reach out to us via Live chat or give us a call at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Thank you for your suggestion and Comments in regards with the fridge section drawer. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, Rest assured that Your feedback is helpful to us and has not gone unnoticed. Moving forward, if you have any concern or need assistance just don't hesitate to reach out to us via Live chat or give us a call at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love this Fridge
on April 25, 2023
Posted by: Matty
I replaced my 23 year old Frigidaire refrigerator and have been quite happy with its peformance thus far. It operates as a fridge, looks great and seems to perform well. It seems to be well designed and utilizes space well. It was one of the few fridges that I could find that fit in the space we needed. I would recommend to others.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Lots of fridge and freezer space!
on April 28, 2023
Posted by: Donna2023
Looks great in my kitchen it was a great upgrade to what I had!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Problems !!!!!
on April 28, 2023
Posted by: Src2220
Less than 2 months old. Two problems. One service call. Zero resolution & accountability
No, I would not recommend this to a friend.
Response from frigidaire.caBy Owen, Online Outreach Specialist, May 1, 2023
Hello Sean2220,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. I verify that we already assisted you in this matter, To discuss this further. You can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern already.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. I verify that we already assisted you in this matter, To discuss this further. You can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern already.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent use of space.
on April 28, 2023
Posted by: Happyfridgeowner
We purchased this fridge a month an ago, with our dimensions this was our only option and are thrilled. There is so much room and design ks very well thought out .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Fridge
on April 29, 2023
Posted by: Twa2w
Nice Fridge. Works well. Basic layout. Does the job well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on April 29, 2023
Posted by: Janice1
I needed an upgrade as I’ve just renovated my kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca